Hotel Ava
About this hotel
Central hotel with free parking connected to the convention center in Laredo Along with a 24-hour fitness center, this smoke-free hotel has a business center and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Hotel Ava offers 200 air-conditioned accommodations with irons/ironing boards. Televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Map of Laredo, TX
Hotel in Laredo, TX
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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$$$$
Reviews
3.4/5.0
Average(1,009 Reviews)
1.0
Room on floor 10...no elevator
Rude staff at front desk
3.0
Rooms carpet were stain ,littl tiny roches ,a lot of construction going on middle ile carpet were all stain and dusty
1.0
We lost out on 2 nights. NO REFUNDS & it wasn't anything we did. Broken elevators & only rooms offered were above the 10th floor. Not an option when im 76 yrs old!!
2.0
Smell bad and roaches
2.0
HORRIBLE Experience! We are an elderly couple 77 years old to be exact and we were unable to stay in our room last night because the hotel is under construction and the elevator was not functioning last night when we arrived. Our room was in the 10th floor and the staff wanted us to walk 10 flights up. We had to look for a different hotel to spend the night, without our luggage and without our medication. We both use insulin and were not able to administer our insulin last night. The staff did not care!
2.0
Hairs all over bed. Bed bugs
4.0
I have stayed here about 10 times in the past 3 years and loved it until this last time. Our room was clean but roach and bed bug infested. Stayed there Sunday night. It is now Thursday, the bug bites all over by body have not ceased being itchy.I did tell the receptionist about the bugs and was told to call the manager after 10 am as that is when he/she shows up. That is the last time I stay there. The low price is not worth risking my health.
1.0
Bad service with the girl in thefront desk. The carpet very dirty in halls of floors and in the room. NO WATER for take a shower.
8.0
It was way better then expected, the rooms were nice and clean. Overall good environment
2.0
It’s an old building and there’s a lot of cockroaches, literally I killed like 20 in 1 night
10.0
Parking
1.0
The worst hotel i have been, is not as pictures, it was dirty, the elevator did mot work so we had to go to the street to use the staira to the 9th floor and the worst, another couple said they left due to roach
2.0
More cockroaches in this "3.5" star hotel in the US than in 2 stars hotels in the developing world. No hot water. Carpets super dirty both in room and in the building as a whole.
2.0
All the hotel was infested with coackroaches, when we are received the rooms fond cockroaches in beds , bathroom and sofas , when I irrived to the reception to mentioned about it , it was with insects too..!!! Let me know an email to send the pictures and the evidence
1.0
Horrible
2.0
No hot water
2.0
I cancelled because they haven’t had hot water in a week and it still wasn’t fixed but they were willing to let me stay if I wanted to as is and full price. The place is old, dated and smells dirty too.
2.0
Water issues
1.0
This was by far the worse experience I've ever had at a hotel. I also think I should have my money back because not only did this hotel have NO hot water , they also had to open the door for your room every time because the room keys don't work. So I would have to wait each time for about 10mins to get to my room. Then at 7am on my check out day they start doing construction on the room next door and it was extremely loud. No respect for the clients that are staying at the hotel. Then I couldn't complain because the phone wouldn't work to call front desk. Hotel Ava in Laredo Texas is the worse place you could ever stay at
2.0
Water pressure in the shower could have been better.
1.0
Hotel is old and needs a lot work. Some floors are being remodeled. Key system was broken when I was there. So, no keys. You have to have the staff let you into your room everytime you want to leave.
2.0
Worse place ever as soon as we walked in you saw cockroaches, when we told the employees they wanted to give us cockroache spray, water pressure was bad, customer service was bad rude and had no idea what he was doing leaving everyone in front for a while. Elevator problems also doors on 6 and 7 kept opening you could see just dark and furniture. Never again will I book this nasty place again.
3.0
Everything was great but the stains in the carpet
10.0
Good
3.0
It works for its purpose
8.0
My husband and I stay there everytime we're in Laredo. We actually love the hotel, but it definitely needs some work. The past few months they didn't have keys that worked and only one elevator worked. And it's not entirely dirty, it just seems that way because there's so many things broken. The staff does a great job cleaning.
1.0
dunker running amock be """careful""
wall paper falling
1.0
As soon as we walked off the elevator, it smelled like smoke, on a smokeless floor. As aoon as we opened the room door, there was roaches. Very small ones and about 1/2 inch size too. The roaches were in the bathroom, on the table in the room and even got one on our bed. The shower had grooves to hold shampoo and soap but they had accumulated dirt on the top inside corners. The first 2 floors were under construction so not available for use. Was not informed of this even tho I asked for a ground floor. The carpet at the room entrance was very dirty. I do not intend to stay here ever again. Not a good experience overall.
10.0
Very noise A/C, bathroom extractor not working
3.0
Loved the view but the hotel needs upgrades elevator smelled funky,room smells old good bedding very comfortable
4.0
Building is Old and need lots of updating. I use to visit this hotel back in the day. It was nice but now, its bad.
2.0
Very old, dirty
1.0
The hotel is dirty, many of the floors were closed and had old damaged furniture in the hallways. There were pigeons on the fifth floor and pigeons dropping all over the floor. The elevator stopped working and was not fixed before we checked out. We were assigned a room on the eleventh or twelfth floors, one person in our party has difficulty walking and the fire department had to be called in to transport the person down the stairs tied to a wheelchair. Avoid this hotel at all cost, our stay was very unpleasant, a real nightmare.
3.0
We stayed in Hotel Ava in January 2023 and it was great but this visit in November 2023 we noticed the hallway smelled very bad and our room had a number of roaches and everything felt very damp. We put our dinner leftovers in the fridge to eat in the morning but were unable the eat them because small roaches were apparently in the fridge too and infested our food. I was so disappointed because we had such a nice stay in the past.
5.0
Only the carpet it’s little dirty
1.0
The elevator was out, key card did not work, amd only served coffee for breakfast still had the nerve to charge a deposit which I declined
1.0
The staff are so nice and welcoming i felt unsafe the building is old and not very kept up to date on things
2.0
One night stay before crossing into Mexico
5.0
Great customer service!
3.0
Ok
FAQs
How much does this hotel cost compared to others in Laredo?
The average price for a rental in Laredo is $151 per night. This rental is $83 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Ava. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Ava pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Ava?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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