Holiday Inn Manila Galleria, an IHG Hotel
About this hotel
Located in Pasig, this charming hotel for $96 per night is a fantastic option for your next break. Central Pasig hotel connected to the convention center, walk to Robinsons Galleria Mall A restaurant, a fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Holiday Inn Manila Galleria, an IHG Hotel offers 285 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages. Recreational amenities at the hotel include a fitness center and a children's pool.
Amenities
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym / Fitness Center
Map of Pasig
Reviews
4.0/5.0
Good(869 Reviews)
4.0
I loved that they have a state of the art Anytime fitness franchise at this location, as well as its connected to the Robertson Gallery mall on the 4th floor,. customer service was wonderful and staff was always happy to assist. We only stayed here one day as we were visiting Palawan for island hopping
5.0
Spacious room, homey feel, up to date interiors.. I noticed though that there’s no bathrobe available in the room. But overall a restful stay. I also tried the in-room massage service, definitely recommended!
3.0
Staying in Holiday Inn is very cost and time efficient for us since everything you need is accessible.
1.0
Despite their admitted previous knowledge, I was not informed upon check in that there was no working television in the room.
2.0
Front office never responds to calls and when asked in person gives you vague excuses. My request for a late check out by an hour was denied.
In addition the staff at the reception had smug attitude with fake smile. Exactly the opposite of what good service should be.
I wouldn’t like to stay in this property again; definitely not with this kind of staff.
2.0
I checked in late on 1 February after a long journey from the UK. Before finally retiring, I turned the television on, only to find out there were no Channels availble to view. Thinking that it was a brief, temporary issue, I ignored it and went to sleep to prepare for what would be a busy day. I returned to the hotel later the next day only to find out TV service was still unavailable. I called reception and learnt that the person, Alexis, who had checked me in the previous night knew all along that there was a problem but did not inform me. I thought that was deceitful and an attempt to avoid complaints and the responsibility of offering an alternative to guests. I spoke to the Duty Manager as well, Kat Bernal who said to me that they merely wait for guests to report the problem to them! She had no response to the statement of the Reception Clerk that they were aware of the issue and yet proceeded to put me in a room where that amenity was not available.
3.0
Good to stay. Close to big mall. Great room and facilities.
3.0
Great location, meets expectations, no concerns.
2.0
One night stay only ...
10.0
It’s so close to greenhills and the ortigas center and mega mall
8.0
The whole staff, from Housekeeping, F&B and Front Office was well trained and very attentive.
The breakfast buffet was wonderful.
Only one thing: better quality toilet paper.
It’s nice that the mall is attached to the hotel. Only problem is the NOISE in the mall.
10.0
Excellent
10.0
The staff were amazing. It was close to all amenities as well as my business requirements.
8.0
easy accessible to a lot of things, like..
- Starbucks
- Theaters
- Dining
- money exchange
- supermarket
3.0
good
5.0
Very good service. Welcoming and warm staff.
5.0
Staff are very helpful
3.0
Staff were very helpful. However, some appliances like the TV were not working, a minor problem. Overall, my experience was great!
5.0
Love the friendliness and always willing to help attitude if the staff.
Looking forward to stay again.
5.0
Staff were always friendly & accommodating. Hotel was conveniently attached to a shopping mall.
Breakfast buffet was delicious and offered many options each morning. We also loved the playroom on this level for our toddler 😊
4.0
Great hotel!
2.0
Great place to stay in Manila. Hotel staff at all levels were outstanding and so helpful.
Only issue is that air con never got below 21.5C in the room whereas I prefer it to be 20 or 19. However it did not spoil the stay.
The great advantage is having the hotel internally connected to the Galleria Shopping Mall! I would stay here again.
4.0
Good
5.0
Staff was friendly and professionals .rooms is roomy great and clean
3.0
Well located
5.0
Dry convenient. Mall attached was secure with guards at every entry. Money exchange and atms aplenty. Bar/qick eats available. Also 30 restaurants in the Mall
3.0
5 star service from all the staff (reception, concierge, housekeeping etc). Spacious and comfortable room.
2.0
Professional and friendly staff; conveniently attached to a huge mall with dining and shopping options.
3.0
Awesome!!!
5.0
Great staff at this hotel. Very friendly and welcoming. Great hospitality. Amazing breakfast buffet. Only criticism would be that the pillows were flat, not fluffy.
4.0
Didnt like the paint smell in the hallway all the way to our room☹️
5.0
Great Experience!
5.0
I love it because it’s convenient to restaurants and shopping.
My room is clean and the attendant whose name is Japheth was attentive and accommodating and friendly!
The only think I that bothers me every time I come out from the elevator on 4th floor where the breakfast dining is the smell, smell like musky on old furniture I can’t figure it out but other than that all the staff were excellent. I would love to stay there again!
1.0
We booked this hotel for a one-night stopover in Manila during a stressful relocation. I paid a lot of extra money ($250) to get a two-bedroom suite for the family, in order to smooth our difficult trip. The nice woman at the front desk said "Just call us if you need anything!" She also promised to send up a scale because we had some suitcases that needed weighing. That was the end of the good service.
The phones didn't work (the button marked "Front Desk did nothing, dialed "0" but no one picked up), so I couldn't call. Tried to visit the front desk but they were mobbed. Furniture in the suite was broken-down yard sale (no bedside table?). The food was late and strange. They brought a beer but no opener. Every part of the room was old and ugly. The carpet smelled. The scale they brought was ancient and broken. I told the bellman the phones didn't work and he said "Just dial 3 for the bell desk." Tried that, it rang and rang. No one picked up. Tried "0" again but no one answered.
When we checked out at 8am, the front desk was mobbed and there was one guy running the whole thing. When we called the hotel to help us with an airport transfer before we arrived, they transferred us 3 times, then finally to a guy who said they had nothing.
This hotel is old, understaffed, and desperately in need of a renovation. The fact that IHG allows this place to function (and charges top dollar) is criminal. I will never stay here, at any Holiday Inn, or any IHG property ever again.
5.0
Breakfast is awesome! Staff are great.
5.0
From the moment I stepped into the hotel, I was met with the genuine warmth and professionalism of the front desk staff. Their attentiveness, combined with the exceptional service from housekeeping and the restaurant teams, made my stay memorable. A special thank you for the unexpected room upgrade; the space was not only generous in size but also maintained to pristine cleanliness.
Beyond the comforts of the hotel itself, its strategic location was a highlight. With a major mall connected to the hotel and easy access to transport services, navigating the city was incredibly effortless.
4.0
everyone is nice and friendly. the hotel itself is a bit old, but still clean and comfortable.
3.0
Easy check in and check out process. Comfortable rooms. Ample parking. Secure access to the shopping mall.
5.0
It’s very accommodating, accessible in all areas, friendly and kind hotel staffs.
3.0
I like that the property is near the shopping mall. I don’t like the room because it smells old and the carpet is dirty.
FAQs
How much does this hotel cost compared to others in Pasig?
The average price for a rental in Pasig is $73 per night. This rental is $23 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Manila Galleria, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Manila Galleria, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Manila Galleria, an IHG Hotel?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and tv.
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