This property is located in the cutest neighborhood with so many restaurants and shops near by. The staff is the kindest and so helpful! I will definitely stay here next again next time!

This place is incredible! They cared for my every need, helped me with my Covid testing to get back to the US, the literally got a mobile company to come and give me the test there. They made sack lunch breakfast for me everyday that I was leaving early to go hike, and they put a baby llama in my bed every night.

This place is incredible! They cared for my every need, helped me with my Covid testing to get back to the US, the literally got a mobile company to come and give me the test there. They made sack lunch breakfast for me everyday that I was leaving early to go hike, and they put a baby llama in my bed every night.

A super cute hotel. Breakfast was great and had a decent amount of options. Were able to help us get cabs as well as made sure we had breqkfast befote we left early for michu picchu. We required early check in as we arrived at 630am and the room was ready for us, which after a 9 hour overnight bus was amazing! This hotel is a bit further from the city centre but provides quietand great views. Would reccomend.

A super cute hotel. Breakfast was great and had a decent amount of options. Were able to help us get cabs as well as made sure we had breqkfast befote we left early for michu picchu. We required early check in as we arrived at 630am and the room was ready for us, which after a 9 hour overnight bus was amazing! This hotel is a bit further from the city centre but provides quietand great views. Would reccomend.

The place with the stunning over view of the Cusco city, friendly workers and excellent chef. Turely makes me feel like home🎈🌈 I will come back here next year!

The place with the stunning over view of the Cusco city, friendly workers and excellent chef. Turely makes me feel like homeI will come back here next year!

its very good

Amazing hotel and service... I would definitely stay here again

Amazing hotel and service... I would definitely stay here again

Great staff. Very helpful with coordinating taxi and helping with arrangements with my other guest. The breakfast was average but did the job! Beautiful views from balcony rooms.

My room was clean and cozy. The breakfast was terrific and there was lots on offer. I had a massage at the spa which was a great post Inca Trail treat. My only complaint is that there was a large women's travelling group (25 +) so they were quite loud (spiral staircase is open through all floors so noise carries). I guess I should have expected this given one of the ladies asked me why I was allowed to stay at "their hotel." Guess they figured they ran the place!

Fantastic place to stay with helpful staff and great views of Cusco. Comfortable beds, good breakfasts and dinners. Stayed before and after our Inca Trail hike and they stored our bags while we hiked and had them waiting for us in our room when we returned.

Lovely rooms but so tiny. Messed up extra days that I wanted in favour of a large group

Really nice hotel. Some rooms are better than others, some need the showers updating and beds renewing. But it didn’t affect our stay. We loved the hotel. Personable and touches like hot water Bottles brought to your room on an evening. Breakfast is really good, staff are lovely and helpful. Couldn’t really fault and would definitely go again x

Really nice hotel. Some rooms are better than others, some need the showers updating and beds renewing. But it didn’t affect our stay. We loved the hotel. Personable and touches like hot water Bottles brought to your room on an evening.Breakfast is really good, staff are lovely and helpful. Couldn’t really fault and would definitely go again x

The staff are very friendly, picked us up late in the night a few blocks away while our driver couldn’t drive in. Welcomed us with the coca leaves tea. They also helped to book a restaurant that made our reservation painless. The breakfast is also top notch.

Nice place

Beautiful small hotel. We loved our stay!

They were very accommodating and friendly!!!!! I would stay again

They were very accommodating and friendly!!!!!I would stay again

Their attention to detail and curtesy was the best of any of the hotels we stayed in while in Peru.

The Encantada was lovely! Right from the start everyone there was extremely helpful. Rooms were clean, food was good, & massages were great. Consuelo was an angel & was patient with all my questions. I would definitely stay here again.

Great location and awesome service! We had the 2 rooms on the third floor which was like our own private suite withe the amazing balcony.

The experience at encantada casa was great, we were very well looked after and will highly recommend the accommodation to others

not to far from La Plaza de Armas, the view is very nice, every night they put a hot water bag on your bed (winter) you can feel : everyone wants things to go well.

The hotel was charming and the staff were amazing. We stayed for two nights. The grounds are extremely pleasant, with several areas to just relax and enjoy, in addition to the spa. The restaurant was reasonable, and the breakfast was great. The property was clean and the desk staff were efficient and spoke almost perfect English. They were also very helpful with taxis, information, etc. The first room we got with our Expedia reservation was clean and had a great view, but was tiny, barely big enough for the queen bed. The shower was missing a door, and there was a broken piece of wood, presumably from a piece of furniture, lying on the floor. HOWEVER, I called the desk and related my disappointment, and they were absolutely gracious and quickly arranged to move us to a FABULOUS room, with a breathtaking view and a private balcony, a king bed, and everything in perfect working order. I would definitely recommend this one without hesitation.

This place was perfect for what I needed - just a place to do Machu Picchu. Staff very nice , wasn’t able to make breakfast am I left because my flight was really early and they made me a snack pack to go . The walls are thin tho and there was a dog barking a night in neighborhood so if a light sleeper may not be best .

It was an amazing hotel!!! the bed was just perfect, we arrived completely exhausted and freezing from outside, and we found under the bed sheets a bag of hot water ... it was just perfect! Locations is amazing, breakfast was delicious, staff was very friendly at all times. We had a great experience!!!

Really nice hotel brilliantly located. The lady who checked us in was lovely and knowledgable. The only improvement could be in the bathroom.

Very clean hotel; beautiful location with best view and necessities near by; staff extremely helpful and pleasant!

The staff is amazing. The view from the garden and terrace is amazing. After running around the bustling city of Cusco daily it was nice feeling like coming back home. Quiet neighborhood and close location to the ruins above the city (10 Min walk) also a quick walk to the city main square and I can’t even say enough about the hot water bottles in the bed at night