Hilton Garden Inn Chesapeake\/Greenbrier
About this hotel
Comfortable hotel near Greenbrier Mall A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Hilton Garden Inn Chesapeake/Greenbrier offers 92 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Recreational amenities at the hotel include a 24-hour fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Map of Chesapeake, VA
Hotel in Chesapeake, VA
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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Reviews
3.8/5.0
Good(570 Reviews)
5.0
My stay was nice and peaceful. Clean roomy rooms and the staff was polite and friendly.
3.0
While it wasn’t a terrible stay I won’t book with them again. The hotel is very outdated. I booked with them because it says they have an indoor pool and hot tub but they were under reconstruction. Breakfast was supposed to be included but it was an additional fee and the system they used for how to sit/order/retrieve food was confusing for everyone in the dining area. The shower ran cold before I was done with a 10 minute shower. The staff were friendly and the bed was comfy.
10.0
Safe and quiet
10.0
The property was under construction but the property was being managed properly.
2.0
The linen was dingy, the room was not clean thoroughly . Carpet dirty and outdated. The fridge had stains in it.. Doors and walls had dirty stains. I left I couldn’t sleep there at all!!
4.0
Complicated. Initial room was filthy
5.0
Liked the location, the friendliness, and the over all convenience and closeness to anything I could possibly need, and MORE!!!!!
5.0
Everything was great
3.0
Have stayed at the Garden Inn several times over the years. I would absolutely return as business and family needs dictate. I love the staff and amenities. Reasonably priced, very clean, centrally located.
Slightly concerned about lobby roof leakage which produced possible slip/fall conditions. That said, the wet areas were clearly designated with warning signs and major efforts were made to mitigate
inconveniences .
Highly recommended!!!
4.0
Clean and quiet. Near Virginia Beach
5.0
Highly recommend!
5.0
Rooms very clean! Hotel staff vey friendly! Over all bet place to stay!! Will stay there again!!
Kids were disappointed that the pool was not open.
3.0
It was at a god location
2.0
Hotel was outdated. Showers had missing tile, mildew on shower curtains and rust stains on tub. Room only had 2 towels. We asked for extra towels and were told they did not have any more. Would not recommend.
2.0
Staff was very good ! Very Disappointed Pool closed, bar closed Sunday & Monday, Restaurant closed Sunday & Monday, None of this was posted on the website. No tissues in my room until I asked for them. Shade broken very run down facility. I booked through Expedia and They would not my Hilton Honors membership. I chose Hilton but the next time I may think twice. The best experience was with the Bartender Sandra. She was very friendly and accommodating she also helped with local information. I am especially disappointed with the Hilton Honors situation, I f I stay at a Hilton Facility I should be able to get the points. Room 323 call me for details if you like.
4.0
The staff was personable and friendly. I must admit that the facility felt old and dated. The chair had a slip cover. The lamp bases were rusted. It showed it's age. It served my needs but for the price, I'd rather stay somewhere newer that feels cleaner.
3.0
Great property with the ease of access to everything the area has to offer.
3.0
Nice visit to Chesapeake, staff was very nice, professional and helpful.
1.0
Property is badly in need of renovation! NO way a Hilton hotel should be this bad! The couch in my room was full of stains! The carpet smelled of urine! Very misleading when you walk into the lobby which is very nice. The staff was somewhat helpful. I was baffled that there were no blankets available for the pullout couch! The outside dumpster was wide open and you could see the trash area. I would NOT stay again!
3.0
Great stay, quiet location. My second stay, will stay again!
4.0
Nice stay
3.0
It has been the most consistent of stay for my travel to the area.
3.0
Nice place. However, the room felt damp from the humidity. Because of the dampness it caused the carpet to smell. Reasonable place to stay for travel times to JEBLC and Norfolk NS. Also very reasonable pet fees.
3.0
Stayed there before and was very clean. Didn’t know they had pool shut down till we checked in. After a long drive looked forward to that. Said they notified Expedia about it. There was water in the pool. Rates were up but you got less.
2.0
Arrived the hotel from out of state around 1:30pm on Sunday, August 14, 2022. The lady at the front desk was very unfriendly, did not even acknowledge us by at least making eye contact. Her body language was perceived as if she did not want us as guests in her hotel. The toilet did not function well, due to very low water pressure, whenever the toilet was flushed.
1.0
everything was closed nothing was open pool or hot tub. waste of money
1.0
We arrived at 3pm for check-in, but our room was not ready until 3:45. Once we finally got into the room, none of the lights were working, the AC was not properly cooling our floor or room, and our bedding had stains on them. When we tried contacting the front desk for assistance, we were told that only one attendant was available and no manager was on-site. After checking out and contacting Hilton customer service, we were told that we had been given a complimentary breakfast for the issues, but the hotel staff did not make us aware of that while we were there.
2.0
Hotel is outdated and bathrooms are old and should be replaced along with the carpeting. Humidity and temperature control were iffy. Beds comfortable. However, the lobby area is updated and the hotel is probably going to be updated in phases. The service and staff at the front desk, housekeeping, and maintenance were incredibly friendly and courteous - which made up for the less than stellar parts of the hotel.
4.0
Property was clean and our room was a good size. I mostly picked this hotel for the pool but the pool was closed when we checked in.
5.0
Very well maintained Supportive staff Exceptional professionalism
3.0
The bathroom didn’t appear to be clean—red spots on walls, tshower area was black between tiles, faucet head coming out of wall!! Floor had long hairs on—we don’t have long hair!! Water in sink and shower took a long time draining!!
5.0
Great location, friendly staff, great breakfast.
2.0
Sheets and room/bathroom was not very clean. Was not worth the amount paid
3.0
I didn’t like going to my room and finding it was occupied! Key worked. Was locked from the inside.
1.0
Service was great and the air conditioning was amazing. Those are the only good things I can say. The bed is incredibly uncomfortable. You have to use all pillows for one person because they completely deflate within minutes. Dirt and grime in all corners. Some food was left on the floor, so I'm not sure it was cleaned recently. The curtains dont close, so the blinds are all that blocks the outside light, which is incredibly bothersome when trying to sleep. The TV is tiny and the connection was bad. The screen and sound kept glitching. The room is just rundown. For the prices that are charged, I would expect a much nicer stay.
1.0
Rented for pool and it had been out of service. Threadbare furniture. Dirty tub. Toilet did not flush. Toilet paper in broken peep hole.
5.0
Staff was very friendly. Did not have airport shuttle as advertised
2.0
I loved the service. I was disappointed at the fact of me getting a king room with a whirlpool and discovering after I paid that it wasn't available. That they were being transformed into a regular king room. They offered a free breakfast but I don't normally eat breakfast. I was very disappointed. I would've tried elsewhere if I knew that before booking the room.
2.0
I loved the service. I was disappointed at the fact of me getting a king room with a whirlpool and discovering after I paid that it wasn't available. That they were being transformed into a regular king room. They offered a free breakfast but I don't normally eat breakfast. I was very disappointed. I would've tried elsewhere if I knew that before booking the room.
2.5
had a great time
FAQs
How much does this hotel cost compared to others in Chesapeake?
The average price for a rental in Chesapeake is $182 per night. This rental is $59 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hilton Garden Inn Chesapeake\/Greenbrier. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hilton Garden Inn Chesapeake\/Greenbrier pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hilton Garden Inn Chesapeake\/Greenbrier?
We found 7 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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