May I start by saying Villa Rosa was first class, we could not fault the accommodation nor the facilities. We were left the keys to the Villa by the cleaning staff, there was no representative of Interhome to great us, however, the villa and facilities were superb once we found our way around.

There was no representative from Interhome at the Villa to great us, the maids were still cleaning the villa which was not an issue, however, Cristina our contact representative seemed to think we were harassing the cleaners and asked us over the phone in no uncertain terms to wait outside. We were just looking around and felt that this was rather aggressive. There was no instructions given to us on how things operate within the Villa such as internet connection, TV operation, Rubbish collection, Access arrangements etc, so we had to find our own way by trial and error. The Villa could do with an instruction manual which would have saved so much time. The under-sink heater for the kitchen sink did not work which meant boiling the kettle for hot water. This was only replaced on day 12 of a 14 day holiday which was very inconvenient. The service providers should have done a lot better in this respect.

Everything was nice we like it all😊