Gorgeous Riad. Beauty everywhere. Very Ig friendly :). They upgraded us which was nice. Friendly staff. The rooms where small but to be expected in a riad. I would definitely recommend it.

Be very careful with this place. The owner works in conjunction with unofficial “guides” who take you to the medina and make hefty commissions on overpriced artisan items. The Riad itself, while aesthetically pleasing on first glance, is severely run down. It smells of mold, is full of huge roaches and has a lot of cosmetic damage and disrepair. Their website advertises a 60 euro massage and hamman as well as childcare. Upon my appointment I learned that there is no childcare and was charged 70 euro (mind you my children were in the room throughout treatment, not exactly the relaxing hour I had planned). The “massage therapist” is not trained and lacks understanding of human anatomy or basic massage technique. The icing on the cake happened after checkout. I prepaid for my 3 night stay over $319. I paid my overcharged 70 euro roach infested spa experience, I requested and paid my final bill after breakfast of over $75 (and conveniently their credit card machine was not working, welcome to Fes). I used her driver to depart. She had the driver pull over on the side of the road with 2 other men and hold my children and I hostage for 40 minutes until she arrived demanding money she claimed I owed her. They would not let us go until I paid her a lousy $30. Her driver then demanded our U.S. passports at which point things took a bigger turn for the worse. I have a case filed against all the people involved including the Riad owner who orchestrated the event. Dangerous people.

Be very careful with this place. The owner works in conjunction with unofficial “guides” who take you to the medina and make hefty commissions on overpriced artisan items.The Riad itself, while aesthetically pleasing on first glance, is severely run down. It smells of mold, is full of huge roaches and has a lot of cosmetic damage and disrepair. Their website advertises a 60 euro massage and hamman as well as childcare. Upon my appointment I learned that there is no childcare and was charged 70 euro (mind you my children were in the room throughout treatment, not exactly the relaxing hour I had planned). The “massage therapist” is not trained and lacks understanding of human anatomy or basic massage technique.The icing on the cake happened after checkout. I prepaid for my 3 night stay over $319. I paid my overcharged 70 euro roach infested spa experience, I requested and paid my final bill after breakfast of over $75 (and conveniently their credit card machine was not working, welcome to Fes). I used her driver to depart. She had the driver pull over on the side of the road with 2 other men and hold my children and I hostage for 40 minutes until she arrived demanding money she claimed I owed her. They would not let us go until I paid her a lousy $30. Her driver then demanded our U.S. passports at which point things took a bigger turn for the worse. I have a case filed against all the people involved including the Riad owner who orchestrated the event. Dangerous people.

Incredible design but some areas need to be updated. Staff were very helpful. Stayed in December so it was quiet but it was very cold in the dining area inside. The staff tried to heat it with gas heaters and they helped us despite our late arrival. It was good and I would stay again but if they updated the bathrooms etc it could be incredible

Incredible design but some areas need to be updated. Staff were very helpful. Stayed in December so it was quiet but it was very cold in the dining area inside. The staff tried to heat it with gas heaters and they helped us despite our late arrival. It was good and I would stay again but if they updated the bathrooms etc it could be incredible

We booked 3 rooms with a very high price tag and this was by far the worst hotel experience in Morocco, This is not even a 2 stars rather than 5 stars. Ac was broken, the toilets dirty and leaking, towels with rips, and to top it off the management is very aggressive and don't care to even listen. we are frequented travelers and we will NOT be able to recommend this place even to our enemies and tight how bad this is.

We booked 3 rooms with a very high price tag and this was by far the worst hotel experience in Morocco, This is not even a 2 stars rather than 5 stars.Ac was broken, the toilets dirty and leaking, towels with rips, and to top it off the management is very aggressive and don't care to even listen.we are frequented travelers and we will NOT be able to recommend this place even to our enemies and tight how bad this is.

So grateful to Mr George, his son Jaafar, Mrs Amina, Mrs. Fatima, Mr Saeed and the rest of the staff. They were amazing and so helpful in everyway. We could not have been more THANKFUL to have had our first experience arriving in Morocco, especially FEZ to be in this Riad and feel safe and comfortable. They were very accomediating in every way and collaborative. Highly recommend it.

Amazing hospitality from Ben and his staff.

Riad Arabesque was overall a nice Riad. We really enjoyed the food and service during our stay. We had dinner there our first night which was delicious and huge portions, as well as the complimentary breakfast each day which was superb. The cleanliness left a little to be desired, I think a combination of laundry by hand and age of the hotel make it seem less clean than it really is. We also had a cockroach in our tub, but the house is more than a 100 years old and you’re in the middle of the Medina, so that could probably happen anywhere. We booked a double room, not realizing that it didn’t mean just a double size bed, but two rooms. Only the room with the two twin beds had an ac where as the room with a king did not and we were very hot. They were kind and brought us a second fan which definitely helped. The service and owners were lovely.

