Staff was courteous. Room was very clean and quiet and well-appointed. Nice location. Five minute walk (or less) from the Amtrak station. Good breakfast (plenty of protein). Pleasant dining area. I have worked in Hospitality in the past so I know what to look for. I will definitely choose this hotel again, next time I am in St. Albans.

I don’t understand the additional $25.00 fee that I was charged on top of my room charge. I used nothing other than the parking garage.

Didn't like the fact that there is a fridge in the room, but no microwave.

The staff was very friendly and accommodating. The pool was nice, clean, and warm. The breakfast was good. The parking garage is directly behind the hotel.

The place would of receive a 4-5 star overall except it didn’t deserve that but a low star rating only because of the inside of the pool was very filthy it needed scrubbing & cleaning & the water was cloudy, the hallways where the rooms are located were filthy please take care other than that it’s a nice hotel

Friendly staff.

Great staff and facility. Just a bit pricey.

Hotel is nicely outfitted with lovely furniture. Bathrooms are particularly wonderful and efficiently laid-out.

Excellent hotel and we enjoyed our stay very much.

Excellent hotel I would definitely comeback Highlight Strength: clean (never seen this to this level in any other hotels)

Short walk to shops on Main Street and Taylor Park. Nice parking garage with discount rate of $3 per day. Dog friendly

The hot breakfast was really nice. The pool was too warm and felt like a hot tub and the heating turned on in our bedroom in the middle of the night. Staff were OK not the friendliest.

Convenient location for our stay in the area, the hotel was clean and the staff were great.

We were very pleased with staying here. Pool was excellent and very warm. Room spacious and modern. Great location - easy to walk to nearby restaurants.

I did not like the fact there were no microwaves in the rooms, you had to go to the lobby to warm up food. It took forever because there was a line.

5 stars

Wonderful and convenient place to stay in downtown St Albans. Helpful staff!

Property was very modern & clean. Night staff was so kind and thoughtful. Would highly recommend staying here.

Perfectly adequate accommodations in a fantastic location in downtown St Albans City historic district. Extremely convenient. Staff helpful. Hallway and room carpet needs cleaning. Breakfast is great. Parking very close by as well and complimentary. Will stay again when next in St Albans.

Me and my husband biked the Lamoille Valley Rail Trail, we did 70 miles and it took us 12 hrs. to arrive at the hotel. We were exhausted and I was hoping for a nice, clean, and friendly hotel when we got there. I have not always had the best experiences with hotels so I didn't get my hopes up to high. The hotel exceeded my expectations! The hotel was beautiful! The staff were all very kind and helpful. The entire hotel was very clean and inviting. When we entered our room you could smell how clean it was. The bedding was fresh and clean and the pillows and bed were very comfortable. I wanted to go for a swim in there pool but was to tired, I did check it out though. The pool and deck area was very clean and the water felt very warm. We both slept well and the next morning we enjoyed the best continental breakfast ever!! They had a huge selection of breakfast foods and drinks and all of it was amazing. It was very clean and organized and kept fully stocked, including the coffee and tea bar. We needed to rent a car to get back home and the staff went above and beyond helping us find a rental. You can't have such and amazing establishment without great employees so kudos to all of the staff at the Hampton Inn in St. Albans!! We were on a time restraint so we weren't able to enjoy their beautiful pool or get out and explore St. Albans so when I save up some extra money I will be back to relax by their pool and explore the city. Thank you Hampton Inn staff for your hard work!!

I requested adjoining rooms and this requirement could not be met. I also found leftover food in the fridge from the previous guest when checking into my room.

The front desk person allowed a young man to enter the building around midnight to use the bathroom. He told the young man it was for guests only but then let him in anyway. Me and my grandson felt very unsafe.

The hotel itself was great, a typical 3 star hotel. The only issue was that a train went by, loudly, ALL.NIGHT.LONG.

Wonderful

just needed a place to stay the night

Employees gave each other attitude and then gave my daughter attitude when she visited me during my stay, even rented out the meeting room for her birthday, no one came and serviced my room. Ended up dumping garbage myself multiple times. Terrible experience.

The front desk staff was helpful and courteous, as well as efficient. The room was clean and well-appointed, the parking was excellent, and I liked being able to walk everywhere I needed to go. The breakfast far surpassed any that I have ever had as a free offering at a hotel. I will stay there again when I return to the area next year!

Prefect

Staff is always amazing. Great location within downtown

Difficulty parking. We are older people and it was difficult getting a handicap parking slot and entry to the Hotel was not the easiest.

Clean and neat. Breakfast basic, but just what is needed for an early start at 6:00am. Easy walk to nearby restaurants and shops in town.

Very friendly staff. Room wasn’t that clean though. Bed didn’t seem fully made. Found some hair in the bathroom etc. it’s a very basic hotel and I can understand why it was ~ $400 a night, but we were in a jam. Breakfast looked pretty good. Waffle iron seemed tough for some to get the waffle out. Coffee was not that hot, but there’s a great little espresso place right across the street.