Residence Inn by Marriott Helena
About this hotel
Situated in Helena, this attractive hotel for $268 per night is a fantastic choice for your next vacation. Comfortable hotel with free breakfast and free airport shuttle Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a spa tub, and coffee/tea in a common area. Residence Inn by Marriott Helena offers 91 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. This Helena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
Hot Tub / Spa
TV
Gym / Fitness Center
Map of Helena, MT
Reviews
4.6/5.0
Outstanding(401 Reviews)
4.0
Our stay was nice. Our room was nice, too. Carpet a little worn, but overall, nice room. I loved the idea of the kitchen!
6.0
We have stayed once every year for my daughter and her friends to go swimming. Every single time, the sheets have been dirty and you can see the hair and whatnot from other guests inside the sheets.
It would seem they don’t change them unless it’s more evidently dirty.
It’s gross, and I’ve taken to bringing my own sheets. We would go to a different hotel but this one has the best pool for Helena.
10.0
Check in staff was the friendliest I’ve ever had in Helena.
10.0
I stay here whenever I'm in Helena because its got everything I need to feel at home, plus a decent gym. I'm able to cook something simple when I don't feel like going out and it's close to lots of eating options. Breakfast is pretty standard, which works for me, but if someone is looking for more this wouldn't be the place. Basically I feel safe, comfortable and prepared to go about my day.
5.0
Close to the airport
5.0
We had a suite with a fireplace. The suite was great with a small kitchen area, fridge and stove etc. We didn’t really use that. Staff was great. Breakfast was good. My only complaint was that the bedroom was extremely cold. We had to turn the heat way up and keep the door open for it to warm up. I slept in my parka all night.
3.0
Wonderful experience . Free airport shuttle . Clean clean clean . Modern decor and comfortable beds .
5.0
The room was fantastic!! The bed was very comfortable, and we really enjoyed the coffee provided in the room!!
5.0
Great property. The only problem that there is no dining on site or around.
5.0
Love to stay here with grandkids. Great pool area. Great breakfast . Pleasant and helpful staff.
3.0
Desk clerk was very friendly and helpful. We loved the room. It was clean and in great shape. Our only one complaint is that the bed was too hard. Will stay here again though..
4.0
This is hands down one of the best hotels we’ve stayed at and always try to get rooms here when we visit family in Helena. The only reason I didn’t give it the usual 5 star rating this time is because the rooms we were in were rearranged from the original design to accommodate 2 queen beds. It makes the room feel strange and the plugs for your devices are no longer easily accessible. This could be alleviated by putting a nightstand lamp(s) with usb ports on it or some desktop type of charger. Also, these rooms appeared older and more worn. They were as usual spotless.
1.0
Well there was pink mold around the top of the tub, the walls are very thin and people obviously left their dogs unattended in the rooms. We brought our dogs, and we never leave them in the room alone, but got charged $75 cleaning fee. Also the door was broken the lock would engage itself when opening the door so it wouldn't close unless you turned the handle on the inside of the door. There was a countertop when you first enter that literally wobbled so I wouldn't even put my purse on it. The water heater closet in the room made an ungodly squeaking noise that sounded like tennis shoes on a gym floor. They had a pull out bed that we attempted to sleep on because of the noisy upstairs people, but it was not a mattress by any standards. We stay in Helena many times a year and we will not be staying here again.
3.0
We booked a king studio, upon arrival we were told had to upgrade you to a suite.
We opened the door to a small room handicapped, difficult to operate door, small lower everything.
Misleading like we were getting something special. Being handicap is hard enough not a conciliation prize from Marriott.
You should give refunds on breakfast. The past two stays - horrible
5.0
Very friendly and helpful
5.0
Except for 2 hairs found on the bar of soap and in the shower, the room was perfect! Great hotel overall!
3.0
The room was perfectly comfortable and spacious. The Pool was great and warm the splash pad for the kiddos was a very nice touch. I might suggest more kid-friendly foods for breakfast but everything else was spectacular We had a wonderful stay there and will be back
5.0
Beautiful & clean hotel, very comfortable suite room. Enjoyed our stay here.
