All in all the stay was great

It was very comfortable and everyone was very polite and the room was beautiful.

safe quiet excellent staff

Loved the staff! Bistro especially!!!! Give them a BONUS!!!

This was a very comfortable place ina quiet area of Flower Mound.

The air conditioning made a squeaky noise when it came on. Also a loud noise like water going thru the pipes in the wall before daylight. Kept us awake.

Shuttle from airport 👍

Wonderful hotel ....clean, quiet and right in the middle of Flower Mound! Couldn't have had a better stay anywhere.

typical of the franchise.....excellence all the way around!

Clean and glass shower was awesome

Awesome! Would stay here again. Definitely!

the place was great, people great, not enough help. Little things were lacking that should not have been as a result of staffing

the people were great and the service was great! Cleanliness could be better- I think it may just have been lack of staffing

Wonderful room. Had a great night sleep in a comfortable bed. Also the shower was a treat. Will definitely rebook in the future.

Loved it. Fast check in and quick check out. Clean, comfortable and just awesome

Great place to stay

Kind staff, very clean, comfortable rooms, peaceful stay

Very nice place to stay. Beds were very comfortable, hotel was exceptionally clean. Service was top notch. Breakfast was excellent. We will definitely be back.

N/A

I prepaid a breakfast coupon because I thought the breakfast was boufet style. In fact is just a coffee and something to eat that I could have bought much cheaper at the place. I feel chated

Everything was fine however, the bed was too soft causing my wife a little back ache.

Very clean and comfortable

Great location, good neighborhood

Great

Always convenient and close to everything in Flower Mound area where my daughter and grandchildren live

Awesome staff. Julia and the others were great. The only thing is the room was very dusty and service clean I showed the general manager pictures … dust/dirt on thermostat coffee stain inside a drawer … hanging dust balls under light… spatter on side on night stand. Spatter on wall . linen on bed had stains that should not have been put on bed They were clean but permanently stained. Marks on walls from usage could have been simply washed. I normally wouldn’t say anything but I mentioned to manager who said she’d have the room cleaned, but the cleaning team simply did the basic and I know for a fact they didn’t vacuum because the same plastic bag debris was left on floor. Again. The hotel was a 5 but the cleaning staff will be the detriment of a beautiful hotel if they don’t level up the cleaning. People with allergies will surely have some triggers. I really hope this helps to get on housekeeping.

Very nice and accommodating staff

Our main complaint was the check-in. Check in was at 3 and we got there at 2:30 so we thought we'd see if our room was ready. We were told that we had to come back since it wasnt 3 yet. After traveling 4 hrs with 3 kids we decided to walk along the riverwalk. We came back at 3:30 and our room wasnt ready and was told it'd be about 45 minutes. Thankfully i asked if we could get a key for the pool so the kids could swim while we wait. I think we finally got to access to our room around 4:45!!!! That pool was a lifesaver with that long wait. We also had to request multiple times for a rollout bed.....but at least it arrived before bedtime

Property was overall clean - staff was friendly. However, when a party of about 15 people started blaring loud music and screaming just outside the back door at the fire pit/patio area at 1 am, they were unable to stop quiet

The bar and food staff were excellent and accommodating. Overall, it was a great property to visit!

CLEAN WONDERFUL SMELLING PLACE ALL THE TIME..CLEAN ROOMS HELPFUL STAFF HIGHLY RECOMMEND