The staff were very friendly and extremely happy to offer assistance. A special mention to a young lady called Queen, what a tremendous staff member. she made our stay at this resort a memorable one. The location is fantastic and all the services provided were exceptional. i would highly recommend this Resort and would definitely be back. S&P Gatt

We had some problem with breakfast delivery one morning, after i was a little irritated on the phone with the staff the manager called me. She is absolutely fantastic. The experience before the breakfast event was awesome. Now it's magnificent after her treatment. Lived in a pool villa and can highly recommend it. Thanks and see you again.

A great stay that boast beautiful beach & city views. Great breakfast with lots of options. Complimentary rides to the beach and up/down rides from lobby to street.

I was at the resort from 13-18th Aug and my birthday fell on the 15th. On my birthday, I was waiting for a cab at the hotel lobby when the hotel reception staff came and wished me happy birthday. They brought a cake and the entire team began singing the birthday song. This really warmed my heart. I've been to Patong and several other parts of Thailand the past few years. But never have I received such exceptional service from any other hotels. The staff of The Senses Resort have genuinely provided me an unique experience that I will never forget. From the cleanliness of the room, pool and toilet, to the changing of towels daily and staff that were eager and genuine to help. They went over and beyond to help make our stay enjoyable. The only gripe I had was the fact that the hotel was a little far from the beach and it was difficult to get a grab or bolt at this location. This could probably could be solved with renting a bike for the stay. I sincerely hope to come back again one day. Thank you so much.

It was very spacious room and toilet. Liked it so much.

Nice hotel

The stay was good, the staff and service very pleasant although the hotel felt quite dated, which obviously has had little money spent on upkeep the last couple of years.

The stay was good, the staff and service very pleasant although the hotel felt quite dated, which obviously has had little money spent on upkeep the last couple of years.

We arrived at 4pm ( check in is 2pm) room want ready. They couldn't find my reservation. When I checked out another couple was having the same problem. Truly a lovely hotel with incompetent management.

Really great hotel

Did 3 nights in the regular hotel and 2 nights in the villa. Pool was great, the fitness area was ok. The rooms were clean and spacious! The villa.. wow just wow the view was nothing short of spectacular. Loved it expensive but damn was it worth it. Also the staff was extremely kind and helpful. Also the lady who I can’t remember that helps with the tours is great.

Did 3 nights in the regular hotel and 2 nights in the villa.Pool was great, the fitness area was ok. The rooms were clean and spacious! The villa.. wow just wow the view was nothing short of spectacular. Loved it expensive but damn was it worth it. Also the staff was extremely kind and helpful. Also the lady who I can’t remember that helps with the tours is great.

Liked the location the room, very glad we could not hear the building going on next door from the room, something you could not avoid at the swimming pool could explain why very few where taking advantage of a great pool.

Hotel location acceptable situated on a small hill so rooms have view of the city n skyline below. Room big compared to hotels in Hong Kong but bathroom amenities so so. Hotel operates a shuttle bus per schedule to the beach and the main shopping mall and walking less than 15 min so makes getting around easy. Breakfast is so so more dishes on local food but nice view overlooking the city below. Stay ok for a locally run hotel but a bit pricy when tax added on !

The hotel, the room, and the staff were top notch however the mattress was quite hard to sleep on, and breakfast was below standard. The lobby, lifts and the areas connecting the rooms were not air conditioned and really hot. Also, walking back to the hotel is quite hard as it’s up the hill and should have those golf cars handy for residents. The lady at the tour desk was really helpful and friendly.

The hotel, the room, and the staff were top notch however the mattress was quite hard to sleep on, and breakfast was below standard.The lobby, lifts and the areas connecting the rooms were not air conditioned and really hot. Also, walking back to the hotel is quite hard as it’s up the hill and should have those golf cars handy for residents.The lady at the tour desk was really helpful and friendly.

Amazing staff who made is feel at home!

this property is in a nice spot on a mountain with ripper views, and far away from patong to not be flooded by noise. the walk to patong is pretty easy ~15 minutes, there are plenty of good restuarants and the banzaan market an easy walk. the pool is very big and lovely, nice bar with stools in the pool. the staff will drive u down the driveway and there are buses to patong every other hour or so. breakfast is superb, i would recommend this hotel

this property is in a nice spot on a mountain with ripper views, and far away from patong to not be flooded by noise. the walk to patong is pretty easy ~15 minutes, there are plenty of good restuarants and the banzaan market an easy walk.the pool is very big and lovely, nice bar with stools in the pool.the staff will drive u down the driveway and there are buses to patong every other hour or so.breakfast is superb, i would recommend this hotel

Great location, excellent staff..definitely recommend this to everyone.

Room was spacious and the pool was really nice. Resort is conveniently located and easy to get around. Breakfast could be improved though. I'd prefer a better layout and more local food

Room was spacious and the pool was really nice. Resort is conveniently located and easy to get around. Breakfast could be improved though. Id prefer a better layout and more local food

need air conditioner in restaurant, other things are good

Views from my room is not bad, but service really bad, housekeeping always forget refills shower gel and shampoo, don’t change the towels. The toilet always clogged, even we didn’t throw any paper into the toilet already, but still clogged. Breakfast also taste really really bad, all juices are mix so much water, No taste at all, it is just like dish-water. On last day when checking out, we have been told that we lost their tote bag, but we don’t even know they have a tote bag in room since first day we checked in. However after 15 minutes they told us they had found the bag already. Wasted our time. The housekeeping service in this hotel is the worst I have ever ever seen.

Views from my room is not bad, but service really bad, housekeeping always forget refills shower gel and shampoo, don’t change the towels. The toilet always clogged, even we didn’t throw any paper into the toilet already, but still clogged.Breakfast also taste really really bad, all juices are mix so much water, No taste at all, it is just like dish-water. On last day when checking out, we have been told that we lost their tote bag, but we don’t even know they have a tote bag in room since first day we checked in. However after 15 minutes they told us they had found the bag already. Wasted our time.The housekeeping service in this hotel is the worst I have ever ever seen.

I like the room because is same as show when I booking.

Like - friendly staff with smiling face, big swimming pool, shuttle service to Puhkiet townNot like - deposit by credit card would hold for one month, quality of food of breakfast was fair

Hotel is located in a very nice area, and tucked away off the main road. The staff were friendly and very helpful. Breakfast had plenty of selection. Only thing to watch would be the room you book, I booked a deluxe room, it turned out to be a basement room with a balcony that looked out onto a bush a nothing else, with no elevator access down to it either!! However the staff were very helpful and upgraded me for a small fee. There is also plenty of moped hire places within a 10 walk from the hotel!! I would recommend this hotel!!

Hotel is located in a very nice area, and tucked away off the main road. The staff were friendly and very helpful. Breakfast had plenty of selection. Only thing to watch would be the room you book, I booked a deluxe room, it turned out to be a basement room with a balcony that looked out onto a bush a nothing else, with no elevator access down to it either!! However the staff were very helpful and upgraded me for a small fee. There is also plenty of moped hire places within a 10 walk from the hotel!!I would recommend this hotel!!

Its very quite and good area clean villa good for families also the staff was so nice with us but the breakfast its not too much good

Very good location and staff are very nice. Will go visit agin definitely.

The villa private pool was the most amazing thing. The view looked amazing - sea view was the best. Cannot fault the villa