Disappointed in the breakfast Choices - buffet wasn’t good and menu (for inclusive) not offered at the weekend

Room And toilet was dirty. Building work through the evening. Very standard small room, disappointing

Nice quiet comfortable room. Was upgraded as single beds as we booked not available, thank you Sharina 😀 Good location to Camden and soho, Oxford street

Hotel was very clean, staff very friendly and helpful. We had quite a small room , not much room to get though from one side to the other, but it was more than adequate for a nights stay. Very clean, good facilities, lovely bathroom. Comfy bed. Breakfast was great- lovely choice and very tasty cooked breakfast. Location was brilliant, right next to Warren Street station and a 20 minute walk from Oxford Street. Would definitely stay here again .

Noisy air-con units outside, so couldn’t get sleep on any of the nights I was there, I was so glad when i left. Cold breakfast every morning. Overprices terrible food. The room was to the same standard as a travel lodge.

To be candid, I was disappointed with the Radisson Blu Grafton. There was not a single outstanding thing that was bad. It was sort of a death-by-a-thousand cuts. First, the location is excellent. The Grafton is across the street from the Warren Street Tube station, a few minutes walk from University College London, Regents Park, Euston Station, British Museum. There are countless places to eat and shop nearby. This is all good. The hotel itself was a disappointment. First, I booked a regular size room. Instead, I was given a microscopically small room. The air conditioning in the room did not function. The windows could be barely opened. The bathroom had no surface to place your toiletries. The breakfast option was hugely expensive (and was not used as there was a 24 hour market next door where you could pick up breakfast for a tiny fraction of the cost.) There was no room to open my suitcase - it stayed on the floor. The closet was maybe 15 cm deep. There was no visible attempt to be Eco-friendly. Like I said, no single item was a killer - but they added up. On the plus side, the staff was friendly and helpful. Housekeeping was quick and efficient. I travel to London quite frequently and I understand that you are not going to find a hotel that provides a multi-room spacious suite for free. That said, you need to the draw the line somewhere.

AC was broken, they didn't send maintenance up, I had to repack and change room (and waste a lot of time), the traffic noise is really bad, and the rooms are tiny and run down

Pros: Good location, easy to walk places, safe. Price was okay for what it is. Come: Barely room to move around the bed, but this might be a London thing. Front desk told me nothing about the hotel at checkin. I found the restaurant on my own and ate there but not sure if I was supposed to get any sort of discount? Bath shower soap area is old and needs replacing. It was disgusting. Hair dryer was attached in the desk drawer which is awkward.