Pestana Casino Park Ocean and SPA Hotel
About this hotel
Luxury hotel with 3 restaurants connected to the convention center in Funchal This smoke-free hotel features 3 restaurants, a marina, and a full-service spa. WiFi in public areas is free. Additionally, a casino, an indoor pool, and an outdoor pool are onsite. Pestana Casino Park Ocean and SPA Hotel offers 379 accommodations with minibars and safes. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily. An outdoor tennis court, a marina, and a health club are featured at the hotel. An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center. Children under 12 years old are not allowed in the swimming pool or health club without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Funchal
Hotel in Funchal
Reasons to book
Includes essentialsGarden, Pool, Air conditioner and more
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Reviews
4.2/5.0
Excellent(1,015 Reviews)
1.0
Worst gym ever. Worn down hotel. Lots of space - but not even a coffee shop… took a half a day to get the extra bed
5.0
Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel
10.0
Great hotel from the Sixties (project by architect Neymeier) with external and internal pools a small spa. Attentive service and great breakfast. Ten minutes walk from Funchal center. Good choice if you want experience luxus and history
10.0
Thank you very much for the upgrade, it definitely made the stay more comfortable for us. The hotel is beautiful and spacious, breakfast was tasty, hot and with a good variety of food. Beautiful views whilst having breakfast and a lovely views from the roof top pool.
4.0
Great location . Close to everything
3.0
We only stayed for one night but it was faultless. Attentive staff, everything was clean, facilties are fantastic and overall it was very comfortable and well located.
5.0
Great place to stay. Excellent location. Great breakfast. Good variety. Staff were very friendly & professional
4.0
Lovely hotel and great location
3.0
Woman at check in was rude. Rooms need some repair as our toilet wouldn’t flush and door handle to deck broken. Carpet needs cleaning but overall was exceptionally clean. Breakfast buffet was ok as most of the food was cold. On plus the grounds and pools are gorgeous.
4.0
Location
3.0
Everything about the hotel was excellent except the batch did not drain and filled up while taking a shower. Was reported twice but not fixed
5.0
The property has a lot to offer so you don't need to leave to enjoy your stay. In addition, if you wish to shop or dine around, there is a lot of choices on or near the property. I love the property and would like to visit again for a longer stay.
5.0
Very good
5.0
Excellent location, everything within walking distance.
2.0
The Casino Park is what it is. Quite traditional. If you are looking for ultra modern try somewhere else. If you want a relaxed, comfortable stay with great facilities , friendly staff and a great location it is well worth Considering
2.0
This was a very nice hotel. The location is perfect! The rooms need to be updated. The beds were hard ( although some people like firm beds). The shower was rough because the shower head was not in the correct location and it was impossible to move it in the right direction. There were very few outlets. I couldn't straighten my hair in the bathroom because there wasn't an outlet and there was no other mirror in the room!
The breakfast, which was included, was great! The pool was only opened till 6pm.
5.0
Location! Location! Location! Wicked views, great pools and spa centre! Friendly and professional service. Rooms are a bit dated, but if you are visiting Madeira to spend a lot of time in your room- you came to the wrong island. We enjoyed our stay in this hotel.
5.0
Great! Tub was a little small.
3.0
Great hotel, hotel facilities and breakfast were flawless. A great location for exploring Funchal, close proximity to amazing restaurants, and ideal for a base for exploring the island. In room was basic, but otherwise great service and great value for money! Would recommend!
5.0
Beautiful grounds, great breakfast, helpful staff.
Could use a few more parking spots on hotel property.
1.0
Only good point I can give is the nice architecture of the hotel.
Everything else, cleaning, service, food, maintenance are clearly not even a 3 stars hotel standard. Stay away
4.0
The room was a little tired . Needed decorating and had a shower curtain and small shower head over the bath - shower curtains are unhygienic and the shower should be updated
The balcony chairs were like pallets and really uncomfortable
No kettle
Apart for that everything was fine
4.0
very clean, good staff
4.0
It was an excellent stay. Location the best. Walkable to waterfront and local streets with a variety of restaurants. Views are wonderful. Breakfast had many options. Staff polite and accommodating.
The refrigerator in the room was inconsistent. Sometimes it was cold and other times it was not working. The mattresses are hard but it did not bother us. Could hear doors in the hallway but again not an issue for us.
1.0
Cons:
We got a room which felt that wasn’t used for a while with a dust smell, bad bed condition and 1 glass without water or wine like we were promised. At the reception we’ve been told that we’ll get another room, we saw the housekeeping preparing the room which felt again like it wasn’t used for a while (it was the far last room). The room was even worst with dust smell, dirty on the wall and broken sockets.
