internet did not work. Condensation is bad. Overpriced.

The location is great and the facilities good too. The manager was friendly and helpful but that was it.. the staff didn't seemed interested when I tried to clarify things. I stayed in a six bed dorm... It wasn't big enough for six people. It should really only be a 4 bed. Only 2 people could be on the floor at once and that was a squeeze.

Good value for basic accommodations. Kitchen was well equipped and stocked with cooking essentials (plates, cups, flatware, etc). Walking distance to town core.

Stayed in 6 bed mixed room for 4 nights. I requested a lower bunk due to hurting my back which was granted but after having to really make a case over a telephone call, almost beg and assure them i wasn't lying. The allocated bed had a curtain with white stains a bit like sick or something so I took another bed. The bed I took had hairs on the black duvet cover and also the curtain rail hooks had come off. I asked reception to rectify which they did. Lady at check in was friendly and apologised. As we had window open in room to avoid smells I was cold and next morning asked another reception lady for a blanket to which they said I could use the communal lounging blankets. I asked when if it was clean and said once a week. I decided not to take one due to hygiene reasons and the receptionist offered no other alternative to assist me to feel comfortable and not cold. Asked the same receptionist for bus times for arrow town and was misinformed. The bed locker lock was damaged although working, but had to be pushed hard into place to lock and made noise. Personally I found bed and bedding uncomfortable. The bathrooms were clean with good shower pressure. Bathrooms on ground floor smelled of damp. Bathroom on first floor near lounge didn't. Kitchen was clean other than food storage boxes being dirty and mouldy, male staff washed one for me to use. Lounge looked comfortable. Nice outdoor seating. Two staff helpful, two not. It's ok for somewhere to sleep in expensive Queenstown

Stayed in 6 bed mixed room for 4 nights.I requested a lower bunk due to hurting my back which was granted but after having to really make a case over a telephone call, almost beg and assure them i wasn't lying. The allocated bed had a curtain with white stains a bit like sick or something so I took another bed. The bed I took had hairs on the black duvet cover and also the curtain rail hooks had come off. I asked reception to rectify which they did. Lady at check in was friendly and apologised. As we had window open in room to avoid smells I was cold and next morning asked another reception lady for a blanket to which they said I could use the communal lounging blankets. I asked when if it was clean and said once a week. I decided not to take one due to hygiene reasons and the receptionist offered no other alternative to assist me to feel comfortable and not cold. Asked the same receptionist for bus times for arrow town and was misinformed. The bed locker lock was damaged although working, but had to be pushed hard into place to lock and made noise. Personally I found bed and bedding uncomfortable. The bathrooms were clean with good shower pressure. Bathrooms on ground floor smelled of damp. Bathroom on first floor near lounge didn't. Kitchen was clean other than food storage boxes being dirty and mouldy, male staff washed one for me to use. Lounge looked comfortable. Nice outdoor seating. Two staff helpful, two not. It's ok for somewhere to sleep in expensive Queenstown

Great place to stay. Clean, well run, close to centre, and friendly and helpful staff.

The property was great. Staff was nice and accommodating. Everything was clean, the bunks were private and had curtains. The only thing was that there was no dish soap in the kitchen. Could have been an over site. Overall a lovely hostel.

We booked the apartment and were amazed how large it was. It was very spacious, nice terrace, all clean and kitchen well equiped.

Great location. The kitchen is well equipped. Nice balcony for enjoying meals.

Rather strange design of building, which means that there is no communical space after 2200, which seems to mean that people sit of stairs etc and still make noise! Also means that you can't have dinner after 2200 and more of an issue, if you are doing an early tour with an early pick up, you can't get breakfast. Apart from that it was a comfortable stay, but they really do need to look at the design of the building to reduce noise and allow you to get an early breakfast!

Nice location. It's near Queenstown's attractions by walking. Friendly staff.

Mum & I stayed here for 2 nights & enjoyed our stay. It was good that everyone kept to Haka’s rules. The hostel is in a great spot & easy walk everywhere. The only thing i’d say is the smaller kitchen/lounge needs a dishcloth & hand towel as everyone was using the tea towels to wipe their hands.

Really nice Hostel, the kommunal showers were surprisingly nice and clean. It's close to downtown and the Skyline Gondola. Reception was nice and helpful. The WiFi was a little skittish but worked.

Lovely staff, quiet place, convenient to town. Would stay again definitely

Great location and very comfortable backpackers lodge.

One of the best hostels I’ve stayed in

We had a nice double room by bathroom with Heater and TV The hostel had nice staff and guests and we found the location handy to everything and bus We considered the price was good value

Very homey and well thought out design. Will stay again.

Very comfy beds and warm staff. I respect their commitment to green tourism.

Very comfy beds and warm staff.I respect their commitment to green tourism.

Well maintained hostel from Reception to Kitchen, Common Areas, Room and Bathroom. Comfy and clean, staff (Reception & Cleaning ladies) are all very friendly.

I had 4 days in Queenstown and just needed somewhere to sleep. This was perfect not only did I have somewhere to sleep there were people to chat to and get recommendations.

Booked this without realising it was a shared bathroom. Room had a window with laundry right outside. Had to get up in the night to turn off light.

- Good bathroom facility, soap and foam are available - Privacy: there is separate curtail and light for each bed, which is awesome :)

Excellent hostel with great staff and manager. Comfortable room and good facilities. Staff very helpful at all times. Would recommend.

It was a new pleasant experience for me to stay in a backpackers accommodation. The staff were friendly and helpful, they even made calls for us & booked shuttle pick up to airport for nothing. The shared bathroom and kitchen were clean. We had a good chat with other guests from Germany. I thought it was good of guests to leave their leftover food in free food shelf which my friend did as well. We had a wonderful time in Queenstown, would like to go back there if I have a chance & stay Haka Lodge.

Staff were very friendly and seemed to enjoy their jobs. Room was very basic but had everything needed. Bathroom was clean (staff cleaned it right before I used it). Perfect location, very easy walking dist. to town. There was quite a bit of noise in the middle of the night as others came home from town but our room was by the kitchen.