The hotel is good but he is very old and need a renovation. The pool is okay also the restaurant and the pub. Except the resection and the bathroom everything is okay

The images on the website are 10 years old at least. We booked a beachfront bungalow and when we arrived we quickly realized we were bait and switched. The front door lock was not secure, the front window had been replaced with a piece of wood. The AC was running but no cold air was coming out, it was effectively broken. No linens were provided. We did not feel safe at all and left immediately! Much nicer places next door that are actually taken care of for the same price if not cheaper. When confronted about the images on the website not being correct, their response in broken English was "The images are not right but it does not matter" pretty much sums up their attitude towards their property and guests. Hotels.com and the property would not issue a refund, we are now fighting the charge with our CC. DO NOT PRE-PAY!!! I have been to Koh Phangan 4 different times over the last 15 years. It is an amazing island with beautiful Thai people and culture, many other wonderful properties to stay at in Haad Rin and other parts of the island.

The images on the website are 10 years old at least. We booked a beachfront bungalow and when we arrived we quickly realized we were bait and switched. The front door lock was not secure, the front window had been replaced with a piece of wood. The AC was running but no cold air was coming out, it was effectively broken. No linens were provided. We did not feel safe at all and left immediately! Much nicer places next door that are actually taken care of for the same price if not cheaper. When confronted about the images on the website not being correct, their response in broken English was "The images are not right but it does not matter" pretty much sums up their attitude towards their property and guests. Hotels.com and the property would not issue a refund, we are now fighting the charge with our CC. DO NOT PRE-PAY!!! I have been to Koh Phangan 4 different times over the last 15 years. It is an amazing island with beautiful Thai people and culture, many other wonderful properties to stay at in Haad Rin and other parts of the island.

If you’re looking for the perfect Full Moon party place, this hotel is perfect! Besides the fact that the hotel is located on the best side of the beach in Haad Rin, the party is at your doorsteps right on the beach with the convenience of private use of toiletries right in your room. I enjoyed being able to change and rinse off all that I needed (FYI it is hot climate!) The staff was very accommodating and friendly. There is a huge morning spread for breakfast, at the corner restaurant, that is excellent for people watching (make sure to try the egg noodle soup with pork and wontons from the ladies at the stand). There is also a Seven Eleven right across from corner restaurant that sells all your necessities water, beer, snacks. I truly recommend this resort even if you are not there for the full moon party. It is not costly and worth the money you pay for.

Overall, I really enjoyed my one night stay for the Full Moon Party and woud recommend to everyone.

All very Good except some details like the roof fan could be renewed in the room and the ac was not so cold. Otherwise a great hotel for this price. Very friendly staff.

Great clean place to stay right on the beach. Good pool, good breakfast. Staff were great. Would definitely stay again.

All staff at the hotel was very helpful and kind. From the reception, to the pool, to the breakfast area everyone was polite and discreet. The mattress in the room was just fantastic. Big size bed. Excellent for a sound sleep. Noise was kept to a minimum and the man at the reception would make sure any attempt for a night pool party or loud music was kept under control.

All staff at the hotel was very helpful and kind. From the reception, to the pool, to the breakfast area everyone was polite and discreet.The mattress in the room was just fantastic. Big size bed. Excellent for a sound sleep. Noise was kept to a minimum and the man at the reception would make sure any attempt for a night pool party or loud music was kept under control.

Location was amazing for full moon party. Building we stayed in was old and falling apart. Had issues with air conditioning and the safe. Beds were really uncomfortable.

We basically went there for the full moon party. If your not there for the full moon party stay away! Room was bad. AC didn’t work unless the bathroom lights were off. Room didn’t get cleaned until we asked - an excuse about being too busy and that we didn’t put a sign even though we did. Wifi was worse than not having any. ONLY GOOD FOR FULL MOON(half moon) PARTY NIGHT. check in and check out after.

We basically went there for the full moon party. If your not there for the full moon party stay away! Room was bad. AC didn’t work unless the bathroom lights were off. Room didn’t get cleaned until we asked - an excuse about being too busy and that we didn’t put a sign even though we did. Wifi was worse than not having any. ONLY GOOD FOR FULL MOON(half moon) PARTY NIGHT. check in and check out after.

Close to the beach but definitely could hear all the parties and music throughout the night. Unless you plan on partying all night this hotel is not for you

Close to the beach but definitely could hear all the parties and music throughout the night. Unless you plan on partying all night this hotel is not for you

Very nice hotel.. Perfect location! Right on the beach! Rooms were spotless and cleaned everyday. Staff were very polite and friendly.

Very nice hotel.. Perfect location! Right on the beach! Rooms were spotless and cleaned everyday. Staff were very polite and friendly.

Nice place to stay close to full moon party just priced high for those two days

This hotel has the potential to be great, however the staff at the reception desk was completely rude he tried to rip us off and almost made us miss our ferry to our next destination. Strategically failed to tell us about the extra charges if there was any paint from the half moon party on the towel (even though it would wash off in the wash) and then wanted to charge us 350 baht per towel. I would highly recommend not staying here there was no one staying here when we were there and its clear to see why!!!!

