Hotel 57 by LuxUrban
About this hotel
Nestled in Upper East Side, this lovely hotel for $152 per night is a great option for your next trip. Ideally set in New York, Hotel 57 by LuxUrban features air-conditioned rooms, a fitness centre, free WiFi and a terrace. This 4-star hotel offers a 24-hour front desk and a business centre.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Laundry
Balcony / Patio
Wheelchair accessible
Gym / Fitness Center
Map of Upper East Side, NY
Reviews
3.9/5.0
Good(3,127 Reviews)
100% verified reviews
7.0
Location
when i booked this hotel through booking, breakfast was included. when we arrived at the hotel, at reception we were told that breakfast was served from 7 to 10 am. The first day we went for breakfast around 8:30 am and there was nothing left to eat, just a few apples. as a result, breakfast was limited and often not enough for all the guests. breakfast consisted of 2 pieces of pastry per guest, plus coffee or tea and fruit, as the bananas disappeared quickly.
i think it's disgraceful for a hotel to have this kind of service and say in the booking that breakfast is included. The truth is that every day around 8:30am/9am there was nothing left to eat. I suggest booking without breakfast because it's not worth it.
the reception staff could be nicer to the guests
8.0
The location is excellent. The person responsible for luggage on the ground floor, Mr Daniel, is extremely attentive and friendly. He made a point of asking us if we were satisfied with our stay and if we needed anything. He took very good care of our bags. Always with a smile on his face, giving us confidence and joy.
The receptionists were not attentive. Extremely apathetic when dealing with us. Nothing friendly at our check-in. If it weren't for the location, value for money and the service provided by the guys with our bags, we would have had a bad impression of the hotel. The elevators are also old, but the only problem is a little delay when called. I believe it is due to the number of people staying.
6.0
We zijn het meest tevreden over de ligging van het hotel. Dichtbij metrostations, Central Park en ook Times Square is op loopafstand (20 minuten).
We hadden een grote kamer, voor 4 personen en voldoende kastruimte. De kamer werd netjes schoon gehouden.
We mochten gratis gebruik maken van een koelkast op de kamer.
Voor ons was de prijs gunstig in verhouding tot de prijs die nu voor het hotel wordt gevraagd (ongeveer 300 dollar per nacht).
Het viel ons tegen dat onze kamer aan de achterzijde van ons hotel was gelegen waar momenteel (en het komende jaar, tot medio 2025 schatten we) een wolkenkrabber wordt gebouwd. Er was veel geluidsoverlast vanaf 's morgens vroeg en de ramen dempen niet.
Het ontbijt was een aanfluiting. Je mocht zogezegd 2 mini zoete broodjes per persoon, dat was al karig op zich, maar vaak was het ontbijt na acht uur al op. Volgens de hotelmanager is het ontbijt een service en geen recht, dus had je gewoon pech als het op was. Ook wees hij naar andere gasten, die volgens hem meer meenamen (onmogelijk want een strenge vrouw deelde uit) of leverde de bakkerij minder dan afgesproken. Feedback werd niet gewaardeerd.
8.0
Excellent location, easy walking to distance to subway, Central Park and many other midtown attractions.
The room was a little dated but clean and comfortable which was perfect for us. We didn’t spend much time in the room.
1.0
Location is great. Staff is trying to be friendly but many of them have gotten so used to guests complaining that they are unpleasant in their responses and their feeling of powerlessness takes over and hinders their ability to serve customers properly… they are not empowered and not given freedom to help as they can and should.
One staff member distinguishes himself far above everyone else in his positive attitude.
Where to start… Advertised complementary breakfast was not available until our 4th day. Limiting how many pastries each person can take seems quite childish.
Hotel needs a lot of renovation… things are falling apart left and right.