The Hotel has bedbugs. The sheets had a trace of bloods which I did not pay much of an attention to until I went to sleep - killed myself 3 bedbugs and had to wake up the administrator in the middle of the night as my sleep was ruined. When complained about the bedbugs the reply was you did not close the window. Although the property is beautiful, I would recommend to stay away from the hotel. In addition, the staff does not speak English much which complicates the communication.

The Hotel has bedbugs. The sheets had a trace of bloods which I did not pay much of an attention to until I went to sleep - killed myself 3 bedbugs and had to wake up the administrator in the middle of the night as my sleep was ruined. When complained about the bedbugs the reply was " you did not close the window". Although the property is beautiful, I would recommend to stay away from the hotel. In addition, the staff does not speak English much which complicates the communication.

Terrible management and run down property. Staff is beyond rude. Food is horrible, made me sick. Please take this property off of Expedia.

Terrible management and run down property. Staff is beyond rude. Food is horrible, made me sick. Please take this property off of Expedia.

Over priced. Difficult to find. Very good service but very expensive for what you get. No shower no water in room. Good location next to madina and tannery

Over priced. Difficult to find. Very good service but very expensive for what you get. No shower no water in room. Good location next to madina and tannery

Very lovely hotel with nice finishing touches on the public areas and rooms. Booked two rooms for our family and loved that they gave us adjoining rooms without any prodding besides one email (which wasn't responded to). Google maps got us real close to the hotel, then a random guy in the Medina rode with us on the dirt road that gets us to the hotel at the side of the Medina. Great free private parking. There is a separate door that connects the hotel to to interior of the Medina and lots of nice kids nearby to direct you where to go. The 2 hotel staff manager ppl looked really tired when we arrived late afternoon. They were not outwardly friendly. They served us tea and took care of our tour request but not smiley... There wasn't any hot water at night, but it came in strong the next morning. I would recommend this place

Very lovely hotel with nice finishing touches on the public areas and rooms. Booked two rooms for our family and loved that they gave us adjoining rooms without any prodding besides one email (which wasnt responded to).Google maps got us real close to the hotel, then a random guy in the Medina rode with us on the dirt road that gets us to the hotel at the side of the Medina. Great free private parking. There is a separate door that connects the hotel to to interior of the Medina and lots of nice kids nearby to direct you where to go.The 2 hotel staff manager ppl looked really tired when we arrived late afternoon. They were not outwardly friendly. They served us tea and took care of our tour request but not smiley...There wasnt any hot water at night, but it came in strong the next morning.I would recommend this place

Very lovely hotel with nice finishing touches on the public areas and rooms. Booked two rooms for our family and loved that they gave us adjoining rooms without any prodding besides one email (which wasnt responded to).Google maps got us real close to the hotel, then a random guy in the Medina rode with us on the dirt road that gets us to the hotel at the side of the Medina. Great free private parking. There is a separate door that connects the hotel to to interior of the Medina and lots of nice kids nearby to direct you where to go.The 2 hotel staff manager ppl looked really tired when we arrived late afternoon. They were not outwardly friendly. They served us tea and took care of our tour request but not smiley...There wasnt any hot water at night, but it came in strong the next morning.I would recommend this place

Horrible. The worst was the condition of the hotel; it is in very very bad condition. It is situated in a good location but it is very outdated. Also don't expect any concierge services or even ask a question because you would be denied!

Horrible. The worst was the condition of the hotel; it is in very very bad condition. It is situated in a good location but it is very outdated.Also dont expect any concierge services or even ask a question because you would be denied!

nice pool and decorations and furnishings

Special place! M/nite pick-up at airpt for small fee. Recvd. by owners downstairs over back o/ramparts driveway, up tiled stairs to main level, another world. Over wine made acquaintance, settled prelims. Up to room through the 3 story atrium with pool & steep tiled stairs. Colorfully tiled bedrm & bathrm, each suite individual, w/all common hotel amenities. Here breakfast does not have to be between certain hours, you can be barefoot or wear pajamas. Like in a lge family home w/exotic spaces, artifacts. Brkfst on lovely lge terrace overlooking parts of Fez, vegetation, birds in all tongues, neighborhood cats watching your every bite, breads, eggs your style, plenty of coffee, yoghurt, fruit, juices, etc., incld.. With a known guide through the medina, not for the fainthearted. Entr. medina side, car entrance outside ramparts. A simple couscous. A nap in my clean, freshly made-up room. Mid eve into the lovely courtyard & salons with some visitors & hotel clients. Drinks, spontaneous interaction, conversations. Wonderful nighttime atmosphere. Waiter & room staff gentle, discrete, yet open to conversation, French, some English, the hands, smiles. Don't look for tidiness in public areas, yet exotic opulence of collected treasures, lounges, terrace, much open air, fragrant trees. Subdued music, birds, cats, low voices. Food excellent/honest, served w/care, simplicity. Comfort, slowness of pace, time stands still in exotic, yet simple style.

