The Wallace Hotel

The Wallace Hotel Hotel in Upper West Side

About this hotel

Nestled in Upper West Side, this charming hotel for $141 per night is a great choice for your next vacation. Situated in New York and with Strawberry Fields reachable within 1.1 km, The Wallace Hotel features concierge services, non-smoking rooms, a fitness centre, free WiFi and a bar. This 5-star hotel offers luggage storage space.

Amenities

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Laundry

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Upper West Side, NY

Nearby attractions

The Metropolitan Museum of Art

0.99 miles

Statue of Liberty

7.20 miles

The Wallace Hotel

4.7

Outstanding(1,452 Reviews)

Hotel in Upper West Side, NY

5-Star Hotel

Reasons to book

People love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for pets

$$$$

About this hotel

Amenities

Air conditioner

Pets allowed

Kitchen / Kitchenette

Internet / Wifi

Laundry

Wheelchair accessible

Gym / Fitness Center

Family friendly

Map of Upper West Side, NY

Nearby attractions

The Metropolitan Museum of Art

0.99 miles

Statue of Liberty

7.20 miles

Reviews

4.7/5.0

Outstanding(1,452 Reviews)

100% verified reviews

10.0

Mar 2024

We had a first family visit to New York ,our base was just perfect , fabulous to return every evening, always serviced b

Location perfect , size amazing , faculties 5* Would definitely return

All perfect

10.0

Mar 2024

beautiful gem on the upper west side!

Wow! We had the most amazing time at The Wallace. Location was perfect for us, staff were friendly and attentive, housekeeping was great, and the decor was elegant, soothing, and beautiful. It even smelled fantastic when you walked in the door. We loved the lounge with cocktails, live jazz, and a crackling fire--so cozy after a night on the town. We were unexpectedly upgraded from a deluxe queen to a deluxe suite (with a private balcony!) and felt absolutely spoiled from start to finish. When we mentioned it was my birthday, the front desk sent up a bottle of wine and birthday card. I especially loved the boutique style and feel of The Wallace. It has all the amenities you could want but feels unique and special, not like just another chain hotel. Some of the reviews mentioned there was no restaurant, but with a million amazing places to eat just outside the door, it really isn't needed. We would absolutely stay here next time we visit. Wonderful experience!

nothing. loved it! felt so spoiled and cared for. can't think of anything to improve. :)

10.0

Mar 2024

A estadia foi ótima, a localização é muito boa e os funcionários muito cordiais.

Praticidade e conforto

Ruído devido à proximidade do lounge

10.0

Feb 2024

Relaxing and peaceful property

Spacious rooms and bathrooms

No food service

10.0

Feb 2024

The Wallace is wonderful!

Location was great. Neighborhood feel but easy to walk to many food options. Felt safe. Loved the actual hotel. Super clean! We paid for the one bedroom which made a huge difference. We had plenty of room.

The elevators got a little backed up. There was a short line but it worked out.

10.0

Feb 2024

Perfect hidden gem in NYC

Eveything

Nothing

9.0

Feb 2024

Restful, elegant stay

Very quiet, classy and clean

Nothing

10.0

Jan 2024

Great place... my new fav in NYC.

For NYC, this is a great spot. Great lounge with live music. Love all the tech in the rooms.

10.0

Jan 2024

Great location on The West Side

Location

I liked everything

9.0

Jan 2024

Overall it was a great stay, we’d try it again!

The room was very nice. The shower was double-headed, robe and disposable slippers provided. Nespresso in the room with pods, although we didn’t use any. Complimentary snacks which our daughter enjoyed. Lots of different lighting options and an automatic shade. It was clean and well appointed overall. The lobby and lounge are beautiful. We easily found parking several times including overnight. Everything was clean and functioned properly.

Check in was a little rocky as our room wasn’t ready until about 1/2 hour after we arrived. If we’re expected to check out by the time provided, I expect to also be able to check in by the time provided. Being on the first floor, we could hear absolutely everything going on in the lounge however they did stop the music at 9pm which we appreciated. Lastly, the pillows were a bit uncomfortable but that’s a personal preference.

10.0

Jan 2024

I definitely will be back to this hotel and highly recommend!

Everything! Very clean the best service and location!!! We were whole family and all had so much fun! Get ready to have the time of your life!

9.0

Jan 2024

Well priced for New York

Great hotel with large room sizes (for the money this isn’t normal in New York). Location was perfect as wasn’t too busy but you’re a short walk to restaurants and shops, and close to the subway.

Would’ve been nice if the restaurant/bar in the hotel was open every day.

8.0

Jan 2024

Lindo

Os funcionários e atendimento e top, hotel lindo e recentemente novo

Ar quente nao funcionava, barulho da obra do predio do lado

10.0

Jan 2024

Brilliant

Staff were fabulous (especially Juan main door), stylish boutique hotel, great bathroom. Very characterful & personal

That you had to book a seat/table in the lounge bar when open - it got busy when live music on and we didn’t know so had to stand/beg for a seat which as residents thought was a bit odd

10.0

Dec 2023

Absolutely perfect

The staff were incredible. Cal Betty and Neika at the front desk couldn’t have been more helpful. We booked for our wedding and the hotel upgraded us and left a thoughtful gift and present from the management. Any requests we had they were sorted very quickly. Would absolutely book and stay again

5.0

Dec 2023

This wasn’t with the price.

