The Westin Kolkata Rajarhat
About this hotel
Located in Kolkata, this attractive hotel for $116 per night is a great option for your next vacation. Luxury suburban hotel near New Town Eco Park Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a snack bar/deli are onsite. The Westin Kolkata Rajarhat offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers. This Kolkata hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested. Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Garden
Family friendly
Map of Kolkata
Reviews
4.4/5.0
Excellent(124 Reviews)
3.0
Although the hotel should be 5 or 4 stars but the staff were very bad and seemed no nothings about hospitality
The location and environment of the hotel was good only
10.0
Very friendly staff and excellent services
10.0
The customer service was great—cleanliness and safe.
Positive vibes
2.0
It was okay since at the beginning I had to face some service issues. Overall is good. Amit( one of managers at the restaurant where breakfast was served) was very professional & crew members were well behaved.
2.0
Comfortable and convenient hotel. The hotel is a Westin high rise and felt like Westins around the world. Everything worked. Staff were very friendly. Breakfast was very good. Room was good size and I slept well. Bathroom was great. Location is convenient relative to airport and Salt Lake. Cleanliness is adequate but not exceptional and there were some minor rough edges here and there.
5.0
My one-night stay at Westin Kolkata was exceptional. The hotel's ambiance was elegant, and the staff was incredibly hospitable especially Shruti Pandey (Front Office), providing top-notch service from check-in to check-out. She made sure the room was immaculate, offering a blend of comfort and luxury. The amenities were fantastic, especially the fitness center and the pool area. The dining experience was delightful, with a wide array of delicious options. Overall, my stay was nothing short of outstanding, and I'd highly recommend Westin Kolkata for a memorable and comfortable stay.
5.0
Property was absolutely top notch. Special mention for Pranab Banerjee - Junior Sous Chef for taking care of my dietary like at home and Ashma at the reception whilst checking out. Appreciate all the help and support during the stay. I will be back soon.
3.0
fantastic stay
5.0
The staff is incredible. If I could give more than five stars for the hospitality, I would
5.0
Staff was very helpful and it was a nice experience overall.
1.0
Very bad service from Westin , this will be my last stay at this property.
Food is bad
Service is bad
Follow up is too bad
5.0
Amazingly beautiful with great location,classy rooms with all the facilities to fulfill our needs,pleasant place to relax.I had a great experience during my stay there surely like to visit again.
5.0
The Westin is a luxury Hotel with all amenities. The affluent locals use the restaurant because of it's excellent food and variety of dishes available. The most exceptional thing about the Westin is its courteous and attentive staff. They couldn't have been kinder and we felt we made friends. I give this hotel Five stars and say thank you to the staff. Thanks to Pryanka and Sajan in the dining room.
5.0
Very good👌
2.0
This property has some good quality restaurants
5.0
This is one of my the best experience
3.0
The property is 5 stars, but the service is maybe 2. The staff is really unprofessional - when we checked in, the receptionist made a big deal with changing the card on file. We were there for three days, but the staff left us 2 rolls of toilet paper and we had to find the room service cart on a different floor to get more after calling and asking multiple times. Many small things also added up - I had to prove, for example, that my swimming trunks were in fact swimming trunks and not cotton pants. Although there were numerous staff in the lobby, nobody ever held the door open for us while we were moving luggage. We asked to do laundry and also for the cost, but they took our clothes without specifying and charged us an exorbitant amount in cash without providing us with a physical copy of the bill - again we had to force the receptionist to print us a copy. Overall, a fairly poor stay - the only bright spot was the food.
2.0
From the start, this was a disappointing stay. We had a terrible check-in wherein the property charged us extra for our child, though our booking already included the child. Here, we would like to appreciate the effort put in by Expedia in clarifying & resolving the issue. Unfortunately, it didn’t work out as the property wasn’t supportive. During the stay, we found the bath tub needed maintenance intervention before it could be used. Also, the housekeeping too wasn’t regular. Overall, the staff behaviour too wasn’t friendly. We did discuss this with a few managers & a chef. They showed a lot of understanding and were quite supportive. In the end, the overall experience, unfortunately, was far below our expectations.
3.0
I stayed at Westin Kolkata both pre and post Covid19. There is definitely a difference in terms of overall maintenance of the hotel. It’s getting back on track now and that’s pleasing. The 10th floor restaurant’s food and staff are amazing - all of them!