Special place! M/nite pick-up at airpt for small fee. Recvd. by owners downstairs over back o/ramparts driveway, up tiled stairs to main level, another world. Over wine made acquaintance, settled prelims. Up to room through the 3 story atrium with pool & steep tiled stairs. Colorfully tiled bedrm & bathrm, each suite individual, w/all common hotel amenities. Here breakfast does not have to be between certain hours, you can be barefoot or wear pajamas. Like in a lge family home w/exotic spaces, artifacts. Brkfst on lovely lge terrace overlooking parts of Fez, vegetation, birds in all tongues, neighborhood cats watching your every bite, breads, eggs your style, plenty of coffee, yoghurt, fruit, juices, etc., incld.. With a known guide through the medina, not for the fainthearted. Entr. medina side, car entrance outside ramparts. A simple couscous. A nap in my clean, freshly made-up room. Mid eve into the lovely courtyard & salons with some visitors & hotel clients. Drinks, spontaneous interaction, conversations. Wonderful nighttime atmosphere. Waiter & room staff gentle, discrete, yet open to conversation, French, some English, the hands, smiles. Dont look for tidiness in public areas, yet exotic opulence of collected treasures, lounges, terrace, much open air, fragrant trees. Subdued music, birds, cats, low voices. Food excellent/honest, served w/care, simplicity. Comfort, slowness of pace, time stands still in exotic, yet simple style.

The Riad Arabesque was lovely. The staff was super attentive and helpful; they recommended restaurants, a tour guide, and helped us with transportation. The food was good, the view was great. There's really nothing negative to say about our experience here. It's a little bit of a walk from the parts of the Medina that you'll want to visit as a tourist, but if a half-mile walk is a problem for you, you might want to consider not visiting Fez in the first place...

The Riad Arabesque was lovely. The staff was super attentive and helpful; they recommended restaurants, a tour guide, and helped us with transportation. The food was good, the view was great.There's really nothing negative to say about our experience here.It's a little bit of a walk from the parts of the Medina that you'll want to visit as a tourist, but if a half-mile walk is a problem for you, you might want to consider not visiting Fez in the first place...

This riad is an alternative to a hotel that I strongly recommend to experience something different in Morocco, but the facilities and services need to be improved. They overbooked so we had to spend the first night somewhere else in a hotel. The food is excellent but room service is deficient. Also, there is no gym and pool like they advertise.

A very pretty riad with a 'warm welcome' to match...and a lovely mint tea! Attentive staff. Friendly owners; and they have provided me with everything I need (a guide, airport shuttle, train info etc.) without a hassle. The Riad itself is within the Medina, the old town, which was perfect for me as it is the area I wanted to explore the most. It is a quiet part of the Medina. However, you do need a (cheap) taxi 🚕 ride to get to the centre. I came during Ramadan, and it was therefore quiet, so I was lucky to have been given a Junior Suite. Room was great. Breakfast on the terrace was plentiful; not fry up but rather a healthier, traditional option. Love the freshly squeezed orange juice; and you are rewarded with a beautiful view of the Medina. They're in the process of adding a spa service to the property. So no guessing where I'll be staying the next time I'm in Fès! 😊

A very pretty riad with a 'warm welcome' to match...and a lovely mint tea! Attentive staff. Friendly owners; and they have provided me with everything I need (a guide, airport shuttle, train info etc.) without a hassle.The Riad itself is within the Medina, the old town, which was perfect for me as it is the area I wanted to explore the most. It is a quiet part of the Medina. However, you do need a (cheap) taxi 🚕 ride to get to the centre.I came during Ramadan, and it was therefore quiet, so I was lucky to have been given a Junior Suite. Room was great. Breakfast on the terrace was plentiful; not fry up but rather a healthier, traditional option. Love the freshly squeezed orange juice; and you are rewarded with a beautiful view of the Medina.They're in the process of adding a spa service to the property. So no guessing where I'll be staying the next time I'm in Fès! 😊

The Riad is absolutely beautiful with lovely patios and courtyards to enjoy. Staff was very hospitable, picking us up late from our train and making our stay very welcoming. Suggested tour guides were helpful. Food was the best in Morocco! This place was a wonderful place to stay. We highly recommend it.

This Riad was supposed to be a 5 star establishment..... Upon arriving at the Riad with the complimentary driver, we had to wait several minutes in the alley outside the door before someone showed up to let us in. I was then invited to come into the lounge area of the Riad and was struck by the musty smell which permeated the entire space. The owners of the Riad then appeared and took me to my room which was in a second courtyeard area. I was struck by the shabbiness of the slipcovers, cushions and window treatments in the room. They were soiled and had seen better days. As well, the air-conditioner in the room made an awful noise preventing me from a good night's sleep for two nights. If only the owners would spend $ to refurbish this Riad, it would be striking and fully deserve a 5 star rating, as the furniture and artwork are outstanding and they had obviously put a lot of effort initially to make this a highly desirous Riad to stay at.

Very relaxing small hotel with beautiful architecture. Good size bedrooms some around swimming pool; lovely food on romantic terrace. Good value for money and has free airport shuttle that saves £12 each way