Asked for extra towels the shower water spilled trough the bottom of the glass door -there were no floor mats to step out of the shower risking falling /injury , towels arrived 4 hrs later at check out (no clean towels were changed the morning of departure ) service at breakfast was very , very slow had to ask for coffee to be changed it was cold , very disappointing .

Easy access to hotel

The location was excellent, the restaurante was very good and the pool was good

I asked for a room in the main floor in the reservation because my parents are olders but the hotel didn't give me that and they only have rooms in the 4th floor. Very disappointment

horrible

Location close to airport and town, there's an oxxo just outside which was super handy. Pool was a good size. Bathroom was spacious. You could pay extra for a breakfast buffet with more choice. Staff were helpful.

The AC unit was very noisy and inefficient, it really didn't cool down the room. No hangers in the wardrobe. Tiles missing at the bottom of the pool which is very dangerous. There were only 2 sun loungers by the pool, one bottle of water in the room for 2 people, no bath mat on a tiled floor. Poor lighting, no sitting room area, very motel like with the only view being the car park and the corridor outside. Limited breakfast.

Very noisy rooms. No isolation for noise from the outside or next-door rooms.

The rooms are big beds are comfortable

Nothing

Is well well located ,The staff was friendly and responsive. Easy check in , the staff was very friendly

After 5 mins in the room there was 3 moth inside the room flying All over.... then Before going to sleep a cockroach on the floor . We had to kill it .... I mean the room was on the first floor but what is this ? I couldn’t sleep thinking there would be more animals . The doors doesn’t have a safety lock 🔐.

The hotel was very clean and had basic conveniences. The staff were all friendly and helpful.

The hotel is dated. The rooms are dark. There were no hangers in the closet, so I just kept my clothes in my suitcase.