Desk staff was great. Property was very rundown. Definitely needs maintenance and newer furnishings

Surprisingly poor: I knew it was old (I stayed there in 1975!) but the managers don't seem to have much interest in keeping it up. Wifi didn't work; cable TV didn't work; smelled musty and I didn't dare turn on the heater for fear of mold. Its location is so great, it's a shame there isn't a better hotel there. I've definitely stayed in worse places, but not many.

Very nice lady at the front desk.

Innkeepers were nice and friendly. Bed was comfy. Room was clean. Hotels.com summary said there was a pool and free breakfast. Pool was covered and front desk door locked when we went for breakfast. Property is in sad shape -- outdated, worn decor. Shabby upkeep - handrail brackets broken so handrail not connected to wall, etc. Way over-priced for what you get. Plenty of much better options in Williamstown.

Innkeepers were nice and friendly. Bed was comfy. Room was clean. Hotels.com summary said there was a pool and free breakfast. Pool was covered and front desk door locked when we went for breakfast. Property is in sad shape -- outdated, worn decor. Shabby upkeep - handrail brackets broken so handrail not connected to wall, etc. Way over-priced for what you get. Plenty of much better options in Williamstown.

Bad odor and room was very cold because the heater constantly shut down. Bedding was not clean, there were stains (the kind you don’t want to see) on the comforter.

My reservation at airbnb was canceled 3 days before my visit to Williamstown. The Northside Motel was available to take all my family on what could have been a disastrous family visit. What I liked about the Northside Motel was that it was dependable.

We stayed for two nights over MCLA's Family Weekend. Check in was pleasant and quick. The staff was consistently friendly and helpful during the whole stay. My husband and I and our sons were very impressed with the room. It was one of the largest rooms we've gotten to stay in for this price point. Everything was clean and neat and tidy. Two big beds and a nice pull out couch, a fridge/microwave, big kitchen-style table, as well as everything else you would expect. While it was obvious that the building and furniture weren't new or updated this century, the linens were new and clean and everything smelled fresh. The heater worked well and was easy to use. The wifi was free with a strong signal, super-important to me because my cell gets no service in the Berkshires. Breakfast was plentiful and varied, though a little lacking in healthful options. My boys loved it however, because they had waffles and brownies and Ho-Hos and cereal, among other carb and sugar-laden treats. We only had one minor complaint about the premises, which isn't really something management could fix. The parking lot was fairly cramped when it was full, and had only one narrow entrance/exit. That meant you had to be very careful maneuvering in and out, and of course other people weren't always careful. Just something to be aware of if you go.

We stayed for two nights over MCLAs Family Weekend. Check in was pleasant and quick. The staff was consistently friendly and helpful during the whole stay. My husband and I and our sons were very impressed with the room. It was one of the largest rooms weve gotten to stay in for this price point. Everything was clean and neat and tidy. Two big beds and a nice pull out couch, a fridge/microwave, big kitchen-style table, as well as everything else you would expect. While it was obvious that the building and furniture werent new or updated this century, the linens were new and clean and everything smelled fresh. The heater worked well and was easy to use. The wifi was free with a strong signal, super-important to me because my cell gets no service in the Berkshires. Breakfast was plentiful and varied, though a little lacking in healthful options. My boys loved it however, because they had waffles and brownies and Ho-Hos and cereal, among other carb and sugar-laden treats. We only had one minor complaint about the premises, which isnt really something management could fix. The parking lot was fairly cramped when it was full, and had only one narrow entrance/exit. That meant you had to be very careful maneuvering in and out, and of course other people werent always careful. Just something to be aware of if you go.

Room smelled badly. A dead squirrel found in the bedding. Hotel did refund money without problem. Absolutely unacceptable room conditions.

Room smelled badly. A dead squirrel found in the bedding. Hotel did refund money without problem. Absolutely unacceptable room conditions.

This motel is very tired and in need of refurbishment and updating. While the linen was clean and relatively new, the blankets had holes and the carpet was pretty sticky! The price includes breakfast, in itself limited but fine, but all served on disposable polystyrene plates with plastic cutlery that went in the trash along with the recyclable packaging from the baked goods. Shocking. The WiFi was too weak to be of much use and the socket didn't work in the bathroom, where the net curtain was see-through. Despite booking well in advance we paid $150 plus for a night which was not good value.

