Hotel is unkempt, there are many areas that need to be painted. Chairs in rooms and dining room are stained. Food was average. The only positive thing about this hotel was the staff, they belong in a higher quality hotel. I definitely would not recommend this hotel to anyone.

Its was a hilton in a previous life and is starting to show its age. Fan in my room was very noisy Their internet access policy is infuriating you need a new access code effective around midnight but cant get one until the front desk staff arrives between 6 and 7 am. Frequent issues witb the key cards staff is friendly and helpful when available

The hotel has two restaurants however there is only one open on the weekdays. A more varied menu would be nice.

This is a gem in the area. Very clean and the food is great. Unfortunately, I think I came at the wrong time. The staff were busy with preparations for a large event and did not have time to host the facilities. Overall, you can get to the hotel with Uber from a major city, going back you might need to find alternative transportation. Uber does not work in Salinas. The hotel has 3 nice pools, great facilities, a nice cafe, and the staff is helpful. Definitely book the ocean view patio suites if you can, it costs more, but worth it. The city view is not so good. Swimming in the ocean is great because the hotel walks out onto the ocean and you can sunbathe on the roof with lots of privacy.

The hotel is completely abandon, the pools (3 of them) has no filtration system as a result bugs are all over the pools is disgusting, the walls paint is coming off, the balcony rails they are glass in the rooms are super dirty. The bathroom borders looks moldy absolutely disgusting, the toilet seats are broken, the bar soap holder in the bathroom sink are rusty. The tables in the pool areas are rusty, you can see a big crack in one of the balconies in the building the one facing the pool in the 3rd floor. You call front desk no one answers. Wifi almost never work. For a $200.00 per night weekday and $245 per night on weekend this hotel is not worth it. Sorry I never give bad reviews but the place is a dumpster, I felt they took my money and did not offer NOTHING worth the money. Is a shame Hilton put their name on that place!

El servicio excelente… muchas gracias por la atención excelente todo … regreso la próxima al mismo hotel

No idea why we could not check in at noon. The hotel was NOT busy. 30 guests total in a huge hotel. The internet voucher she gave us only lasted a few hours. We were there for two days. I guess she wanted us to go to the bar to watch the World Cup. Service was really bad in there.

Nice, professional staff. Good location.

It was a good place to stay on short notice.

It was great breakfast was delicious Beautiful city and safe we walked late night and we enjoy music plaing violing

No one answered the phone

Pésima experiencia costo beneficio, el hotel está a punto de cerrar, piscina climatizada que no la climatizan porque no hay huéspedes, uno la pide y le ponen temperatura pero regresa a probar y ya está fría porque nadie se quedó. El gimnasio tiene las maquinas viejas, malas y oxidadas. Pésimas opciones de desayuno, muy muy poco variado y muy limitado por lo pocos huéspedes que se quedan, pagué $160 entre semana y $200 fin de semana, se obtiene lo mismo que los hoteles de $40 de la zona, mejor no ir. El internet nunca funciona, siempre me quejé y me indicaban que iban a solucionar y nunca funcionó. En sí, todo muy mal, el cobrar por algo que no vale lo que uno paga. La cama doble no es doble, es para una persona, mejor busquen otra opción.

It’s a very nice Hotel. You can tell that COVID was rough on the immediate area, businesses being shuttered, etc. It was apparent that the hotel is back in business and getting maintenance completed. The hotel bar looks like it could be the most popular on the street. The best part of the Hotel was the employees. From housekeeping to the front desk, all wonderful, accommodating people. Cheers!

The room was too old, the a/c had a terrible sound, not worth the price.

The room was too old, the a/c had a terrible sound, not worth the price.

Very limited services. Too pricy for what you get. Not worthy.

There was noise from the old air conditioner and old refrigerator . The mattress was too soft I sank in it, breakfast was so so. The only thing I liked was was the neighborhood.

There was noise from the old air conditioner and old refrigerator . The mattress was too soft I sank in it, breakfast was so so.The only thing I liked was was the neighborhood.

Unfortunately at check in was not informed of any of the amenities had to call to find out where the pool and breakfast was. Breakfast staff were so welcoming and nice and would do a fantastic job at the desk as they were more hospitable.

I feel the hotel needs remodeling. Also TOO expensive for the style of hotel.

I feel the hotel needs remodeling.Also TOO expensive for the style of hotel.

Hotel colon is know as an all inclusive resort, even though it says drinks will be included from most bars that is not true, there is one bar by the pool and one that is across from the cafe but ir is only open on weekends. We stayed 3 nights, two of the three nights there was no main entery for dinner , so guess what....they looked at you and you got the famous answer " no se".....spoke with the manager and he apologized for the poor service , he offered us dinner off the menu, we went to dinner and there was no food at all in the buffet so ordering off the menu was the only option, he was very dishonest and unprofessional. That afternoon we were at the pool and there was no service the bar was not open and there was no music. Spoke with the management again they claimed there was not enough people at the hotel to staff the bar, but this was all inclusive, I said you were glad to take my money and promised service in return. No service no refund no food. The manager was English speaking he promised compensation for the poor service, we were supposed to meet at checkout......and guess what happened he was in a meeting.

It wad okay. Very expensive for the area, but not a lot there to choose from.

Needs updating!

Location was good by the malecón, restaurants, bars Good enough, not fancy, people are nice and friendly. Food average, drinks included only local alcohol. You have to pay for WiFi which is not right when you are a guess paying $230 for the night. We got sick one day not sure if it was something we eat at the hotel buffet style dinner or just a virus. Overall we had a good experience and fun time because I was with family and friends. I feel the Hotel is pricey for what is included.

Location was good by the malecón, restaurants, bars Good enough, not fancy, people are nice and friendly. Food average, drinks included only local alcohol. You have to pay for WiFi which is not right when you are a guess paying $230 for the night. We got sick one day not sure if it was something we eat at the hotel buffet style dinner or just a virus. Overall we had a good experience and fun time because I was with family and friends. I feel the Hotel is pricey for what is included.

I payed more than 300$ for a night. Wifi is not incluyed. They pretend to charge $8 Daily its an abuse

Excellent staff and welcoming atmosphere. Food variety was great as well.

The front desk appeared disorganized. If you only speak English and very little Spanish you will struggle. They did not try to accommodate requests for room changes, even with offers to pay for upgraded rooms. There is a new tower that may be less run down than the original.

The place needs an updated, things are a bit old and rusty. Food is okay but not great, and service is alright as well. They do not include WiFi.

The place needs an updated, things are a bit old and rusty. Food is okay but not great, and service is alright as well. They do not include WiFi.

Close to beach but paid extra for sea view and was given 5th floor so it was difficult to see the ocean. Not worth upgrading for any “view”. At check in I asked for a higher floor but was told there were none available. It was low season on a Tuesday, and this didn’t make sense. Later I was told by the doorman that the upper floors are residences. I was grateful for the explanation that neither the front desk nor the manager would give us. Also paid extra $15 for WiFi access per day. Food was not up to our expectations. I’m from Ecuador and love Ecuadorian food but it was not what I would expect from a nicer hotel. We ended up eating at local restaurants which were great. Do not waste your money on this hotel.