WestHouse New York
About this hotel
Luxury Art Deco hotel, walk to Broadway A 24-hour health club, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Buffet breakfast is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite. WestHouse New York offers 172 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include a 24-hour health club. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
TV
Map of Midtown, NY
Hotel in Midtown, NY
Reasons to book
Includes essentialsKitchen / Kitchenette, Air conditioner, Internet / Wifi and more
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Reviews
4.2/5.0
Excellent(1,002 Reviews)
5.0
The Westhouse is always a great place to stay and the $50 resort fee is worth it once you are not looking for memorable food! But does the job. Make sure to avail of the lounge during the day and for take away coffee to make the most from it.
5.0
The hotel was very nice, the staff was very helpful and friendly. The bed was so comfortable. The morning breakfast and evening happy hour were also a big plus. Highly recommend!
5.0
For Broadway shows and Museums this hotel can’t be beat. Subway at the door. Great friendly service. Good breakfast and evening snack.
10.0
My accessibility room on the 24th floor was very spacious and comfortable, but the heater system was very loud so I had to use earplugs. Breakfast and evening snacks were delicious and so much to eat. Staff was friendly and helpful. Location is very good , walking distance to Times Square, Central Park, Lincoln Center, and many others. Traffic around the hotel was horrific though.
6.0
5 Star hotel? Maybe it was at one time, but the interior and furnishing are worn and showing their age. The bathroom sink was cracked, the light fixtures were rusted, the mirrors were stained on the inside. At this point, it's more like a 3.5-4 Star property, but the staff are attentive and professional, and the included Indulgence Hour and breakfast are worth the $55 "resident fee".
CAVEAT - The front desk has bad directions and info about "validated parking". I was first given the wrong address, and was then told I would receive a $45 discount when I pay for the parking, but the garage only discounted $20. I could have done better finding parking on my own.
10.0
Great location to stay!
10.0
Great food
8.0
Overall stay was good. Only issue I had was AC didn’t cool of the room as needed and also soap shelf in shower was broken so every bottle was on the shower floor.
3.0
The shower water leaked into general bathroom floor area. This is needs to be repaired.
2.0
I liked nothing about this property. It has nothing to recommend it and Expedia should consider not listing it. The staff wanted to me to a higher amount than the Expedia booking. I had to spend about 30 minutes in an argument with the front desk person who tired to hustle me with these extra vague charges and I had to call the manager and again argue for 15 minutes even though I showed them my Expedia receipt. This is a filthy hotel, falsely advertised as a boutique hotel of 7 floors(I called before booking). It is 7 floors from 19-26. Also the room was dirty. They replaced soiled dirty towels in the bathroom and there were the previous persons belongings left. The bed was uncomfortable, the pillow was a concrete slab and the heater did not work. The fan started on low and then went full blast and we had to turn the system off and the room was cold. The blankets was a flimsy polyester type blanket. Awful experience. Run. Do NOT book here with these scammers.
2.0
Beds were super comfortable, and AC was able to chill the room to an optimal sleeping temp. Only downfall was cleanliness of bathroom. There were gnats on the bathroom ceiling as if they had been bug sprayed and left there instead of wiped away. Same with parts of the mirrors. Other than that it was a great stay. All the staff we encountered, from check in, bartenders, breakfast/happy hour staff, housekeeping we passed in the hall to bellhop were super friendly and professional! Always greeted with smiles. Would stay again.
8.0
$110 per couple for lounge area at night. No option to opt out. Food below average and beverages limited to wine and beer.
Not worth half the money.
3.0
Great service, great location, great ambiance, great people, need a bit of a makeover
5.0
The Westhouse is a treat! The staff is very helpful and friendly. The lobby is cozy and the perfect place to relax. The Indulgence Hours make deciding where to have dinner after a fun day in NYC simple!
