The mattress was plain awful. I There was a big hole on one side, and ut feels like I would get stuck in one area and couldn’t move around. I was there for two nights but could not sleep well at all.

This is a basic hotel. Needed some upkeep…hook in the bathroom coming out if the wall, tp holder loose in the wall, side table light not working, poor lighting all around. Just basic.

It’s was a good and comfortable stay!

Clean property.

I liked the fact that even though I didn’t have a pet it was pet friendly. Next time I can bring my pet. Next it was easy to find and next to a few restaurants, an organic supermarket, spa and movie theater. Parking was easy and accessible. Inside was clean and had a tv with a lounge area if you needed to wait or just wanted to get out your room for a bit. The front desk was courtesy and it was easy to check in and out. The rooms were average size and we had a front window with a decent view. It had a microwave and mini fridge which comes in handy. Rooms were clean when we arrived and had a nice closet space. The water got really hot which I enjoyed. I didn’t like that breakfast wasn’t included and you had to pay for a mid breakfast. I stayed for 4 days and my room wasn’t cleaned not one time. We had to put the trash bin in the hallway for it to get dumped. The staff wasn’t friendly at all. You walk by them and say “good morning “ they look at you like whatever. Other than that it was good. Hope this helps. I depend on reviews when I’m choosing a hotel to stay at.

Very clean hotel, confortable rooms, Staff professional. Housekeeping lady by the name of Pilar very helpful. The only downfalls were that they advertised an indoor pool but it was closed for the season.

Great beautiful location! This is a great Hilton property!

The digital key via the Hilton app didn't work, and staff shrugged it off and couldn't fix. $26 per person for average (at best) breakfast was ridiculous. Was supposed to be "made to order" but was basic buffet that would have been free anywhere else. $12 per day parking also ridiculous. Total of $87.53 spent on amenities that should all have been free. Also, mini-fridge didn't work, and no fan in bathroom. Horrible experience.

We've stayed in a lot of hotels, and this one was as close to perfect as it gets. Comfortable bed, heat that works, lots of space, practical seating and table surfaces, USB ports out the ying yang, blackout shade that blocked the light, great pillows, great shower! We did not have the breakfast so I can't comment on that, but we did watch TV, which was also great. Oh, and the wifi was strong and reliable. Convenient and comfortable!

The room was very clean. The front desk staff were very friendly and helpful. I would stay here again.

Very nice place to stay.

Our room was nice, but MULTIPLE lights in our bathroom and closet had bulbs that were out. Super inconvenient

It was nice

The room was horrible -the curtains were broken and would not move up or down. The faucet and the toilet paper holder in the room were broken as well -lousy experience!

Clean and new facility, would come back again to relax!

Cons: Staff at check in was on their cell phone, took a minute before they looked up to help me. My 2nd key card didn’t work. Should have included breakfast like other hotels at this price, not $25 per person. For four people, there was only 3 bath towels upon our late check in. Pros: nice big end of hall and corner room for my family

Good trip. No problems

Great hotel.

I reserved Dec. 2-9. I extended my stay another week Dec. 9-16. I checked out the 9th, paid my balance & paid for the week Dec 9-16. I was given a new keycard for the same room so I would not have to pack and move rooms. On Dec. 9th, 2023 at 11:36p.m. I was woken up abruptly by a man in civilian clothes banging loudly on the door. I woke up terrified and disoriented. The man demanded I opened the door. Said he was sent to remove me from the room, that the room was supposed to be vacant. He angrily insisted I needed to get dressed and leave the room. I asked for the manager to please call my room, he said he was the manager. I later found out he was the food & beverage manager Omar, not the hospitality manager. A couple was coming in the hallway & looked at us like we were a bickering couple. Extremely embarrassing on top of the harassment. I gave him my last name & explained I had extended my stay. He left. About 5minutes later I got a call from Rasheed at the front desk. He went on & on yelling at me demanding I leave the room. This went on for long minutes to where I put the phone down to not hear his yelling and insults. I was harassed, terrified, insulted, humiliated and disrespected by these men. The harassment kept me from sleeping well for the rest of my stay. I had to go to urgent care & from urgent care they sent me to the ER. Still today 12/20/23, I wake up at night terrified & anxious in my own home. This was the worse expirience I ver had in any Hotel; ever!

The hotel is magnificent. It's my wife and I's favorite place to stay while in New York City.

I booked this room approximately one month in advance. I drove 5 hours to attended a holiday party, then attempted to check into my room. Unbeknownst to me, the Hilton rebooked my room for some other party. The front desk was very nonchalant and just instructed me to “check your email.” No attempt to help and totally rude(I arrived at 11:30 and had to find a hotel at the last minute. You would think that if someone had a job to great guests, they would be personable and helpful. Not the Hilton Garden.

Great stay. Easy check in. Nice location

We thought it was really expensive. We were annoyed that we had to pay for parking in a suburban location. For the price they should have provided a breakfast buffet. The hotel was nice, but I’d probably look for a more reasonable option in the future.

Bathroom needs attention. No working outlets in the bathroom.

We booked this hotel specifically because it had an indoor pool for our kids. It was only after arrival that we were told that it was closed for renovation.

We definitely enjoyed our quick stay however the room had a musty smell to it and the mirror in the bathroom was hanging on by a thread. Other than that the location was wasy to get to and definitely convenient

Comfortable beds

Nice

The workout room was not up to previous standards. There was no gel in the machine to wipe off the machines. In the past towels were available but that was no longer the case. While initially there was a role of paper towels, on my last day no paper towels as well. The room in which I stayed was basically fine. However, the lighting was just barely sufficient.

Room

Very nice over all. Friendly staff, clean. Rooms are quite accommodating.

Nice