Thompson Atlanta - Buckhead, by Hyatt
About this hotel
Thompson Atlanta - Buckhead, by Hyatt has a seasonal outdoor swimming pool, fitness centre, a terrace and restaurant in Atlanta. With free WiFi, this 5-star hotel offers room service and a 24-hour front desk.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Laundry
Balcony / Patio
TV
Wheelchair accessible
Gym / Fitness Center
Family friendly
Map of Buckhead, GA
Hotel in Buckhead, GA
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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Reviews
4.4/5.0
Excellent(132 Reviews)
100% verified reviews9.0
Customer service and responsiveness, cleanliness and safety is key! And amenities and upkeep of the property.
The confusion with the fees when reserved with Booking.com. You can’t reference the breakdown again once it’s reserved. Valet unable to resolve and reissue a lost ticket. I showed ID and requested a new ticket and they just said they would “remember” when new shift staff started had the same issue instead of issuing a new ticket the first time I requested it.
10.0
Great customer service. Very clean location. 10 star location
Everything was GREAT
10.0
It was The whole aesthetic for me
Wanted a full body mirror in the room
4.0
Location and restaurant
The comfortener was HOT. I had room at 64 degrees and was sweating
5.0
The hotel is central and the room was quite clean.
I booked a room with breakfast included but this actually came with conditions attached. There is no buffet for breakfast but instead you are given $60 of credit for two people for the restaurant at the hotel, which is not even enough to cover the cost of two breakfasts and coffees. If you choose to order breakfast to the room, it isn’t enough to get more than two smoothies and one coffee. So breakfast is, in fact, not included even if you pay for that option.
Parking is also very expensive so for any travelers that aren’t factoring this in, be aware that overnight valet parking is $60 a night and parking the car yourself in the same parking deck as valet is only a little bit less.
This hotel seems to be suited to young travelers who don’t have children as it’s very noisy and there are a lot of parties.
10.0
Did not have time for breakfast, or have a chance to try the restaurant, everything else was amazing , rooftop bar was exceptional! Would highly recommend, and definitely will plan another visit.
Valet parking could have been quicker....
10.0
Hotel excelente em todos os aspectos: design, conforto, simpatia dos funcionários e restaurante.
9.0
Staff was friendly and helpful 🙂
Everything was very clean.
Bed did not have a top sheet.
Air conditioning didn't cool room enough.
Bed and pillows were uncomfortable.
8.0
Staff was very kind, rooftop pool was great!
Crowded valet
6.0
Very nice and clean
Valet turned my lights on in my car and caused my battery to die . Cost about $300 just to get my issues resolved.
9.0
Excellent location with a lively lobby and friendly staff.
1.0
the area was nice
the hotel itself they double charged my credit card over $700 my room for the weekend stay was never cleaned I complained about it but nothing changed . they had a rooftop party I was on the 8th floor we heard it all weekend long . when we came for check out I went to go pay for the valet service which was $150 the guy told me they don’t take cash and that it was a note on my account to see front desk before I leave didn’t understand why . so I went back to the front desk and ask the lady was there any issue she told me no I asked could I pay whatever remaining balance I owe she said this is a cashless hotel I told her I can’t use my cards she told me she would take the cash and put it on her card and pay I said ok can I have a receipt I gave her $110 plus $150 for my valet and the room service we ordered she gave me my receipt. when I left soon as o got to the airport I got an alert for a charge of $557 and $150 on my discover I called they told me it was automated by there computer It will fall off within 5-7 days I was never told this in the beginning which is wrong on so many levels
10.0
Clean, & relaxing.
everything was great.
6.0
very nice and clean
food was not good at all, staff was very short, way over priced, air in room didn’t work well and fridge/ice box didn’t work at all
9.0
everything
room service takes very long and the front desk didn’t have access to towels
9.0
The facility, the customer service from the check-in, The bartenders and waiters were super as well as the food!
The fact that the pool was closed, and that we got kicked out from the roof top because of private events :(
10.0
The property is absolutely gorgeous from top to bottom. The staff is extremely kind and helpful. I literally, have nothing bad to say about the property. I only wish I got upstairs to check out Tessarae, their exclusive, members-only lounge. The restaurant downstairs is really sexy and the food is great. I’ll be back.
I loved everything.
8.0
hotel was great, new and clean. can’t beat location
walls are thin in rooms so you heard a lot of commotion
8.0
exceptionally well
designed property. loved the rooms and the bar!!!
needs an outdoor terrace but it was in the middle of winter so understandably their pool terrace was closed.
8.0
Your breakfast menu needs to be better with more choice for Europeans/Africans
Very Expensive Drinks
10.0
This property is amazing!!
10.0
Overnight valet parking was expensive. No way to make tea in the room, there is only a coffee maker.
10.0
Amazing staff, amazing location, and amazing rooms! Cleanliness was a 10/10!
Nothing to dislike.
FAQs
How much does this hotel cost compared to others in Buckhead?
The average price for a rental in Buckhead is $226 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Thompson Atlanta - Buckhead, by Hyatt. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Thompson Atlanta - Buckhead, by Hyatt. Enjoy the water!
Is Thompson Atlanta - Buckhead, by Hyatt pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Thompson Atlanta - Buckhead, by Hyatt?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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