5.0
Staff was great
5.0
We had a wonderful stay at WestHouse. Staff was so friendly and helpful. We really enjoyed the breakfast and happy hours, in particular. Room was comfortable and quiet (of course there was some street noise - it's NYC! - but nothing that disturbed our rest at night). We also took advantage each morning of the nice gym facilities. Location can't be beat - so easy to walk to many attractions and also the subway could literally not be more convenient (directly outside of the hotel). We will definitely recommend this spot to others and stay here again!
1.0
The air conditioner was off in the hotel and the staff was very unaccommodating and expected guest to sweat.
3.0
Hotel was ok, needs a refresh. Staff were pleasant and efficient. As a warning, the air conditioning in the hotel is shut off as of November 1 apparently, so the rooms are quite warm. The only way to cool them is to open the window, which doesn’t help that much and lets in a lot of noise from the street.
2.0
Room wasn’t ready when we arrived, staff was unconcerned. We’d been traveling all day and needed to prepare for a 4pm event. At the staff’s suggestion,we washed up and changed our clothes in the lobby bathroom.
After multiple requests, at 4:30 the manager finally “moved some things around” and found us a lovely room.
3.0
Can’t praise Westhouse Hotel enough! The staff was extremely friendly and professional. Breakfast/brunch is very adequate, served in an authentic stage with amazing views. Will definitely come again.
We had a minor issue on the window on our first night, which was fixed promptly the day after. All in all, definitely recommended.
5.0
Very nice property! Great location
5.0
Beautiful hotel, within walking distance to Central Park and Times Square. The complimentary breakfast and happy hour were great, hotel is quiet and the guys downstairs are always there to help you catch a cab or greet you when you return, which gave us a good feeling of safety! Will definitely return on all trips back to NYC.
5.0
The hotel and the staff were exemplary. Enjoyed the psckagr
5.0
Great hotel
5.0
Beautiful
5.0
The property was located close to the majority of sites we wanted to visit. We were able to walk to almost everywhere we wanted to go. Staff was very friendly.
4.0
The Westhouse is located in a great spot with accessibility to Broadway, Times Square, and all of Manhattan’s must see locations. The only problem I had was with the A/C in my room. I called for the maintenance people to repair it and they didn’t get it done when I was out. It resulted in a couple warm nights. The desk refunded me some money on my checkout so they did do something to try and make it right.
Overall, I liked the hotel, location, and staff. I would stay there again.
5.0
All of the things listed above made this property extremely convenient! We love that the subway is easily accessible and the shopping is amazing! We will be back!
1.0
I was assigned a room next to the elevator bank. Large room they was otherwise comfortable but incessant loud noises from the electors made it very difficult to sleep
2.0
A bit run down and way over priced
3.0
My son and I had a lovely stay at the Westhouse . The staff and service was exceptional. Very friendly and helpful. Enjoyed the opportunity to have happy hour on the terrace and a quick coffee in the morning before heading out ( a full buffet was offered ) . Very comfortable king bed but the hide a bed for my son had a weaker mattress. The only issue at all.
5.0
Location location location! Great find right in the heart of Manhattan by Central Park. Will definitely stay again.
3.0
Arrived early and had a complicated situation involving multiple rooms. The young lady at the front desk graciously resolved our room puzzle, and let us check in early.
5.0
Well the elevators were being problematic. The staff adjusted and handled it with ease. There was always someone making sure your was awesome
4.0
Hotel was right above the 57th st subway station and a quick walk to Columbus Circle. Close to many dining options and markets. Room was clean and property was quiet. Free breakfast was good but busy and hard to serve yourself.
2.0
The hotel was not well kept, staff was not helpful and had multiple issues in room as many of the things not working. Would not stay again.
2.0
Breakfast included but at peak time cannot get table. Have to wait lift a long time
5.0
Good value and comfortable rooms
4.0
Great location
3.0
Very good overall
FAQs
How much does this hotel cost compared to others in Midtown?
The average price for a rental in Midtown is $451 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at WestHouse New York. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is WestHouse New York pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at WestHouse New York?
We found 5 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, laundry, and tv.
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