Lighting

Room smelled of bleach. No view room right next to elevator. Lobby was loud and chaotic.

8.0

Nov 2023

Really friendly and helpful staff. Rooms are spacious and clean. Location is clean and safe

Very safe and clean location, room was large for New York with a balconey. Room was very clean with an excellent bed

The bar was only open on limited time and days. No restaurant or breakfast facilities. No mini bar facilities

8.0

Oct 2023

Had a great stay but could have a few extra facilities and kitchen ware

Location Spacious rooms Staff Cleanliness

No Room Service No breakfast facilities or dining on site Paper cups for tea and coffee Lack of utensils Slow elevator

9.0

Oct 2023

Good choice upper west

Rooms are great. New and spacious.

There is no real restaurant or room service.

9.0

Sep 2023

Highly recommend this hotel due to spacious, comfortable rooms and access to public transportation.

The rooms were spacious and everything worked. The staff was nice. I enjoyed the live music and great location.

The doors. I heard every door closing. The curtains were a little tricky. I would not want to stay on the first floor again because you can hear the music which could be an issue if I wasn’t on the go so much. I would love to stay again on a deal. The price point is above my means but I decided to splurge.

10.0

Sep 2023

A wonderful trip to celebrate our wedding anniversary

Great location, excellent staff, immaculate

10.0

Aug 2023

Great if you choose to stay away from the crowd

Clean, renovated , large room

Location is too far off for me

10.0

Aug 2023

Must stay! Excellent hotel in superb location.

The room was superb, very clean and in excellent condition. The bed was very comfortable and the shower was great too! The white noise machine (part of the clock) was a great bonus! Having stayed in Midtown during previous trips, staying in the Upper West Side was a welcome change. The location is excellent. The hotel is less than 10 minutes from Central Park and Subway stations. Loads of great bars and restaurants close by.

I prefer blackout blinds/curtains. The shades were ok but if you like to sleep in pitch black, consider bringing an eye mask.

6.0

Jul 2023

Avoid the first floor if sensitive to noise

The beds were very comfortable and the room was spacious. The location is excellent.

Our stay got off on the wrong foot: our room was not available at 3:15pm, even though check-in was at 3, so we had to wait in the lobby. The person at the front desk was very nice, but she was the only person working, and it was a little chaotic. When we got into our room it smelled so strongly of cleaning products that it made our eyes water. We opened the windows and turned on the AC and the smell improved. The real disappointment was the noise: we were in a room on the first floor, which seemed nice because we could avoid the elevator, but as other reviewers have noted, the walls are sound-proofed but the doors to the rooms are not. We could hear people talking in the lobby as well as the music from the piano bar. For a hotel that bills itself as a "luxury" hotel, I would have expected the check-in to be more streamlined and that I would not need to wear ear plugs to sleep.

10.0

May 2023

My new go-to for quick NYC trips

What an absolutely delightful surprise! This hotel is my new go-to for whenever I return to NYC. The staff is charming and delightful, from the front desk through the service staff. The lobby is subtly chic and the rooms are refreshing and clean, with slight nods to classic NY style.

Although overall my stay was extremely quiet, during my second night I could absolutely hear my neighbor's phone buzzing and him speaking very loudly. But, hey, that's NY, right? I couldn't hear any traffic or excessive noise.

9.0

May 2023

Perfect Location Modern Property

Location, friendly staff considering we had a 1am check-in they had everything ready so we could go straight to room, room not huge but modern , clean , quiet aircon , and very comfortable mattress

nothing

10.0

May 2023

great hotel but book using the hotel website not booking.com

The room and hotel were immaculate and comfortable. Everyone was very helpful and friendly.

I think our issue might be with Booking.com that promised a city view. We had a typical Booking.com view of the interior courtyard where the buildings all face one another and the garbage cans are stored. There was definitely no “City view” which was very disappointing. I feel like Booking.com does a bit of bait and switch with some of their promises and I am ready to book on my own after being burnt several times by this company.

6.0

May 2023

Pleasant

text at 12 pm (woke up ) to see if we liked Wallace another text at 3:30 am ! When I complained to front dest they blew me off. Wall leak four hour of noise. Lights very confusing. No ISB ports! Used up shampoo laid it on side in shower Maid put in in an empty coffee up by sink and did not leave more shampoo or conditioner. Did not leave replacement cups in bathroom. For one day only one elevator worked.

8.0

May 2023

Very good

good location close to transit. nice neighborhood.

no access to coffee in the morning. you had to leave the hotel to find some. Although there was a coffee machine in the room, the off brand capsules didn't work in the machine.

FAQs

How much does this hotel cost compared to others in Upper West Side?

The average price for a rental in Upper West Side is $356 per night. This rental is $215 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at The Wallace Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Wallace Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at The Wallace Hotel?

We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and laundry.

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4.2

Excellent(320 Reviews)

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The Wallace Hotel

About this hotel

Amenities

Map of Upper West Side, NY

Nearby attractions

The Wallace Hotel

Hotel in Upper West Side, NY

Reasons to book

About this hotel

Amenities

Map of Upper West Side, NY

Nearby attractions

Reviews

FAQs

How much does this hotel cost compared to others in Upper West Side?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Wallace Hotel pet friendly?

What amenities are available at The Wallace Hotel?

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