Staff very friendly. Difficultnto get access to bathroom as always occupied

Very friendly staff and great location.

Delay with check-in, room wasn’t ready. Had a wedding to attend so bit annoying.

Clean and comfortable room.

Kitchen and toilets are too far from the bedrooms. Bedroom also too small.Gap between bunk bed very low.

Friendly staff, very informative, great room very clean and tidy and ammenities were great !

Friendly staff, very informative, great room very clean and tidy and ammenities were great !

The staff are magnificent ,ultra friendly and helpful. The room was clean and tidy

The shuttle to town was the best. Made our trip stress free. Thanks

Not bad.

Not bad.

Clean and simple

We have booked one night for our family of 5 adults. The unit which is likely a size of 40 ft container is too small, cramped and uncomfortable for 5 of us, hardly any walking -and luggage space. The toilet is very small, and the wash basin is so small that it is hardly useful. There is no pantry sink so washing of utensil is very inconvenience. May be it is suitable for individual back packers, but definitely not recommended for family. Location is also not convenient and there is nothing interesting in the surrounding area of the premise. For the price of over $200/night, it's not worth the money spent, as with this price or slightly higher we can get a much bigger and comfortable unit in Queenstown city centre, which we actually did two days back before coming here.

We have booked one night for our family of 5 adults. The unit which is likely a size of 40 ft container is too small, cramped and uncomfortable for 5 of us, hardly any walking -and luggage space. The toilet is very small, and the wash basin is so small that it is hardly useful. There is no pantry sink so washing of utensil is very inconvenience. May be it is suitable for individual back packers, but definitely not recommended for family. Location is also not convenient and there is nothing interesting in the surrounding area of the premise. For the price of over $200/night, its not worth the money spent, as with this price or slightly higher we can get a much bigger and comfortable unit in Queenstown city centre, which we actually did two days back before coming here.

bathrooms were spotless. Bed linen clean. staff friendly and efficient. Cabin cramped. Too small for2 people let alone4. Tired and in need of replacement or refurbishment. Specific advice on self catering needed. While we arrived with food/ and drink we had no crockery or cutlery, we were forced to dine out. Adding an extra expense we hadn't anticipated

bathrooms were spotless. Bed linen clean. staff friendly and efficient. Cabin cramped. Too small for2 people let alone4. Tired and in need of replacement or refurbishment.Specific advice on self catering needed. While we arrived with food/ and drink we had no crockery or cutlery, we were forced to dine out. Adding an extra expense we hadnt anticipated

It was a but further out from queenstown than we realised. Hiwever shuttlebus was convenient and efficient. Cabin was tired. Facilities were clean. Need stronger advice on what self sufficient cateribg entails - we coukdnt wven make a tea or coffee because we hadnt brought crockery or cutlery

My family of 5 stayed in the Rata Lodge for 5 nights. Being Malaysian, the -5°C forecasted one night concerned me but we arrived to find the heating in the room and our beds sufficient. The beds and pillows were soft and comfy and the room was clean. Cups, saucers, cereal bowls, cutlery, toaster, kettle, microwave oven and fridge were supplied. The only complaint we had was the tiny sink in the bathroom which meant wetting the bathroom floor every time we washed in it, considering there was no sink in the room to wash our dishes. The communal kitchen included multiple stoves, sinks (washing liquid, brushes and sponge provided), enough tables and chairs, a TV, a fireplace and sofas. We brought along our own utensils since hiring them would cost NZ$5 each time. Thought it neat that there were a fridge and a shelf to store FREE items - unfinished or unlabelled foodstuff - instead of throwing them out. Laundry facilities included a washer and dryer at $4 each per load. We couldn't see detergent added eventhough we had pressed a red button on the machine as instructed. We were then told to press it for a longer time which i did (10 secs or so) and it worked. The staff were generally friendly. James, who drove the shuttle, was especially friendly and helpful! The shuttles to town ran hourly from 9am-12pm, 3pm-7pm and a last trip at 7.30pm, with the return ride departing 15 mins later. Overall an enjoyable stay for an affordable price and we'd certainly recommend it.

