Each rental comes with a detailed 60-90 minute orientation upon pickup where I go through in detail everything in the RV, hooking and hooking as well as answering all of your questions to help put you at ease if you are new to travel trailers. I provide a load leveling sway control hitch to help provide a smoother towing experience. It is also equipped with a rear camera. Great trailer! Light enough for a half ton to pull. 40gal fresh water tank. Two full size bunks. RV Queen bed in the master. Dining table converts to bed. Full size sofa folds down in to a bed as well. Three burner stove with oven. Fridge works on electric or gas. Generator available. 15000 BTU air conditioner. Lots of storage. I have towed it with a 2003 Suburban with no problem. I generally work my day job M-F from 9am to 5pm so the preferred pickup/drop during the week is 8am or after 5pm (though on occasion lunch time can work). Weekends are flexible.