We had to leave earlier than anticipated due to personal obligations, the staff and the management did not even respond (positively or negatively) to our request to pull in our check out date…
6.0
Está excelentemente ubicado
Servicio consigna
Personal de recepción intentó engañarnos con el servicio de consigna de maletas (gratuito pero con propinas y había que dejarla sospechosamente ya y a él). A las horas volvimos a preguntar a otro personal y nos dijo el coste real (10$ por maleta)
El desayuno era solo café, te, frutas (plátano, manzana, pera y naranja)
Mala insonorización y eficiencia energética
7.0
Die Lage.
Die Herren, die die Koffer nach dem Check out entgegen nahmen und bis zur Abreise aufbewahrten waren sehr hilfsbereit und super freundlich.
Wir hatten mit Frühstück gebucht! Es gab nur Kaffee, Wasser und Tee zu trinken. Zum Essen nur Äpfel und Birnen, auf Anfrage hat man eine Banane bekommen!!!! Geht gar nicht. Die beiden Frühstücks Damen waren nicht sehr kooperativ, genervt und nicht hilfsbereit. Das Obst wurde genau abgezählt, kam man ein bisschen später -gab es gar nichts mehr.
8.0
Localização excelente. Quarto grande. Camas confortáveis. Boa opção com pequeno-almoço.
Hotel bastante antigo e a precisar de algumas reformas
8.0
Good views from the rooftop terrace.
The breakfast is misleading advertising. A few cheap fruit is not a breakfast. That was all they had for the 5 days we were there.
7.0
El servicio de habitaciones y la limpieza de las mismas.
La señora camarera de los desayunos. Muy poco afable y empática.
Casi siempre con malas caras y contestaciones impropias de una persona que trabaja de cara al público.
Me llegó a recriminar de malas formas, por coger un simple muffin por el papel de la esquinita. Me dijo que utilizase las pinchas para ello también, (aunque las utilicé en todo momento y para todo lo demás), ya que si estuviese enfermo, podría llegar a contagiar al resto de usuarios. Cuando ella misma cogía hasta cuatro muffin a la vez con las manos sin guantes ni pinzas tampoco para colocar los mismos. Así como cogía contÍanuamente las bandejas y cajas de plástico donde iban ubicados todos los dulces, metiendo todos los dedos y por supuesto ni se me ocurre, ni ocurrirá nunca llamarla la atención por ello. Pero vamos, que dió ejemplo mas bien poco. Y si alguna vez salía con guantes, los mismos estaban preciosos. Así que a mi humilde parecer, creo que sería mas propicio estar menos pendiente de si un cliente coge un muffin de la esquinita del papel e intentar ser un poquito mas amable y servicial con los clientes.
8.0
Poloha i celkový vzhled hotelu výborný. Zařízení pokoje průměrné. Dostupná doprava.
Označeno na bookingu jako pokoj se snídaní v ceně. Snídaně je spíše malá pozornost hotelu, což by bylo vhodné označit. 2ks mini pečiva na osobu je opravdu pozornost, než jako označení SNÍDANĚ.
8.0
Hotel was in a great location. The coffee and pastries offered in the morning were nice. Our room and bathroom were clean, although hotel needs a decor update.
Hallways and elevator are in serious need of a decor update. However all spaces were clean and for us that was the most important thing.
4.0
The room was very clean and the staff were very friendly and helpful. The location was good with everything we needed close by.
The room was very small and most of the outlets did not work. Since my wife uses an oxygen concentrator this was an issue. Additioally there was no mini-refridgerator.
7.0
Perfect location! So close to Central Park and 5th Av shops etc. Clean and comfortable.
Room not as big as expected from pictures but still fine.
9.0
La proximité des principales attractions. Le metro à 5 min ainsi que le bus. Très propre et personnel sympa.
Ca sentait la marijuana dans les couloirs et les fenêtres donnent sur un immeuble en construction. Ca fait du bruit le matin.
