Tru By Hilton Atlanta Galleria Ballpark, GA
About this hotel
Tru By Hilton Atlanta Galleria Ballpark, GA is located in Atlanta, 2.3 km from Truist Park and 4.7 km from Cobb Energy Centre. This 3-star hotel offers a shared lounge and a 24-hour front desk. Private parking is available on site.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Fireplace
Smoking allowed
Parking
TV
Wheelchair accessible
Gym / Fitness Center
Map of Smyrna, GA
Hotel in Smyrna, GA
Reasons to book
Includes essentialsPool, Kitchen / Kitchenette, Air conditioner and more
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$$$$
Reviews
4.2/5.0
Excellent(557 Reviews)
100% verified reviews
8.0
Location and clean
The breakfast was picked over. Not much left with 30 minutes to go in the hours open. The person who was running it was stressed! No regular coffee left.
10.0
The property was clean. It was perfect for a family with kids (a pool and games in lobby). The hotel made us feel safe with the key card access to every door.
Better selection of cereal for smaller kids. Boiled eggs could be still warm instead of rock hard and cold.
7.0
The blackout curtains were nice. The hotel was quiet.
I was skipped by housekeeping. I asked front desk to have them come by and they said it would happen. I left out to run errands and returned to still have dirty towels. They didn't come until next day.
10.0
Hotel was clean, staff friendly and great location
N/a
4.0
The overall hotel was nice and had a nice lobby and amenities.
The staff wasn’t very responsive. We had forgotten an iPad upon departing and couldn’t get a hold of the hotel to confirm that it was there. They were apologetic, but our emergency was not heir emergency. Not a very good customer service model.
9.0
Äußerst zuvorkommendes Personal. Bei mir war der Abfluss defekt und ich habe innerhalb von 5 Minuten ein neues Zimmer bekommen!!
5.0
The gentleman that checked us in was the best experience of our entire stay.
There were children running up and down the hallway but somehow we got a noise complaint for our TV being too loud when the TV was not even loud enough for my wife and I to hear in the room. There was a box of condoms on the floor during check in. When I told the front desk agent, I ended up repeating myself several times because she was not courteous enough to pause her music or take the earbuds out of her ears.
9.0
El desayuno excelente la ubicación magnífica la atención muy bien
10.0
Staff was so welcoming and very helpful. Friendly and polite.
10.0
Overall the facilities, I had actually booked a room next to this building and I was horrified, I had to book to this hotel to get away from the room I was given from the other facility. I was very pleased and happy with my decision even though I did not get a refund from the first hotel I had booked. Thank you to the staff and management for the clean facilities and comfort.
10.0
We were celebrating my 50th and had the best time! Everyone was so friendly especially the staff! We will definitely be back!
10.0
Everything was Amazing especially the front desk staff.
9.0
Nice rooms. Love the shower and the body wash provided.
No microwave in the room. The bed not the most comfortable.
8.0
Most of the staff was nice facilities are very nice. Pool was nice. It was a pleasant surprise to find outdoor seating. They actually have a little fire pit.
Very upset about the lady she was very rude. She yelled at several kids who were actually well behaved just waiting in line for pancakes. She yelled at a teenage boy for taking pancakes, which were not big at all. Location was not as good as it said they did say there was food walkable distance I did not find any.
4.0
The room was comfortable, but the service at the front desk was below expectations. Upon check-in they could not confirm the payment through Booking.com, and we had to wait several minutes for that to be taken care of. Also, we were not informed of the charge for parking at check-in. I had to call after noticing the charge on my credit statement when I got home. The room was clean, but the common areas were not
10.0
The friendliness of all staff. Never not a time you weren’t greeted.
Can’t complain
10.0
The hotel is kid and family friendly. The breakfast was great
Nothing was not to like
1.0
O Hotel é novo. Limpo
Possui boa localização
Cuidado com as cobranças indevidas, foi o que ocorreu comigo
Fiz a reserva via Booking com pagamento antecipado e segundo as informações do booking com todas as taxas inclusas! Na chegada pedem um cartão para gerar um crédito que depois não será cobrado, o famoso calção. Acontece que para minha surpresa fui cobrado em USD 200,00 no cartão apresentado, sem NENHUM motivo pois não ocorreu nada durante a estadia para justificar essa cobrança! Enviei mensagem para o hotel e para o setor de apoio do Booking mas ninguém retorna!!! ABSURDO!NÃO RECOMENDO ESSE HOTEL E O BOOKING! PÉSSIMO SERVIÇO!
9.0
Overall everything was great.
The pillows wee very soft and small, so didn't give much suport.
10.0
Very clean and quiet. Safe and luxury
Nothing
10.0
Básicamente el 99%
Desayuno frío, pero bueno y el no tener microondas en habitación.
10.0
Breakfast was good, variety and quality good too. Coffee was very good. It was nice to have some fresh fruits available. Nice, simple, and well organized self-service breakfast.
Third floor rooms were a bit noisy, you could hear people noises from the floor above.
9.0
This place was great, staff were inviting, location felt safe and the room was spotless. Only issue, I couldn’t sleep because the people above me (what it sounded like) wouldn’t quit stomping. I needed a quiet room because I had to be up at 5am and I was only there to sleep. Other than that, great hotel!
Actual peace and quiet.
5.0
the room
smell
10.0
Czysto, miło, komfortowo. Jako nocleg w przerwie trasy doskonały !
10.0
I really liked this hotel and for the price of it was great. Very clean and breakfast was great as well.
I didnt like that the prices for the snack shop was so high please lower them prices.
8.0
Sooooo cleannnnnn and the staff is friendly!
Cleannnnnnnnnnn
10.0
The space was clean and centrally located for the purpose of my stay.
9.0
Comfortable and clean.
7.0
rooms were updated and clean.
can hear other guests walking around in rooms.
10.0
The hotel was very family friendly! The pool table was a fun surprise.
10.0
The location was away from the stress of Atlanta but also things were a simple 2-5 minute drive. Great convenience.
9.0
I like the active lobby - TV, board games, billiard table and coffee available all day. The front desk staff were nice and helpful. Loved the room concept - the open closet, bright and spotless bathroom and best of all was plug outlets everywhere! I thought the dispensers for the soaps and lotion were fun. Breakfast was simple and got everything you need - the pancake machine was neat! I also liked the streaming apps from the TV. Great location to be near Truist Park. Checking in and departure process was quick and easy.
Not much to dislike. The Showtime app kept loading and buffering slowly which forced me to watch from a different app.
FAQs
How much does this hotel cost compared to others in Smyrna?
The average price for a rental in Smyrna is $202 per night. This rental is $88 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru By Hilton Atlanta Galleria Ballpark, GA. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Tru By Hilton Atlanta Galleria Ballpark, GA. Enjoy the water!
Is Tru By Hilton Atlanta Galleria Ballpark, GA pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru By Hilton Atlanta Galleria Ballpark, GA?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, fireplace, and smoking allowed.
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