Good!

A few days away to visit family. Hotel was a great location and great value for money, excellent service and clean. Staff were really friendly and helpful.

Easy check in and check out. Room comfort and amenities.

First night of stay they had no food available and second night they had no pizza dough

Great value for money. Clean, comfortable and perfect location for Glasgow and Edinburgh. Friendly staff. Great breakfast.

Beyond exceptional staff in all areas of service !! Superb management

All good. Standard holiday inn.

Easy location to find, and good hotel.

Very pleased with the hotel and breakfast particularly for the value forr money. Great location for visiting Glasgow especially if you have a car.

Clean functional rooms, good space and fairly quiet. However there is no air conditioning, which may be my fault for not checking, but also just bad timing as it happened to be one of the hottest days of the year. Breakfast is great

For me excellent location on the edge of the motorway and a 10 minute walk to the country park to blow off some steam and take in the huge lake views. Bit of a tight squeeze in the room, myself and 2 kids (one in wheelchair) although no bother for one nights stay. Ate in the bar area at night food was yummy (although was only pizza) staff were lovely. Breakfast wasn’t the best I’d had, packed into small area so tricky with wheels, due to so many people (believe a couple bus trips had landed) Overall nice little stopover enroute further north x

Nice location , good service and comfortable rooms

The check in was alright, the room is very warm and I had to open the window so we could get a bit of air into the room as there is no air condition in the room. There were stain marks on the duvet cover, the rug was dirty, the compartment where the hair dryer, iron and ironing board were kept is very dusty I believe it hasn’t been cleaned for days.The toilet and shower is fairly clean. Front desk staff and all the kitchen teams are very welcoming and helpful, however the manager, housekeepers team are not so friendly, I did say hello couple of times to 2 different housekeeper before they could respond back ( on a different days ) in general my stay is not really that bad.

Nice hotel, good breakfast. We stayed as a family. Very small room. Unfortunately with the pull out couch pulled out the individuals in the bed could not walk to the bathroom during the night they had to climb over the bed to get to the toilet. It was very difficult. Would not stay again purely for this reason

Room VERY small, dangerous when the sofa bed was down, bed was broken!!! and uncomfortable. Staff pleasant and apologetic!

Staff

Booked a one night family stay here for two adults two children (boy, 13 and girl, 9) gave the information at time of booking but the room only had a double bed and sofa bed the children were to share which didnt go down well with the children. Sadly they dont have bigger family rooms. The room was a bit crammed with the sofa bed up. Sadly cleanliness was a big issue for me here. The room and bathroom was dusty and dirty. It looked like someone had left a footprint on one of the pillowcases and there were also other stains on the bedding. Headboard for the sofa bed was all stained and the carpet badly stained. Tea tray was dusty and sticky and so were the teaspoons. Hair and dust to be found all around. The kettle had milk stains down it. The menus in the room were dirty and so were the lightswitches and the curtains. The walls were all badly marked and patched. The bathroom was no better and had a huge clump of hair sitting on top of the shower drain. I didnt bother eating there so cant comment on the food. To be honest sleeping in the car would of been better. Very dissapointed and the room wasnt cheap. The staff were friendly and helpful however. The bins out the back of the hotel were overflowing and i watched squirells go back and forth from them! The reception area and stairwells were also dusty and dirty. The carpets in the corridors are badly stained too. Wouldnt recommend.

Loved our stay at holiday inn express. It was spotless and staff were all so nice and helpful. Had breakfast every morning and can't praise it enough. As smokers the only thing i could make a complaint about was there was no covered area for us and it was raining pretty heavy at times but heyho i understand not everyone would agree as most don't like to come out front door to people standing smoking. Overall had a brilliant stay and would definitely stay here again.

Friendly efficient staff. Room newly renovated

Pretty decent, clean. Breakfast was good. Room was bit conjugated for a family and shower had very low pressure. But far from Glasgow but otherwise good location.

Greeted by a very friendly gentleman at reception who made check in very easy.. Having stayed many times at this hotel we have never found a fault with the service we receive. I would unreservedly recommend this hotel.

STAFF VERY FRIENDLY AND NIGHT PORTER VERY HELPFUL

Nice stay. Clean room. Friendly and helpful staff. Quick access straight back on the motorway

Booked a room with a sofa bed, bed was placed in a very small room in such a way that when unfolded, it completely blocked access to the exit door or bathroom. Talked to the manager about moving to another room but his only suggestion was rent a second room. Not impressed with this guy.

Exactly what was needed.

Ok

Hands down one of the best experience I've had. It was a quick stopover for a long journey. Very friendly, helpful staff. The environment was decent, room very clean and spacious. Specific big shout out to the staff who looked after me there.

I thoroughly enjoyed my stay. For the price of the room I wasn’t expecting much but I was very impressed with the service and my room. Some conditions have stopped me marking my stay as excellent, the sealant around the window had black spots on it whidch ai can only guess is mold, probably from people using the shower etc and not opening a window.

Location is great and easy to find.

Great location

Quite happy with everything. Helpful/pleasant check-in, compact but functionable room, comfortable bed but noisy downstairs (guys playing pool). Good standard breakfast/good idea offering snacks rather than going across to the restaurant. Excellent position just off the M74, didn't hear any traffic noise.

The heating was not adequate for the room and we could not get warm and comfortable