The hotel is new, and the room is unexpectedly large and comfortable, with excellent lighting. The water pressure and temperature are both ideal. Wi-Fi is also performing flawlessly.

There was a misunderstanding with the staff regarding my bookings, as they stated that my booking was released due to no confirmation of check-in time. However, the staff did not contact me even though I had already entered my contact information and it was visible on the registration card. I believe they merely verify their system, not the voucher itself. So you should have told the hotel ahead of time about your check-in time. My laundry arrived at 12.30 a.m. the next day, despite the fact that I gave it to the staff at 8 a.m., so I should wait for my things to be delivered to my room. Breakfast selection falls short of my expectations for Mercure or comparable four-star hotels.

I think the breakfast needs to have more variety and also hotel staff need to be more prompt in responding. English language skills could also help in better communicating with the guests.

Breakfast could have been better.

Location Better room than the 1st night

The parking lot is so small

Location

Got a room with half window and half wall The parking lot is so small