the resort and freedom bar are top :) I have just loved my stay

Great beach front location, rocks at low tide in water are not a problem at all for swimming and this beach is lovely, way better than long or Dao if you like your beaches laid back. Pool was really high in chemicals and stung to swim in and badly laid out, strange access etc. Breakfast included was really average and a battle every morning to actually get anything. Staff are not nice and our highlight was being told on the 30th that unless we paid to attend a New Year's Eve party we had to leave the hotel with no refund of our prepaid accomodation for the next 4 days. I tried to reason with them and finally said it was illegal and would contact police at which point they backed off. They also couldn't find our expedia booking when we arrived. Motorbike we rented there was clapped out and wouldn't give us two helmets. We spent all our time and money at Coco Eco next door with great pool, food and staff. Lanta Riviera have no concept of service or hospitality and staff at collocated freedom bar are no better. Head nth down to meeting point bar only a few mins walk !

We booked and pre-paid online. We were told on arrival that no rooms were available. Instead of apologizing, we were treated as if we were trying to cheat the staff. The first thing we heard when we walked to the desk was a "What?" from the desk manager. Then we were asked to 'prove' our booking, but received hostile refusals to be able to use the internet to show the confirmation email. When we were eventually accommodated, the room was noisy, being next to the bar and restaurant. The bed was tiny for two people, the room was damp and dirty and had lots of insects. The water occasionally shut off and so we couldn’t use the toilet or the shower. We had no sleep and no apology. At 9pm we were disturbed by another rude and hostile manager knocking on the door, we were marched to the internet room and asked again to 'prove' our payment and booking. We set about doing so on the computer I was directed to sit at, this manager then promptly left my husband alone with the internet room supervisor as the manager seemed to be 'too busy’ to deal with us. We were offered no compensation or refund. We left in the morning after a very unhappy and restless night. We got the feeling that this resort hotel is run for block-booked tour groups which maybe means that they are usually full. Perhaps because of this they don't feel they need to cater for independent tourists, even the ones who have paid in advance for their service.

We booked and pre-paid online. We were told on arrival that no rooms were available. Instead of apologizing, we were treated as if we were trying to cheat the staff. The first thing we heard when we walked to the desk was a What? from the desk manager. Then we were asked to prove our booking, but received hostile refusals to be able to use the internet to show the confirmation email. When we were eventually accommodated, the room was noisy, being next to the bar and restaurant. The bed was tiny for two people, the room was damp and dirty and had lots of insects. The water occasionally shut off and so we couldn’t use the toilet or the shower. We had no sleep and no apology. At 9pm we were disturbed by another rude and hostile manager knocking on the door, we were marched to the internet room and asked again to prove our payment and booking. We set about doing so on the computer I was directed to sit at, this manager then promptly left my husband alone with the internet room supervisor as the manager seemed to be too busy’ to deal with us. We were offered no compensation or refund. We left in the morning after a very unhappy and restless night. We got the feeling that this resort hotel is run for block-booked tour groups which maybe means that they are usually full. Perhaps because of this they dont feel they need to cater for independent tourists, even the ones who have paid in advance for their service.

We loved Koh Lanta so very much! We'd return in a heart beat. We loved the hotel too; it was in a terrific spot. The staff were fabulous. The rooms were great, comfy beds & very clean. Plumbing in bathroom lacking slightly, but it's to be expected. The freedom bar attached is AMAZING!

We loved Koh Lanta so very much! Wed return in a heart beat. We loved the hotel too; it was in a terrific spot. The staff were fabulous. The rooms were great, comfy beds & very clean. Plumbing in bathroom lacking slightly, but its to be expected. The freedom bar attached is AMAZING!

I stayed for 2days they never cleaned my room.I never got a towel.The freedom Bar was loud sudo Ragga bar people milled around late drinking and playing pool.The room with fan only was really hot hard to sleep in.The pool did not look clean and most of the chairs were broken.I had better service in Burma and cleaner rooms.It was close to the beach.

Spent 6 nights in their cheapest bungalow, 800 Thb a night. Nothing special, friendly staff and ok food, but pricey. The massage hut was excellent though, had a massage every day and it was great.