This motel is very tired and in need of refurbishment and updating. While the linen was clean and relatively new, the blankets had holes and the carpet was pretty sticky!The price includes breakfast, in itself limited but fine, but all served on disposable polystyrene plates with plastic cutlery that went in the trash along with the recyclable packaging from the baked goods. Shocking.The WiFi was too weak to be of much use and the socket didnt work in the bathroom, where the net curtain was see-through.Despite booking well in advance we paid $150 plus for a night which was not good value.

This hotel is desperately trying to be a 2 star hotel, I mean d e s p e r a t e l y trying. First you walk in, no one is at the desk. A sign tells you to step outside and use a wall phone and ring a door bell to get someone to the front desk. You pick up the phone, The phone is dead. You then walk back in to find a young man standing there looking at you. You check in. You then walk to your room. The hotel room door is clearly made of cardboard at best. You walk into a somewhat clean room. You walk over to the ac unit to find that it does not turn on. You walk down to the front desk. He tells you to use the wall thermal stat to get the stand alone unit to kick on. So now the ac unit running. You walk into the bathroom to find a guest bathroom with a shower that’s not really a shower. But some how a shower. At this point you’ve just given up and accept the mistake you have made. fast forward to night. You quickly find out the walls are made of paper and you can hear the couple next door wrestling and not the WWE kind. You get about 3 hours of real sleep. You wake up, breakfast is at 7. You walk down stairs with low expectations. You see the same couple from last night kissing up on each other. You just look to the right to find yet more disappointment on a dish. At this point, you walk upstairs with a harden mini muffin. Gather your things and check out. You drive down the street to DD and cry in the parking lot while you stuffing your face with a donut. Trust me. Keep driving

Overall the stay was quite satisfactory, however my wife nearly stumbled and broke her leg on their sidewalk which has an uneven crack in it. We both felt that the condition of the property was subpar. However we got a good nights sleep and it is in a nice part of town... the north side.

Nice motel. Just looking for a warm,clean, dry place to sleep after a week of camping. Did the trick. Older property, but clean. The exterior light outside our room needed to have the dead bugs cleaned out of it. Had to make a change in our reservation plans at last minute and that was done with no fuss. Would stay here again

The pictures for the motel must be over 20 years old. It was filthy, run down and should be closed.

This affordable motel is in a great location to walk to the theater, the Clark, restaurants, and trails in the woods. There was free parking, wifi, and a free breakfast of cereal, muffins and toast, a boiled egg, juice, fruit, juice and coffee. There is a pool. A great value! The property is a little shopworn, but the staff are friendly.

This affordable motel is in a great location to walk to the theater, the Clark, restaurants, and trails in the woods. There was free parking, wifi, and a free breakfast of cereal, muffins and toast, a boiled egg, juice, fruit, juice and coffee. There is a pool. A great value!The property is a little shopworn, but the staff are friendly.

The staff are very friendly and professional. I feel likely I was in my house.

It was too pricey, the bed linen were not fresh and crumpled. The shades were poor and let light in. Would not recommend for ~$150 per night.

This is 2-star place. It is old and tired. Service was warm, welcoming and helpful. Mold around the tub. No place in bathroom for one's bathroom items. Hot breakfast items gone in 1st 30 minutes so cold items only, but plentiful. Right for the price.

This is 2-star place. It is old and tired. Service was warm, welcoming and helpful. Mold around the tub. No place in bathroom for ones bathroom items. Hot breakfast items gone in 1st 30 minutes so cold items only, but plentiful. Right for the price.

Good budget hotel, nothing fancy, but clean and convenient

OK but breakfast coffee was terrible.

The staff were nice, but this is a run down motel that is way overpriced

Good enough to sleep but Bathroom uncomfortable to use.

Shower was scalding hot about 3 minutes into it and could not be adjusted. Room smelled musty. Facilities were old.

It was a great stay, the motel was nice, definitely worth the money.

Our experience started out very positively when, because our last-minute reservation at a travel site had "glitched," the innkeeper called to finalize - and, therefore, protect - our reservation on a busy summer Saturday night in the Berkshires. After a long day of driving, losing the reservation due to a technical issue would have been distressing, so we appreciated the innkeeper's effort. The property looks dated, but we found it to be meticulously maintained. The room was very clean and comfortably furnished and surprisingly quiet, given that the property was full and the hotel is just off the main drag. We have been meaning to explore NW Mass someday, and we will surely stay in this hotel when we do!

The rooms are dated and run down, but kept very clean by friendly staff. Breakfast was goon and everything was fresh Pool, like the room was run down, but crystal clear and clean. On our last day of 4 we ended up with ants in our room (223) Over all I will stay here again if in the area

Fine for the price. Walking distance to Williams College campus - right across the street.