La Quinta Inn & Suites by Wyndham Pontoon Beach
About this hotel
Hotel in Granite City with free breakfast and fitness center Along with an indoor pool, this smoke-free hotel has a fitness center and a business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, a 24-hour front desk, and express check-out. Housekeeping is available on request. La Quinta Inn & Suites by Wyndham Pontoon Beach offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Granite City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily. Recreational amenities at the hotel include an indoor pool and a fitness center. Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen / Kitchenette
Internet / Wifi
Parking
TV
Gym / Fitness Center
Map of Pontoon Beach, IL
Hotel in Pontoon Beach, IL
Reasons to book
Great for pets
Includes essentialsPool, Pets allowed, Kitchen / Kitchenette and more
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Reviews
3.8/5.0
Good(319 Reviews)
5.0
Very clean and nice room, wonderful location.
5.0
Customer service was wonderful. We walked in very nice and clean.
5.0
Check in gave us the first impression it may be a bad experience. The front desk clerk was rude for no reason, assuming, and unfriendly. She was sitting on her phone at a table when arrived about 7pm so she was possibly interrupted by our arrival and could be the reason behind her less than friendly demeanor. She asked if we had pets I said no, not unless you count our wild animals, pointing to our 3 kids. Her tone was nasty, she said, “that’s fine if you want pay an extra fee.” I said it was obviously a joke, she just stared at me. We had 7 travelers with 2 rooms. She commented with wide eyes, “you’re all staying in ONE room?” No, ma’am if you not assume and let us finish here, we have another room to check in. Just not a great first impression for the front of the house. However, the rest of the stay was fine. The bed and pillows were super comfy. The room was clean. The pool was out of towels which was a bit of an inconvenience. Overall it was a good stay.
4.0
Beds were super comfy, pullout bed was uncomfortable and not checked by housekeeping as we found a toothbrush once opening the bed up.
Breakfast was not good, food was cold and completely uncovered the entire time of out, coffee was disgusting.
Besides the breakfast everything was great. No issues with noise or anythkng of that nature and everything was clean and tidy. If you stay here just anticipate getting Breakfast somewhere else.
2.0
Breakfast was horrible, food not cooked all the way. Friendly staff and good location to St.Louis. There is very restaurants at this exit for a good meal.
1.0
I had taken out the extra insurance in case an illness happened, and we had to leave early. We were still charged for Saturday even though my sister was in so much pain that we had to leave.
6.0
Breakfast was terrible. The waffle maker couldn’t be turned on with out browning a fuse!!
5.0
The hotel was clean, breakfast was good. Staff was nice. Helped promptly with our TV. Close to express way.
5.0
Covenient location, friendly staff, clean facility, fair price.
3.0
It was a very average hotel. Needs some upkeep. The comforter was noticeably dirty.
2.0
Staff was really nice and welcoming. The bath tub was not the cleanest, there was hair in it from the last visitor i am assuming. The only other complaint i have, is not the business' fault but it smelled like someone was smoking Marijuana in the hallway. I had small kids and this hotel is supposed to be smoke free.
2.0
Booked this room based on reviews of cleanliness, but they must have been speaking of another hotel. The dresser and side tables had dried up stuff on them, the blankets on one bed had a big, brown stain, towels were stained and the restroom was moldy with rust all over the drains and the tub. I don’t think the room had been used in a while because when we started using the bathroom sink, a sewage smell started coming out of the drain. The smell did resolve on its own and I just wiped everything down myself. The bed was very uncomfortable and was collapsing in one side, making it hard to sleep. I had to fold my pillow in half it was so flat. While all of this was frustrating, it did not compare to the attitude I received when asking for an extra pillow from the front desk for the 2nd night of our stay. I was asked to clarify my request, was told I already had 3 on the bed and that they don’t have extra pillows. I informed her I knew what I had, but the pillows were horrible. She came back and informed me she could only find one. I would not recommend staying, go to any of the other 4 hotels on the same road.
3.0
The staff I encountered were friendly and very helpful. However, there were dirty towels in the restroom, the remote to the tv did not work and i soptted a bedbug on one of the beds in the room.