1.0
Nothing
The lifts broke down constantly the room was not a standard of one star we saw a rat in hallway we had two booking and left after 1dat and never returned as we pre paid we could get no refund I will be speaking to legal advisor to get justice for this appalling hotel
It should not be in market
10.0
We loved the Hotel and the location! The staff was extremely friendly and accommodating. The hotel was very clean and the breakfast was great. They let us store our luggage before and after check in which was very very nice for us. We will be back!!
Nothing.
5.0
It was close to metro and in walking distance to Centrál park
The beds were very small, majority of staff was not friendly at all and breakfast was very poor- two muffins and very bad coffee. Sometimes even no coffee at all. There were constructions works just next to the hotel and it was impossible to sleep longer after they started at 7 am.
4.0
Only the location there is a construction noise would be all the time
Everything
6.0
Clean, well located, some staff very helpful, particularly the female concierge, cleaners and the baggage check staff. Beds were comfortable.
Only 1 of 3 elevators was working, no coffee left in the grab and go breakfast area, business center computers were locked and no one in the hotel knew the passwords. The male concierge annoyingly initially sent me back up to the business center saying he'd send someone up with the password who never came, then when I came back down 30 minutes later made up an explanation that was patently false about engineers and lights being broken when the lights and the computers were all perfectly functional; they just needed the password to be unlocked. The female concierge very helpfully just printed off the two pages I needed to print. Overall I have stayed in much nicer Motel 6's.
8.0
La chambre était spacieuse avec une belle vue. La situation géographique est impeccable.
Le petit-déjeuner nest pas un vrai petit-déjeuner, ce qui devrait être précisé lors de la réservation. Par ailleurs, Si vous souhaitez des viennoiseries et du café, vous devez probablement attendre un moment car une seule employée doit s’occuper du refill pour de nombreux clients.
L’un des ascenseurs (voire 2 parfois) était hors-service et nous avons dû, à plusieurs reprises, mettre plusieurs minutes pour atteindre le rez de chaussée depuis le 16e étage.
5.0
Great location. Friendly reception staff. Spacious room compared to European standards.
I had a bad experience with a member of breakfast staff who behaved hostile towards me. I reported the incident to reception but I never had a follow-up about it. The grab and go breakfast poor, stale pastries every day. No cutlery.
7.0
Lo mejor es la ubicación en Midtown Manhattan.
La reserva incluía desayuno en el hotel, pero el desayuno era un café y un muffin grab to go, muy decepcionante. Esperaba un desayuno servido en un comedor.
7.0
Ottima posizione!
Stanza e albergo molto puliti!
Ottima idea il dispenser di acqua e ghiaccio al 12 esimo piano
-Colazione inesistente, farebbero meglio a togliere direttamente il servizio così uno non si illude. Il “buffet” è composto da croissant, muffin e un’altro tipo di dolce oltre a delle mele avvolte dalla pellicola. Come bevande c’è Il dispenser di caffè americano e i termos con il latte. Già alle 8 del mattino, vedi foto, non è presente più niente, questo è successo due mattine su tre.
-Nonostante nella foto ci sia il boxdoccia in vetro la nostra camera aveva la vasca con la tenda.
1.0
The fitness center
We woke up to water on the floor steam everywhere and water pouring out of the wall. It ruined my daughter’s coat, her school notebook, headshots, school book. When we let them know in they did give us a new room but the maintenance man came in and starting tearing apart the heat unit, mattress and whole room with all our things still in the room in total disregard for the fact that I was standing in the room with our things still in the room, he threw my daughters coat in the corner after it was already soaked in the filthy water - $200 coat ruined. Then he pulled up the mattress came darting toward me -Inhad no where to go so I went in the bathroom then he put the mattress in the bathroom pinning me in the bathroom corner and I couldn’t get out - I screamed and he finally moved the mattress to let me out. He was rude to my daughter and very mean. We had to move all our things while my daughter was trying to stay calm to get ready for a musical theater audition. I was completely distraught crying hysterically the man never said he wa sorry management never came up to see if we were OK and the lady at the front for check in, although she listening to me- did not know anything about it. It was a public health hazard to put us in that room. The Dit was center was very modern and clean- the only good thing about the hotel. The elevator made loud noise ALL night.
