It was a great time also our engagement almost got spilt due to the older lady at the front desk when we checked in. Lucky my parents wasn’t listening to what she said… Overall we loved thala and will be back. Thanks for the great experience!

The property was beautiful and well maintained. Our room was super comfortable, quiet, private, fabulous. We enjoyed exploring the main pool, which was very nice. Unfortunately, we did have several complaints. The first is that while the staff was polite, they weren't friendly. Additionally, the bar staff was more than willing to bring our first set of drinks to us in the pool, but they never came back to see if we wanted more. Also, when we were sitting in the lounge area, they again never came to see if we wanted another drink, instead, we had to walk up to the bar to get refills. The food options were lacking (though we knew that going into it). The breakfast buffet was great, but dinner options were very limited. The biggest complaint, however, was that there is no beverage/snack service on the beach. They do have a facility there, but apparently its only for "special occasions." Not sure if they realize all of the money they're missing out on by not having service on the beach. Overall, Thala was what we were looking for, but I'd say they are more of a 3-star resort rather than a 5-star. If they want to be a 5-star resort, they need to up their commitment to service.

Amazing place to stay at. Friendly staff and very accommodating

One of the best hotels I have ever stayed (definitely in my top 3)! I absolutely adored my stay at Thala Beach. Everything looks absolutely beautiful and I loved to be surrounded by nature. I just could not get enough of the magical view from the restaurant especially at sunset while having dinner... so romantic. The food was really good and so were the cocktails. The staff is absolutely fantastic, always smiling and so professional and helpful, a delight, I felt really welcome! This hotel is so special, loved everything about it, the decoration (colonial style), the atmosphere, the wildlife, the pool, the walks, the trails, the private beach. It is the perfect place to stay to disconnect (no wifi in the bungalows) and reset and you can do so much on site and when you feel like exploring, it is perfectly located, only 15 minutes drive from Port Douglas. They have also a nice gifts shop where you can also buy some products such as sun lotion, mosquito spray, toothpaste, snacks etc... I will definitely come back as this is such a unique place.

Very special property - very private, serene and remote with easy access via shuttle to Port Douglas should you desire a bit more action. Recommend going in the hotter months as the property is shaded by lush foliage offering the opportunity to remain outdoors whilst the temperatures are high.

Very special property - very private, serene and remote with easy access via shuttle to Port Douglas should you desire a bit more action. Recommend going in the hotter months as the property is shaded by lush foliage offering the opportunity to remain outdoors whilst the temperatures are high.

It was sparkling clean and quiet. We enjoyed exploring the two beautiful beaches. Having breakfast with that spectacular view was wonderful. I would like to see bathroom products that were made in Australia and in refillable dispenses rather than products made in China in throwaway plastic.

Amazing - service was impeccable

Good base to explore Port Douglas and further north. Cottages spread around sprawling and hilly property; which means walking to reception and restaurant can be tricky. Very friendly buggy service available.

Amazing and unique stay at the property. Love the walks at the private access beach , amazing view . Dinner was delicious with great view .

Highly recommended. This is a true eco-resort with wonderful aspect, layout and views. You are literally surrounded by natural beauty. The individual bungalows are amazing - we had a Coral Sea Room which had a spectacular view from the balcony. Staff were very friendly and service oriented and the beach picnic was a highlight.

A beautiful place for a romantic retreat. The bungalow was roomy with beautiful views. The staff were lovely and very helpful throughout the stay. Will definitely be returning soon.

The staff were what made this trip stand out. Especially Sophia at reception Could recommend enough

The staff were what made this trip stand out. Especially Sophia at reception Could recommend enough

We loved our stay, the staff were all so amazing!

Stunning views of the ocean and beautiful wildlife.

Stunning views of the ocean and beautiful wildlife.

A resort but nestled in a natural environment

A resort but nestled in a natural environment

The beach and the buggy service was fantastic. Unfortunately the room, bathroom and toilets were old and grimy and not what a 5 star hotel should be. The landscape and location were lovely. A refurbishment is well overdue. This is highlighted by the roof in the reception caving in during our stay.

Overall this was a really lovely place. The staff were very busy probably due to the limited access to Australia. Although very expensive (which we knew) the food was very nice; breakfast should be included in the price. The different activities that the hotel provided were enjoyable.

If you want an experience staying in a timber hut surrounded by bush it is good but I think it is overpriced. The restaurant is very good

Some issues in room, fan wasn’t working in bathroom, hole in the wall in the bathroom, missing item in minibar (was rectified after spoken to reception). The bed could be better, not too comfortable. Spa wasn’t working. A beautiful place but a bit let down by the lack of maintenance.

Excellent hotel for a getaway. Eco nature reserve if you want to get in touch with nature. Comfortable accommodation. Good staff. Delicious food .

A true eco resort with lots of wildlife around which was delightful.

I loved everything about this place!! People are genuinely lovely and very helpful, food was great, my room was very clean and beautiful, facilities were great (shame I didn't have time to use the pools). The private beach is really stunning too. 2 nights were not enough. I would definitely stay again the next time in in Cairns.

This property is exceptional! The open air lobby gives you a great vibe from the start. The view from the restaurant is stunning. Love the natural pool with rocks and waterfalls.But the best is the private beach. Breathtaking!

This place is full of nature and Wild animals, I was bitten by a sneak getting Of of the pool so I had obe of the worst times of my vacation.

Self contained chalet with balcony nestled in natural setting. Absolutely perfect!

Thala Beach is a fantastic place. The perfect location. Staff are so helpful. We enjoyed it all so much. Excellent.

This property is an eco-friendly environment. I couldn’t get a to go cup for my coffee. They are truly working towards saving the planet.

Beautiful property, great staff and gorgeous location! Great as a base to explore the beautiful local region or as a place just to escape the world...