Prons:
The manager was nice from the very beginning, she agreed to refund us so we didn’t have to stay at the hotel, I’m still waiting for the refund to appear on my credit card account
3.0
Nice hotel, wonderful breakfast and food service
3.0
Thanks Eduardo very nice person at the reception
3.0
We spend 4 wonderful day & nigth in the hotle
The entire staff, in all departments, was courteous, polite, businesslike, only wanting to help you enjoy your stay at the hotel and on the island, a staff that provides the highest level of service
The breakfast was very rich, clean and aesthetic and when you have to eat early before the flight they have such a service
The entire design and planning of the hotel is simply stunning, 3 pools: on the roof, outdoor and indoor, endless seating areas, we didn't want to leave, the location is perfect in the center of Funchal
Just a delightful experience.
Grade 11 out of 10
5.0
I have never stayed in a hotel with so much space in the lobby and the gardens.There were so many different seating areas throughout the property. My only hiccup, please do not close the rooftop swimming pool before sunset actually occurs. We went up to capture the sunset only to find the access to the rooftop pool closed. We really lived the amount of space in our hotel room. We were able to experience sunrise and took amazing pictures. 👏 The buffet breakfast was fantastic each and every morning of our stay. Also really enjoyed the falcon and their trainers - what a unique experience. Obrigada
4.0
The room we had looked out over a busy road which was noisy 24hrs a day with cars and people especially at night The hotel was relaxing
3.0
A lovely hotel close to the park and a short walk into town. Breakfast and dinner were really nice, with lots of dishes to choose from. The views from the hotel are beautiful. Lots of indoor and outdoor seating areas to choose from, as well as three pools. The staff were helpful. We stayed for four nights and would definitely stay there again.
3.0
The property is beautiful and the restaurants, spa and pools are fabulous. Food is great too. Location is fantastic.
However, the beds suck! I am not a tiny woman, but thin. The beds are awful!!!! I didn’t sleep much and literally still have physical bruises on my ribs and hips, because I am a side sleeper. The beds are like sleeping on pure coils.
Sleep is so important and because of that I will not stay at this hotel again.
(P.S. I am sure I am not the only one with this issue. I stayed there because I had no choice and every day, out of 3 day stay, I saw mattresses and beds being moved around the hallway)
5.0
It is an excellent hotel and the grounds are amazing overlooking the port and the sea. The pools are brilliant and the room was large and comfortable. I would certainly stay here again.
5.0
To the west of this architecturally distinctive 1960's hotel with an expansive property overlooking the ocean, high rise hotels on small footprints are crowding each other, competing for the view. There has been a lot of staff turnover since my previous visit less than a year ago (which I suspect is true everywhere), but they are friendly and helpful. The buffet restaurant is a convenient choice for dinner, and the dining room a spacious, glass-enclosed space with 25 foot ceilings. There are signs of new investment in the property, which is generally well-maintained. I would happily visit again despite other options.
5.0
Great clean hotel in convenient location
2.0
Enjoyed our stay. Buffet breakfast was a high spot, excellent. Communal areas expansive and impressive. Indoor pool and spa area was not crowded and was a very good experience. Good views from the rooftop deck area. If typical of Pestana properties will definitely use again.
3.0
This hotel surpassed my expectations. The design is iconic and the hotel whilst large is very spacious with good grounds and three pools so you do not feel overcrowded. My room overlooked the gardens and the port area it was very pleasant. There were plenty of sun beds The indoor pool and spa would be an added bonus on a day with poor weather. The location is excellent 10 minute walk to start of Funchal. We went everywhere on foot. Some excellent restaurants close by on other side of hotel too which were very good and reasonably priced. There is a supermarket close by. The gym is quite small but provides unlimited water to top up your bottles.
3.0
very good hotel. location near the city.
good breakfast &dinner.
front desk espacialy Helena were very helpful
5.0
We enjoyed our stay at the Pestana. The landscaping, pools, property is lovely.
4.0
The pools at the hotel are great and so is the location but it is definitely not a 5-star hotel. The rooftop pool and the view from up there is amazing! The rooms are extremely dated and in need of an upgrade. The choice of food at breakfast is great but the food itself is marginal at best. There is always a line for the elevator as there are only 3 elevators for a 400 room hotel so it can be very slow. We also asked to play tennis and found out it was €16 for 1 hour to rent rackets and the court which was really expensive compared to other options on the island
FAQs
How much does this hotel cost compared to others in Funchal?
The average price for a rental in Funchal is $114 per night. This rental is $118 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Pestana Casino Park Ocean and SPA Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Pestana Casino Park Ocean and SPA Hotel. Enjoy the water!
Is Pestana Casino Park Ocean and SPA Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Pestana Casino Park Ocean and SPA Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony / patio.
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