5.0
Location and convenience, clean
Dated decor and a room without any view and breakfast on the go was very limited
Building works contractors started early at 7am so no need for a wake up call!
7.0
Situation proche de Central Parc et des arrêts de Métro à Lexington Avenue
Hotel un peu dans son jus mais ça fait le charme de New York.
10.0
Tiene al lado metro, bus, lugares para comer o cenar. Zona muy tranquila. Central Park a 3 min, Camas cómodas. Desayuno muy aceptable. Personal amable. Imprescindible subir a la terraza, y disfrutar de las vistas, tanto por la noche como por el día. He viajado muchas veces a New York, y este hotel`por precio muy asequible, merece la pena, sin duda.
.no encuentro ningún pero-
10.0
Localización perfecta, personal amable y desayuno más que aceptable con fruta, bollería y café. Un 10 calidad-precio.
10.0
Large room, quiet, clean and super friendly helpful staff. One of my best ever stays in New York!
Spacious, comfortable, clean, warm.
7.0
Location
Breakfast
10.0
Lá limpieza, la ubicación, el personal
Tal vez tener café todo el día a disposición, más en época de invierno, se agradecería
10.0
J'ai adoré mon sejour dans cet établissement. J'avais laissé un petit message pour demander une jolie chambre comme j'étais venue seule pour célébrer mon anniversaire à NYC et la chambre qui m'a été attribuée était merveilleuse. Très propre, très confortable, au 15e étage avec une très jolie vue.
Le personnel était très aimable, en une phrase : tout était parfait.
Je recommande vraiment cette hotel pour un séjour au moins de janvier !
Rien, mon séjout était parfait !
Attention, le quartier est un peu bruyant le soir à cause de la circulation car on est sur Lexington, mais bon c'est Manhattan c'est normal !
7.0
La ubicación
El menú de comida, no tenía variedad
8.0
El desayuno mejor de lo esperado tras los comentarios. Café y leche. Muffins muy ricos, croisants, caracolas… Al menos 3 tipos de fruta.
10.0
Initially upon check in front desk was very friendly, later in my stay a different front desk person was not so pleasant and not very helpful. Doorman was very helpful on the way out.
8.0
Καθαριότητα
Δεν υπήρχε επαρκές πρωινό , παντόφλες , και για 10’ καθυστέρησης στο check out μας απείλησαν πως θα μας χρεώσουν ενώ μείναμε μια εβδομάδα . Απαράδεκτο
9.0
La posizione centralissima a pochi passi da le grandi mete di questa citta. Vicinissima anche la metropolitana oppure, per chi desidera, vicinissima alle fermate degli autobus. Questo albergo e tipico New York poi con il suo colore rosso mattone, e riconoscibile anche da lontano!
Nulla che non ci sia piaciuto. Forse, una sola nota da aggiungere, di applicarsi di piu sulla sonorizzazione della stanza per quanto riguarda la porta della stanza. Si sentono troppo i rumori fatti dai altri turisti che si trovano in albergo.
9.0
Localização excelente, bem no centro de NY, perto da maioria dos pontos turísticos. O quarto e as instalações do hotel são ótimas, utilizei a academia e é super bem equipada. O terraço é um charme aparte, muito gostoso. Viajei sozinha e me senti completamente segura no hotel e na região que está localizado, em qualquer horário do dia ou da noite.
Nada.
10.0
Breakfast could be better
More items
FAQs
How much does this hotel cost compared to others in Upper East Side?
The average price for a rental in Upper East Side is $294 per night. This rental is $142 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel 57 by LuxUrban. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel 57 by LuxUrban pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel 57 by LuxUrban?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, smoking allowed, and laundry.
Explore similar vacation rentals in Upper East Side
Explore all rentals in Upper East SideUpper East Side travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World