Holiday Inn Express Cleveland Northwest, an IHG Hotel
About this hotel
Located in Cleveland, this charming hotel for $195 per night is a great option for your next break. Hotel with free breakfast, near Cleveland State Community College A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Holiday Inn Express Cleveland Northwest, an IHG Hotel offers 88 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. This Cleveland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily. Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Gym / Fitness Center
Map of Cleveland, TN
Reviews
4.5/5.0
Excellent(403 Reviews)
5.0
Nice quiet and clean room after a long day on the road. Desk staff was helpful and friendly.
5.0
Leyna was very nice and helpful checkin. Our room was perfectly clean and the beds were super comfortable.
10.0
Clean and easy access to interstate.
1.0
Like the hotel, enjoy the restaurant in front, my biggest problem is the ac doesn't go below 67. I like to sleep in a real cold room. I've stayed there the last 3 weeks in a row and all the rooms are like that. I will be staying in that area every week, but next week we try Hampton Inn and see how the ac works there
10.0
The front office desk was prepared for my arrival and check in was extremely easy. There were always staff in the lobby area and they were consistently courteous. I felt like this hotel has made extra efforts to prevent problems with bedbugs such as no carpeting and vinyl covering on the bottom mattress and desk chair that could be wiped off. This kind of peace of mind is very helpful!
The hotel is close to the main road so you can hear some traffic, but the access is convenient.
8.0
The lighting in the room was not very good. Two different type bulbs were used and both should have been daylight bulbs to brighten the room. When we went to eat breakfast the pancake machine was not working. Stated the belt needed changing after so many times it was used. This should have been checked before breakfast was started. The staff was very nice and helpful during the stay.
5.0
Great experience
10.0
The facility was very clean, bright, and handicap accessible, which was necessary for my husband. The staff, on all shifts, were friendly and helpful. We enjoyed a wonderful breakfast each morning of our stay. We would most certainly stay here again.
5.0
Need more towels in room.
4.0
Comfy
4.0
Nice place and location
3.0
My room was clean. I liked the decor. Loved the pillows!
Breakfast was okay... nothing to brag about.
I thought the room is as too expensive for Cleveland, Tennessee.
I would expect to pay $200+ in a major city.
So, overall, hotel was okay, but price was disappointing.
4.0
Average property- clean until you looked at floor, shelves, furniture
5.0
Excellent customer service and friendly staff. Room was very clean and roomy and perfect for our needs. We were late getting down to breakfast and the employee who worked the buffet (lady from NY) offered to get a togo box of anything we wanted. She boxed up some cinnamon rolls which were delicious!
4.0
Great for a stop through on a road trip. Staff was excellent. But the walls in the room are very thin, could hear everything in the hallway
5.0
The customer service by the front desk was great!
5.0
The
4.0
Clean , would stay again.
2.0
Newly renovated , it is very clean, workers young /new .
Carpets removed the floor is bare and cold …..needed a rug at the larger bed side.
3.0
Hotel was nice and clean.
1.0
Hotel was nice. Staff was nice. Expedia ruined my check in and I had to wait for 30 min for them to figure it out. We only planned on being there for 7 hours anyway just to rest
5.0
Very friendly staff, clean room and nice breakfast
5.0
It was clean.
4.0
They only had 3 towels/ wash cloths in the bathroom for a room that slept 6. And we reserved the room for 4 so that was annoying. No extra linens for the pullout sofa in the room but at least it was comfortable. Also had only one person working the whole place at 9pm so customer service was lacking although the young lady working was nice.
3.0
Highly recommend for clean and comfortable stay.
3.0
Amazing place. Very clean and everyone there was so friendly and welcoming. Our rooms were very clean and comfortable. The sheets on the bed were so soft. We would definitely recommend this hotel to anyone.
4.0
The front staff when we checked in was very friendly. The kitchen staff were amazing and looked after everybody. It was new and clean. It was the front desk staff upon check out that was unfriendly and did not say a word when I checked out on May 26 (Friday). Should get better training when it comes to customer service.
Love it overall and would go there again.
5.0
Location was good
2.0
The hotel was clean and the people friendly.Our only problem was the noise from the highway.
3.0
Hair on the bathroom floor, linoleum floors...
5.0
Hotels were great!
5.0
We are just traveling through heading back to Missouri from Florida for vacation. The hotel looks like it is getting updates and improvements. Our only complaints would be our bathroom door looks to have water damage and our room smelled musty.
Also, we used the pull out couch and it was very noisy and the mattress was in bad shape. It sunk bad and my older kids that slept on it did not sleep well. I think next time, we would get a second room if we needed to do this again.
The staff were all very friendly, especially Cathy in the breakfast area. She was so kind and made us feel like we were in her kitchen, even when she was the only one working and running around like crazy!
5.0
Leyna at the front desk was awesome. Very helpful and friendly even though she was crazy busy. She took time to make each guest feel valued.
5.0
Friendly and helpful front desk personnel. Hotel was very clean.
2.0
There is not much if any insulation between rooms or between floors. Everything can be heard. Also the hotel is right against the interstate and you can hear nonstop traffic and semi jake brakes being used all night long. Not a good place to get a night of rest.
5.0
Lots of things are shut down for renovation which was disappointing. Otherwise a good hotel so far.
5.0
The breakfast staff was incredible! I wish I had gotten her name! Our daughter wasn’t feeling well so she didn’t come down for breakfast. She set us up with s blueberry muffing and juice on a tray to take up. Thank you!!
4.0
Easy on & off the highway. A lot of shopping and dining options.
Staff was so friendly, especially kitchen staff. Breakfast was delicious.
5.0
Hotel was in a good area and was very clean. The woman checking us in was friendly and even gave us a discount cart down the nearby steakhouse. Bed and pillows were comfortable. Heat in the room made a terrible racket so turned it off.
3.0
Front desk was very informative and the breakfast was fantastic.
FAQs
How much does this hotel cost compared to others in Cleveland?
The average price for a rental in Cleveland is $137 per night. This rental is $58 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Cleveland Northwest, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Cleveland Northwest, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Cleveland Northwest, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Cleveland Northwest, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, kitchen / kitchenette, internet / wifi, parking, and laundry.
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