1.0
They didnt say that they dont except cash app at all even if you book through expedia at all ..and the front desk person was hell rude when i was trying to explain that they should put that on thier website cause the other hotels that are the same took our cash app in Utah and California with no problems at all but when i tryed to do it there they simply turned us down and told us that we has to call you guys to get our money back since we couldnt stay there..so yeah i wouldn't want to stay here at all if they was like that ..
5.0
Very nice staff clean hotel and very quiet. We we also felt very safe being right across from police station as well!
4.0
This is the 3rd La Quntia weve stayed in and this was by far the nicest. Beds were comfy. Quiet. Pool was feeezing but there. Breakfest was good!
3.0
The pros :
Convenient bed & pillows. Clean
Price is good.
The Cons:
Noisy. Loud banging of doors in the morning.
No Ice in the ice maker at our floor.
The operator needs to improve her service.
Breakfast offered till 9am only. They should extend it to 10am as most hotels.
5.0
The staff was so nice. The property is next to the police so it felt really safe. There was lots of space to walk the dog.
4.0
Very quietly.
2.0
Very nice, clean room. Comfortable bed and easy access to and from hotel.
5.0
Amazing service!
5.0
Place was really nice
3.0
Good customer service
5.0
Good service, nice staff
3.0
Like: Comfortable bed, clean, quiet
Dislike: low water pressure in shower, hot day/evening room ventilation/air conditioning struggled, bathroom ventilation did not work
3.0
Staff is very friendly but there are very loud crickets in the hallway or in the vents. It was kind of crazy.
2.0
Check in was fine, staff was friendly. Our room “appeared” clean. A severe storm came through and knocked out power. After the room became warm, it smelled really bad. Also noted the carpet was nasty, very sticky. The chair at the desk was broken.
I was not offered any compensation for not having electricity, which could have been avoided if there were emergency generators.
We were unable to take showers and be presentable for a function we were attending.
Also, the housekeeping staff helped their selves to gourmet cookies my daughter bought, while we were in the process of taking belongings to the car at checkout time.
5.0
Only complaint was there was no shower curtain in our room.
3.0
I have stayed at this property before about 7 years ago and it was great. Now it looks really rundown, there was trash in my room on the dresser 1 sprite bottle, 3 smarties and what looked to be wet lint clumps. The bathroom had sever water damage in the ceiling, no light in the ceiling fan and the bathtub drain stopper didn’t work. Other than this things it was ok.
5.0
Great stay very friendly and clean
5.0
Large rooms with extra fold out bed. Awesome!
1.0
Just ok. No room service for new towels or clean up. Shower very very low water pressure almost none snd tub won’t drain. Until the thermostat was set to 68 degrees the room had a weird smell.
1.0
The hotel was overall pretty clean, there was staining on some of the linens and carpets around the hotel were stained. The building is older and needs some repairs. The bathroom had rust spots in the tub. There were missing light bulbs in the room and the TV was not working. Missing hardware on some of the drawers. The staff was great, but I don't think I would choose this hotel for my next stay.
3.0
The property was not as advertised. Not dirty but unkept. We stayed for 3 days and housekeeping never visited our room and we had to request room supplies such ad toilet paper at the front desk. I would not stay there again.
1.0
2nd floor smelt like an ashtray right when the elevator opened. if it wasn’t 11:00 pm when we arrived due to traffic issues I would have packed up and left.
5.0
It was very clean and staff were nice
4.0
The property and the staff were great. The only problem was the bathroom sink need to be replaced, it had cracks snd leaked because of them.
4.0
Good Service
3.0
We had a great time . Breakfast is great ! The pool was open and it was nice :) the hotel staff was very helpful and allowed us to check in early for a small fee .
3.0
Another pleasant experience. The hotel host was professional and accommodating. She informed me of the hotel amenities, asked if I needed anything and was professional. My room was spotless and comfortable. Customer service is a big deal in my opinion. And it was definitely represented at La Quinta. Thank you very much!
FAQs
How much does this hotel cost compared to others in Pontoon Beach?
The average price for a rental in Pontoon Beach is $123 per night. This rental is $7 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at La Quinta Inn & Suites by Wyndham Pontoon Beach. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at La Quinta Inn & Suites by Wyndham Pontoon Beach. Enjoy the water!
Is La Quinta Inn & Suites by Wyndham Pontoon Beach pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at La Quinta Inn & Suites by Wyndham Pontoon Beach?
We found 8 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen / kitchenette, and internet / wifi.
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