Dirty wasn’t clean sewage smell in bathroom pipes not draining properly rubbish outside stains on sheets stains on walls Cole spilt or some sort of sticky stuff very bad

Good location, plenty of bathrooms which were all clean. Spacious rooms and the bed linen and towels were clean and of good quality. Easy check in with key safe and code.

Parking is difficult. No freezer or microwave. The tv didn’t work as it wasn’t connected to anything. The hallway was crawling with ants in the carpet which also managed to get into the kitchen and onto the dining table. Living, cooking and eating in this environment with 2 small children was very unpleasant and we spent a lot of time trying to clear them. I accept that sometimes these things happen but we were ignored when we made contact about the problem and even when we did receive a reply there was no attempt to help or rectify the issue during our stay. The expectation that we should just put up with this because we paid the cheapest rate is unacceptable. We rented the property whilst we had some work done on our own house but we cut our stay short as despite being without hot water or heating, our own house was a much more appealing place to be.

brill

nothing