Sally's Kingscote Retreat-2 units with 4 bedrooms in Kingscote, Kangaroo Island
About this apartment rental
Located in Kingscote in the Kangaroo Island region, Sally's Kingscote Retreat-2 units with 4 bedrooms in Kingscote, Kangaroo Island provides accommodation with free private parking. The property features inner courtyard and quiet street views.
Amenities
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
Balcony / Patio
TV
Wheelchair accessible
Garden
Family friendly
Map of Kingscote
Apartment in Kingscote
Reasons to book
Great for pets
Includes essentialsGarden, Pets allowed, Kitchen / Kitchenette and more
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Reviews
4.1/5.0
Excellent(48 Reviews)
100% verified reviews
5.0
The kitchen was well equipped
The staff DO NOT respond to your phone calls, messages or text. It will be 3 months on 12/5/24 since we vacated the premises and we are still waiting for our “damage deposit” to be returned to us. Very unacceptable behaviour from the management of this property.
I could not in good conscience, recommend staying in any of their premises.
1.0
The room is a typical motel room, with cooking facilities, full size fridge, small private backyard, and car parking in front – nothing great or wrong about it.
What is spectacularly wrong with the place is the management.
The booking is required a prepayment of damage bond of $200 (not immediately obvious, look for property messages, or the fine print) . The bond is required 7 days before check in, and instead of Agoda listing saying that it needs to paid via PayPal, manager insisted on direct bank transfer to a personal bank account. This is obviously a security issue, and there are no terms and conditions about how the potential damage will be checked, evaluated, and bond refunded.
The Agoda listing says that a guest will be given check-in instructions 3 days before check-in. Manager refused to do so, as their cleaner had to inspect the room after previous guest. We were given check-in instruction 2:45pm on the day of check-in.
The booking was for “Two-Bedroom Apartment”. However, one of the bedrooms was locked. There were a few keys on the wall (for back door, etc), but none would unlock that room. We discovered this too late in the evening to contact the management, so no idea why it was like that. But what we got was not what we booked.
And the final thing, management stopped responding to our messages 7 days after check-out. No response to the messages, and no refund of damage bond was coming. Complete silence. We had to spent a lot of time and effort on email and phone with Agoda/Booking.com to resolve the situation. At the end the manager still refused to refund us directly, no explanation, no apology. Agoda/Booking.com had to step in, refund us, and bill the management. Our damage bond of $200 was finally refunded a month after it was paid to the property.
It was a very unsatisfactory experience due to the management of the property. They managed to turn an unremarkable stay for one night into long drawn annoyance.
1.0
Mattress was comfortable
*UPDATE*
After posting this review I have received multiple nasty emails from 'Sally'.
I have adjusted my review from a 4 to a 1 to reflect this, as correspondence such as this is unprofessional and unwanted.
'Sally' acknowledged the issues in her email but said the owner may not have the money to repair the property.
*******************************************************************************************************************************
Outside smelt like dead animals
No air con, house was very hot inside
Very late check in (4pm)
Musty smell inside
Multiple abandoned cars parked in car park that look to have been there for a long time
High cost
Electrical safety concern, power board shroudings are just sitting over wires, not secured. (Live power board fell apart when moved)
Extension cords everywhere
Very little water pressure in shower
10.0
Trouble-free. Great communication from host. Super comfortable mattresses. Pet friendly. All the conveniences.
Nothing.
10.0
It was clean ,good location ,staff friendly, price cheap.
Everything is good
8.0
Sally's unit was delightful. It made self catering very easy as there was everything you could need in a kitchen and a full sized fridge. The location was excellent, a short walk to the beach and main street
10.0
Well-equipped kitchen and excellent location.
9.0
All were good..had a excellent stay with family
10.0
The unit was big enough for 4 adults and was very comfortable to stay in. All appliances were supplied for our use and plenty of utensils and cutlery. Bread, butter, cereals, milk, coffee and tea were provided. The fridge was of ample size and we were able to make use of the freezer. Seating, dining room and bedding were very comfortable. Bed linen and pillows were supplied. Location was quiet and central to our daily fishing and touring. Our hosts were very accommodating, ensuring that our stay was enjoyable.
7.0
The beds were really comfy and it had everything we needed. We really like the welcome message written in the sequence cushions on the couch.
The hot water system is small so showers needed to be quick, and would have liked blockout curtains in the main bedroom.
9.0
Easy to get to everything.
Everything fine!
10.0
This place is so cosy and Sally has thought of absolutely everything to make you feel welcome and comfortable. Very convenient location as well.
A washing machine would be great but I don't think it would fit in the wet area. There is a laundromat in Kingscote so it's not essential.
10.0
The property, friendly host, cleanliness, easy to access the location and check in
Nothing
10.0
Everything was perfect with this unit.
NOTHING
8.0
NA
8.0
Clise to town.
Kettle not working properly, no instructions on how to use tv. No milk,
10.0
It was clean
10.0
Sally's place is perfect! Extremely comfortable for our party of four adults. She has thought of everything the traveller needs to have an enjoyable stay on KI. Good value for money too. We could only stay one night but would be suitable also for a longer stay.
No aircon which may get hot in summer, but was pleasant enough in autumn.
FAQs
How much does this apartment cost compared to others in Kingscote?
The average price for a rental in Kingscote is $197 per night. This rental is $2 less expensive than the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Sally's Kingscote Retreat-2 units with 4 bedrooms in Kingscote, Kangaroo Island. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.
Is Sally's Kingscote Retreat-2 units with 4 bedrooms in Kingscote, Kangaroo Island pet friendly?
Yes! This apartment is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sally's Kingscote Retreat-2 units with 4 bedrooms in Kingscote, Kangaroo Island?
We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen / kitchenette, internet / wifi, and parking.
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