This hotel has the potential to be great, however the staff at the reception desk was completely rude he tried to rip us off and almost made us miss our ferry to our next destination. Strategically failed to tell us about the extra charges if there was any paint from the half moon party on the towel (even though it would wash off in the wash) and then wanted to charge us 350 baht per towel. I would highly recommend not staying here there was no one staying here when we were there and its clear to see why!!!!

Awesome location, awesome hotel!

I stayed in family suit, room 201. Ok the room was clean, view was very good, pool and ocean both views. but nothing working! Locks not working, tv not working, air conditioning is very poor performance, coffee kettle was all rusty! Pool filteration system was out of order or was very poor. Breakfast was just basic. In short not a value of money i paid at all. I paid

I thoroughly enjoyed my stay at the Sunrise Resort. The staff is very friendly and helpful. The room has everything you need, had a great view of the Full Moon beach from the balcony! Overall had an awesome time, would totally recommend it!

Full moon party headquarters, but we were lucky to be there when the place was empty and no festivities were happening. It was a very pleasant and PERFECT stay! Beautiful beach and very relaxing place. The beach bar has very friendly staff and great food, 2 min walking distance to 7-eleven, massage places, clinic, shops, everything. Place is beautiful, but a little old and can use some love, also one bad detail at check out, we were charged for a missing water glass that was never there to begin with. Overall, very pleasant stay.

Full moon party headquarters, but we were lucky to be there when the place was empty and no festivities were happening. It was a very pleasant and PERFECT stay! Beautiful beach and very relaxing place. The beach bar has very friendly staff and great food, 2 min walking distance to 7-eleven, massage places, clinic, shops, everything. Place is beautiful, but a little old and can use some love, also one bad detail at check out, we were charged for a missing water glass that was never there to begin with. Overall, very pleasant stay.

After previously staying at this resort we had high hopes for our return to Sunrise resort only to be really disappointed.One of the main reasons we chose to stay again was because of the pool and swim up bar. On our arrival, the pool was green to the point where the staff wouldn’t let you swim as it wasn’t safe. No apologies were given or discounts offered. After waiting 3 years to for a holiday this was a major bummer.The rooms were in fantastic condition and the cleaning was done really well.One last major annoying factor was that one of the bars on the beach about half a Klm away was so load the subwoofer shook the hotel and made it unbearable to sleep! While I can party with the best of them, after 3am if the club is empty and it’s keeping people in all the other hotels awake it’s bad for business.Fortunately the hotel moved us to another part of their complex which made our stay much better but they seemed pissed off that we asked, despite there being many empty rooms.Anyway I think it’s generally a great hotel it’s just the owners need to figure out what to do about noisy neighbours as it made us not want to go back to what is normally one of our favourite islands.

The hotel is by the beach located in haad rin its the central of the full moon parties. If you are going to attend to one of these parties by the beach, then this hotel is for you. If you are there to relax, dont expect a quiet time since many people hang out at balconies and chit chat. The hotel does not provide face or hair towel., when we asked face towel, the hotel staff told us to buy it from a store. The room does get cleaned whenever they want but all for done before 3pm.

Stayed here for a few nights and over the full moon. I've stayed in a couple hotels during the full moon but this one was downright dreadful for noise. The room itself was not great but manageable, staff was easy to talk to and helpful when you asked but other than that it's way overpriced for what you get.

Mostly loved staying here. There was a constant noise that the staff said is due to a water pump which was a little annoying. You could also hear a heavy bass coming from the beach while trying to sleep but this hotel is on the party beach. Lovely overall!! Great price, breakfast included, lots of shopping near by, gorgeous pool, AC, mini fridge, safe box, nice bathroom, balcony, very clean, lovely staff, and a great book about Buddhism.

Our room was at the end of the hallway where the maid left all the garbage from the day. Hotel staff were rude and dismissive. Observed them several times yelling at customers. Not worth the money, even for the location.

The pictures for this hotel are beautiful, and my boyfriend and I were excited to stay here. The price was reasonable but a little more expensive than others on the island, which we were fine with as it looked like a nice place and a good location. When we arrived, the hotel building was dingy and dirty - the reception looked decades old and the staff were rude and told us to sit down and wait. The pool area was nice but playing very loud and obnoxious music. Instead of being taken to a room inside the main hotel, we were taken across the road to a very old looking building that overlooked a primary school (loud!) on one side and a main street on the other (even louder!). The room did not resemble the pictures, the air conditioner did not work properly, it was hot and dirty and the shower was a plastic hose that was broken. We left, without getting our money back (because we had paid in full online and their policy says no refunds), and went to stay somewhere else that was both cheaper and nicer. Don't be fooled by this one!

We booked 3 rooms and when we showed up they claimed we had only booked 2 when we had clear confirmation for 3. When then had one of our rooms have no air conditioning the whole time, even after numerous requests to have it fixed. The staff are very unfriendly and the pool was very dirty but it was full moon.