2.0
We had an issue with the air conditioning not working. A portable unit was in the main living area but nothing in the bedroom. This was when temps were in the 90's-100. They did bring a fan for the bedroom but did minimize the comfort of the unit for our stay. Staff did respond to our concern but no other option was available but the fan as the hotel was booked.
5.0
Clean and excellent breakfast. OJ and apple juice not as fresh.
5.0
Very nice place to get good rest whilst on a long trip.
5.0
Nice clean property.
1.0
Desk clerk was super nice. Ended up in a handicap room. View into the pool and hot tub area. Bathroom was large but the room hasn't been taken care of in awhile. One bed had sunk onto the bed support so it was much lower than the second bed. Comforters could be seen through. Pillows were super thin. No tissues in the room, limited paper towels and no dish soap available. Cabinet under the sink had a door falling off. Severly dented fridge. Breakfast wasnt cooked, waffles were cold and hard, eggs were ice cold in spots and the coffee cream had a sour smell to it. Sad, since this is my favorite hotel in Helena.
3.0
The room ws cold even with the heat turned up. Bedding for sofa bed was inadequate, one thin blanket and no pillows provided.
5.0
Staff was very friendly.
4.0
This was a GREAT place for family during a basketball tournament - the pool, the suite with a full kitchen, etc.
The only negative was that we had an early game and the breakfast was not ready by 7am, as advertised. Otherwise great.
4.0
This was a GREAT place for family during a basketball tournament - the pool, the suite with a full kitchen, etc. The only negative was that we had an early game and the breakfast was not ready by 7am, as advertised. Otherwise great.
3.0
Super impressed with everything all around wow!!
2.0
The rooms are large and spacious which was nice, however, when we checked in the toilet had not been cleaned (was dirty & gross) and the trash was full. Disappointing for the price. Hot tub was dirty & there were no towels both days we went. Front desk agent was friendly.
2.0
The rooms are large and spacious which was nice, however, when we checked in the toilet had not been cleaned (was dirty & gross) and the trash was full. Disappointing for the price. Hot tub was dirty & there were no towels both days we went. Front desk agent was friendly.
5.0
Staff was friendly and helpful. Room clean and spacious. Highly recommend.
5.0
Staff was friendly and helpful. Room clean and spacious. Highly recommend.
3.0
Would recommend Residenc Inn by Marriott to everyone! Excellent clean rooms, great gym, breakfast and pool! Weather was bad, we were able to check in early . Staff was very accomidating and friendly.
5.0
Loved your property
5.0
Loved your property
2.0
We called 2 hours on the way to confirm rm 108. The front desk said yes we were in room 108 as per our request.
Medical issues make it difficult to get around. We had been guests 2 times in the past month and this was # 3.
We arrived went to check in and the male clerk gave our room to a very young girl with a dog. He raised his phone and was belligerent when I asked why he gave our room away to another person. We’re they worse off then us. I was told we do not guarantee any room. But you did, 2 hours ago. We called.
He continued to get loud and eventually said we needed to speak with the manager tomorrow. The next day I received an email from someone at the hotel that knew nothing about the incident. That’s what happened, we managed, but disgusted with the treatment from the employee.
5.0
This hotel had a full modern kitchen and a tv in the living room and bedroom. It was comfortable, had easy parking and was near plenty of grocery stores, restaurants and shopping. Also had free coffee in the lobby all day and free breakfast.
5.0
Great place to stay and very convenient to the airport and town. Would definitely stay there again.
5.0
Great place to stay and very convenient to the airport and town. Would definitely stay there again.
3.0
I didn't like the pet friendly, there was dog waste on the side walk, a large dog came up and pushed against my hands on the way to dinner, and the (3) dogs next door yapped every time we made a noise.
FAQs
How much does this hotel cost compared to others in Helena?
The average price for a rental in Helena is $224 per night. This rental is $44 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn by Marriott Helena. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Residence Inn by Marriott Helena. Enjoy the water!
Is Residence Inn by Marriott Helena pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Residence Inn by Marriott Helena?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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