Reception area needs to get back it’s old mojo and you can see the effort being put in. Unfortunately some of the chaos in the reception area is caused by guests who feel entitled as they are in a 5* hotel but that aside the reception does need a refurbishment.
Communications between reception and concierge MUST improve. It’s broken (more than once for us).
Overall staff are nice, courteous and helpful! I will recommend this place.
2.5
I stayed at Westin Kolkata both pre and post Covid19. There is definitely a difference in terms of overall maintenance of the hotel. It’s getting back on track now and that’s pleasing. The 10th floor restaurant’s food and staff are amazing - all of them!Reception area needs to get back it’s old mojo and you can see the effort being put in. Unfortunately some of the chaos in the reception area is caused by guests who feel entitled as they are in a 5* hotel but that aside the reception does need a refurbishment.Communications between reception and concierge MUST improve. It’s broken (more than once for us). Overall staff are nice, courteous and helpful! I will recommend this place.
2.0
Awesome experience Mr. Deb from the front office he was very helpful and friendly
2.0
Awesome experience Mr. Deb from the front office he was very helpful and friendly
5.0
The lake view room was amazing
1.0
Check in took so long it was ridiculous. Tried to give me a smaller room than the one I paid for. When I finally got to the room I expected, the sofa was so stained I wouldn’t sit on it. Housekeeping removed it and brought two clean chairs. Very good happy hour…free drinks which was just what I needed after the horrendous check in.
2.0
Excellent hotel, good service,...maje that very good service.
A very rudimentary and at times dangerous spa.
As usual ,a dash of bureaucracy...
Service recommendations: Abbas and Kritika in house keeping
Ayantika in the restaurant
Will definitely come back again
2.0
Excellent hotel, good service,...maje that very good service.A very rudimentary and at times dangerous spa.As usual ,a dash of bureaucracy...Service recommendations: Abbas and Kritika in house keepingAyantika in the restaurantWill definitely come back again
5.0
Great Property
1.5
I didn’t like the service of housekeeping staff.
5.0
Friendly customer service which I liked most on my recent visit; but scanning part of Barcode wasn't properly working. Therefore, I couldn't review the Dinner menu before I order for room service. That was a little inconvenient for me. They should have kept one hard copy of menu as well for guest's convenience. Thank you
5.0
Beautiful hotel, great food , great location ,
2.0
It was in no man's land . Minimum 5 km from humanity .
2.0
Check in experience was not good, as I had access to business lounge but they didn't tell me, and even the next day I asked them and they said I had no access... Had to passed 4 days until they finally gave me access..... Besides that, in general the Service of Indrani and Sweety was amazing! Always ready to help!
2.0
Great service of Indrani, Sweety and all the team at the Business Lounge! Thanks Guys!
2.0
The hotel was very good , well maintained and food was awesome.
Loved my stay and would like go god back again with my family this time .
2.0
The hotel was very good , well maintained and food was awesome.Loved my stay and would like go god back again with my family this time .
3.0
Restaurant manager, chefs and staff were excellent dining experience. We will all recommend to family and friends. Check in and front desk staff gave poor service. I still have not got my final check out statement having warned about my 5am check out in fact they wanted to charge me again having paid 15710 Rupees cash. Please ask the hotel to send me check out statements
5.0
Great property with a wonderful staff. Chefs Rubai and Vicky deserve special mention for preparing meals for my daughter with celiac disease. Great property and also the check in staff and manager Sugam are wonderful in making sure guest is treated with great care. Great job! Will return definitely.
5.0
Good gym. Friendly staff. Clean area and near airport.
2.5
Nice hotel for business & holiday trips .Good breakfast & variety.
2.5
Amazing and excellent.Must stay ...Enjoy the beauty of city, sky and roads at night.Each member of the team in the hotel are perfectly professional and very humble.
FAQs
How much does this hotel cost compared to others in Kolkata?
The average price for a rental in Kolkata is $59 per night. This rental is $57 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Westin Kolkata Rajarhat. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Westin Kolkata Rajarhat. Enjoy the water!
Is The Westin Kolkata Rajarhat pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Kolkata Rajarhat?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and parking.
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