My family of 5 stayed in the Rata Lodge for 5 nights. Being Malaysian, the -5°C forecasted one night concerned me but we arrived to find the heating in the room and our beds sufficient. The beds and pillows were soft and comfy and the room was clean. Cups, saucers, cereal bowls, cutlery, toaster, kettle, microwave oven and fridge were supplied. The only complaint we had was the tiny sink in the bathroom which meant wetting the bathroom floor every time we washed in it, considering there was no sink in the room to wash our dishes.The communal kitchen included multiple stoves, sinks (washing liquid, brushes and sponge provided), enough tables and chairs, a TV, a fireplace and sofas. We brought along our own utensils since hiring them would cost NZ$5 each time. Thought it neat that there were a fridge and a shelf to store FREE items - unfinished or unlabelled foodstuff - instead of throwing them out. Laundry facilities included a washer and dryer at $4 each per load. We couldnt see detergent added eventhough we had pressed a red button on the machine as instructed. We were then told to press it for a longer time which i did (10 secs or so) and it worked. The staff were generally friendly. James, who drove the shuttle, was especially friendly and helpful! The shuttles to town ran hourly from 9am-12pm, 3pm-7pm and a last trip at 7.30pm, with the return ride departing 15 mins later. Overall an enjoyable stay for an affordable price and wed certainly recommend it.

Super nice staff, very clean place. Can't go wrong.

Super nice staff, very clean place. Cant go wrong.

We know it's an experience and we took the "Standard Cabin (Double)" room, but it was so small, the room was freezing and the door didn't close well. If you want to bath in the hot tub, you need to pay, if you need some tools or ingredients to cook something in the common room, you need to rent it. It's not as bad as other hotels, but if we had known it we would have paid for another option in Queenstown.

Great spot, very scenic. Nice cabin and staff really friendly and helpful.

Was in a great location. It was clean and staff were helpful and friendly.

Great place situated not too far from Queenstown and a fraction of the cost for a night! They even have a free shuttle service into town. Our cabin was nice and heated blankets were a great bonus! Definitely recommend if you’re heading to Queenstown.

This is a good place to stay if you need to be close to Queenstown and can't find or afford a place in Queenstown. We were a family of four and had a self contained cabin with a private bath. The cabin was quiet the night we stayed but a little cramped for 4. The staff was excellent and helped us get a hair dryer when we couldn't find one in our room. my kids really enjoyed the jump pillow and the little playground they had. I would recommend.

This is a good place to stay if you need to be close to Queenstown and cant find or afford a place in Queenstown. We were a family of four and had a self contained cabin with a private bath. The cabin was quiet the night we stayed but a little cramped for 4. The staff was excellent and helped us get a hair dryer when we couldnt find one in our room. my kids really enjoyed the jump pillow and the little playground they had. I would recommend.

The staff were amazing! Very knowledgeable, friendly and helpful! Accommodation was basic, but that is what was left when I booked. Staff more than made up for it :) thanks guys

The staff were amazing! Very knowledgeable, friendly and helpful! Accommodation was basic, but that is what was left when I booked. Staff more than made up for it :) thanks guys

Perfect self contained little cottage. Great facilities. Too far to walk to Queenstown but free Shuttle is great. Taxis back are expensive!

Comfortable, clean and good location.

Was miss booked...our family were in a tiny cabin(that did not look like the pictures online) The play ground was situated away from the cabins and close to the campervan parks(which usually dont have many children traveling in them) The children had to cross the main entrance into the camp to get to the play area and there were campers coming and going all the time so it was dangerous. The driveway had big pot holes in it. The kitchen didnt have any communal pots or pans to use and as we were flying in and out we were not prepared or warned to bring cooking equipment. There were no sheets on the bunks and there were only 1 pillow each per adult and they were pathetic thin ones at that. The curtain was hanging down and unhooked in a large area and there were stainson the floor.