Hampton Inn & Suites Chesapeake-Square Mall
About this hotel
Hotel in Chesapeake with free breakfast and 24-hour fitness center Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite. Housekeeping is available on request. Hampton Inn & Suites Chesapeake-Square Mall offers 86 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Chesapeake hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request. Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Map of Chesapeake, VA
Hotel in Chesapeake, VA
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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Reviews
4.1/5.0
Excellent(892 Reviews)
3.0
Room was very dated and not super clean. Great price, but not for what we paid for.
1.0
The first room we were given smelled so bad like dirty feet and some of the lamps didn’t work. We requested a different room. This one was a little better, but the outlets near the bed didn’t work, the bathroom threshold strip was loose so we kept tripping on it. Even though the hotel was smoke free, we could smell cigarette smoke from outside!
This hotel had a high score rating, which we hoped for but this was not so!!!
4.0
The room was nice and big, very clean. The shower head had a leak at where it came out of the wall. They allowed dogs but only up to 75lbs and no more than 2. There’s a $75 deposit per dog. Also there’s a $50 security deposit but you get that back after checkout and they’ve ensured there are no damages to the room.
The pool looks really beautiful but is no available for use beyond gazing upon through the door. I don’t know how long this has been unavailable but they took away the keycard pad and replaced it with a blank wall plate. That was very disappointing to the kids.
The breakfast was very good and they had a nice variety of food and drinks available.
1.0
We arrived very late, and walked into a freezer in the first room with no way to get it to turn off. Now past midnight, in the second supposedly clean room, our feet stuck to the dirty carpet with obvious food crumbs all over, spilling also into the bathroom. This included a large goldfish cracker sitting prominently on a shelf. The bathroom had mold in the shower and missing grout, plus a toilet that wouldn’t flush. Obvious wear all over both rooms, and I even felt crumbs on the sheets. Also only one day had maid service out of 3 which still didn’t address most items. No maid service at all in 4 days for our 2nd room. They told me this was standard unless requested. The food at the breakfast was barely warm, with fruit well past its use by date. With the one exception of Pamela, and with no provocation from us, the staff was rude and unwilling to help. No promised reduction in charges, and we never received a requested call back from manager. Taken together this is unacceptable at a $200/night “4.5 star” hotel.
4.0
The pool was not opened I stayed there before and the pool was not open as advertised that was disappointing for my family. I stayed at this same hotel before and the pool was not open so I would like to know the time the pool has been inoperable
5.0
Best kept secret in Chesapeake
10.0
Very big room
10.0
This is like other Hampton Inn properties; however, the outstanding features at this one were the reception desk staff and lady in the breakfast lounge. Absolutely fantastic! They greatly added added value to my stay.
2.0
Past this one for your own sanity. Housekeeping did not clean the room at all so I did not have clean towels. I called the front desk for some towels and they never brought to my room so I was not able to take a shower.
10.0
Loved my stay great breakfast.
10.0
Debra (the breakfast food “attendant “) did a splendid job, the food was delicious, the presentation was inviting & the selection was delightful! The hotel is so clean, the staff are so professional & the beds are so comfortable!
2.0
Very spacious room and awesome breakfast. The staff was very friendly and took care of the few request we made. However the bathroom was very small and cramped. There was no room to change clothes after you get out the shower and there was no ventilation. The sink was located outside the bath area which I felt could have served us better being in the same room as the shower. Overall it was an okay stay.
4.0
Customer service was great. Property condition okay
3.0
I rated overall three start because they have limited choices for breakfast specifically for Vegetarian.
5.0
Overall best hotel I have stayed at in this area.
3.0
The bathroom sick had no water. Had to turn on the tub to get a decent amount of water. Light switch didn’t work.
3.0
My stay was nothing short of amazing. I am going to make this my hotel of choice while staying in this area. I am grateful and thankful to the staff as Terrell was very patient and kind
2.0
Manager to the property was super helpful. The hotel though was in disrepair had the king suite with no pictures on walls, no doors on closet no drain plug in tub—-all the repairs to room were done without skill. Overall the worst Hampton Inn I’ve ever stayed at.
4.0
Quite
5.0
It was a great place
1.0
Front desk staff is nice yet the room definitely needs more cleaning particularly the carpet. Room is way too dark and has moldy smell.
4.0
Air conditioning unit in room very noisy
3.0
Front desk staff, even for our late night arrival, was friendly and very helpful! It made a long day end on a great note.
1.0
Worst ever! Disgusting foul smell in my room and mildew and mold throughout my room
5.0
Nice place to stay…breakfast was delicious!
1.0
The bed is full of ants
3.0
The breakfast was just ok
4.0
This property is nice and the breakfast was good but water supply was not as good as it shall have been. but out side bed was dirty and had hair all in one of the bed but staff came and made up bed with clean linens and that all we ask for a clean room and good place to stay
2.0
Front desk lady (older) at night was rude, ask for a bar of soap since there was one piece and she told me that the bar soap was obsolete and that the hotel was doing away with that.
Have u ever..... after paying for three nights, beds were not comfortable and bathroom needs updating and tiles were popping up.
I will had that the very young lady the check me in was very kind, nice and helpful.
3.0
Stay was peaceful and staff was courteous. Room was also nice. The only downside was the bed was very uncomfortable. Mattress was very hard and leaning and is it needed to be flipped or replaced.
3.0
Amazing hotel and staff
10.0
Friendly staff
3.0
N/A
2.0
Stay was overall nice. Room had been refreshed since my last visit there-a much needed upgrade.
5.0
Great
4.0
Staff service was excellent. Room needs to brighten with lighter carpeting and painting. Room configuration and contents were good.
4.0
Property was nice and the staff was very friendly. The room seemed to be a bit dated but was good for a quick business trip.
2.0
Overall the hotel is nice and the decor is amazing, but once you get into things start to fall apart. And oh the juice machine wasn’t working for breakfast….Yeah I wasn’t to happy with that!
2.0
The hotel is nice but dated. It was clean but they could do a better job at cleaning the toilets. The halls need some work. I could see tears in the carpet and door trips and walls that need some work and paint.
The door did not lock on the first room they gave me. After I switched rooms, the door did lock. The room had an old smell to it. The TV wasn't securely attached to the wall. The staff was very nice.
3.0
This place was excellent!! Would come back.
FAQs
How much does this hotel cost compared to others in Chesapeake?
The average price for a rental in Chesapeake is $183 per night. This rental is $8 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn & Suites Chesapeake-Square Mall. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hampton Inn & Suites Chesapeake-Square Mall pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites Chesapeake-Square Mall?
We found 5 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
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