Four Points By Sheraton Nairobi Airport
About this hotel
Nestled in Nairobi, this attractive hotel for $231 per night is a great choice for your next vacation. Upscale Nairobi hotel in Embakasi with 2 restaurants This smoke-free hotel features 2 restaurants, a full-service spa, and 2 bars/lounges. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a health club, a snack bar/deli, and a steam room are onsite. Four Points By Sheraton Nairobi Airport offers 172 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. 42-inch LED televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, and complimentary toiletries. This Nairobi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers. Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Gym / Fitness Center
Garden
Map of Nairobi
Reviews
4.5/5.0
Excellent(713 Reviews)
5.0
Drivers were waiting outside immigration and everything was incredibly efficient and friendly. Perfect.
5.0
Really good experience with Four Points. They picked us up from the airport and were waiting with a name board even though our flight was delayed by 2 hours. Outstanding breakfast too and lovely staff all round. I’d definitely transit through this hotel again!
2.0
Obviously,proximity to airport is the draw here. My plane was met as expected, and there is a shuttle going to the airport every 5 minutes. Lots of airline employees use this, which may be why it feels so cold and impersonal, compared to other hotels I have stayed in in Nairobi.
Room was small-ish but adequate. Nice bathroom and great shower.
Good breakfast buffet, nice restaurant, pretty swimming pool.
2.0
Lovely hotel with amazing staff. However, they were doing construction during my visit and there was a great deal of noise disturbance overnight.
10.0
I was thoroughly impressed by this hotel. It was a stopover in between gorilla trekking in Rwanda and a safari in Masai Mara. The food was incredible and the staff were super attentive. The property itself has much more of a high end boutique hotel vibe. Highly recommended it!
2.0
Nice hotel. Very convenient proximity to airport. When we arrived to check in close to midnight, our rooms were not available yet to occupy.
3.0
Brilliant service, staff and food. All was great, thank you.
2.0
Missing some of my personal things on checkout, I would not trust this hotel again
2.0
Very short but good. Excellent service. The breakfast was great!
6.0
For a hotel near an airport I was hoping for a bit more fiexibility. I checked in at 4am but was refused a late check out.
2.0
Poor and rude service! Mini bar not checked before my stay and front desk kept asking about a wine bottle I had never seen. Definitely not a 4 star hotel - would give them a zero star.
10.0
Every time I visit Kenya, I need to stay near the airport. I always choose the Four Points.
They bend over backwards to make my stay comfortable and enjoyable. On this inbound trip my flight was delayed and I didn’t arrive until 3am. They were still at the airport to pick me up and the welcome at the hotel was warm and friendly.
10.0
Excellent service.
8.0
I would recommend but I also wouldn’t recommend.
5.0
Great hotel, very handy for the airport
5.0
Closest hotel to the nairobi airport. Is very clean in fresh and new. Friendly and helpful staff.
10.0
For anyone transiting through NBO, Four Points is a LOT closer to the airport than virtually any other hotel. It is very clean. The rooms are comfortable, with a terrific shower and good internet. Staff is helpful and friendly. A great place for an overnight stop.
5.0
Convenient.
5.0
The Poo and l room was reallly nice and comfortable
5.0
It was a great stay. Pick up from the airport was timely, room was clean and ready before I got there. Staff was very welcoming and friendly. Absolutely worth the money and will stay again next tine. Really liked the rooftop bar and pool as well!
4.0
Accommodation was located near the airport, not on the airport. Not an issue at all as the hotel offers free transfers. Rooms are nice and very well cleaned. Staff is very helpful and friendly both at reception and in the restaurant. Only point of attention would be to confirm to customers that transfers have been arranged.
5.0
Great overnight stay
5.0
Shirt but enjoyable stay
5.0
Staff was friendly, restaurant was excellent!
5.0
What a pleasure it was to stay at this hotel. The staff were all so friendly it made my overnight stay incredibly easy and enjoyable
5.0
I always stay at Four Point Sheraton Airport Nairobi when I visit Kenya. It is a great 5 star hotel.
5.0
One of only two hotels inside airport security. Always love staying here. Clean, friendly and good food.
4.0
Excellent service. By the time I had cleared immigration and customs it was 1130pm. A member of staff met me with a name card and called a driver who quickly transferred me to the hotel. Very smooth and efficient. Very friendly and helpful front desk.
4.0
We loved our stay but the only problem
Was the shower leaked water and got all
Over the floor
3.0
This is normally my go to when transiting through Nairobi. Unfortunately this stay was very unpleasant. A colleague got stranded in Nairobi with an overnight layover and being a Marriott member I assisted and reserved/paid for a one night stay. Shortly after checkin (close to midnight) had to inform staff that the shower was dirty and littered with “cut short hairs” throughout. The staff was nice enough to change rooms but for a hotel of this caliber, that was unacceptable not withstanding the fact that that it was midnight. Finally, I paid for the room and chose that hotel as a Marriott member and wanted credit for the one night. Was informed because the person using the room isn’t the Marriott member, I could not receive rewards credit albeit this has been acceptable previously when I travel….worldwide. This compounded the bad experience and will shape my hotel selections moving forward. If I’m supporting my “team”, I expect my “team” to support me in return.
3.0
Great modern airport near the airport. I liked the warm pool in particular!
3.0
Just perfect.
5.0
Exceptional customer service.
5.0
Comfortable hotel, clean and very friendly staff. A great stay if you have a connecting flight the next day at Nairobi airport.
5.0
Friendly staff and great customer service. The concierge check me into my domestic flight which was early in the morning.
5.0
The property is very beautiful and very secure!
5.0
Front office staff are impeccable.. all of them
3.0
Great stay, super clean, large quiet rooms and warm, friendly staff. Rapid access to airport. Security taken very seriously. Easy access to fast wifi.
5.0
Fabulous stay at the Sheraton. Staff were super friendly and efficient. Would highly recommend this hotel. Shuttle bus worked well. The swimming pool was an added bonus. Would definitely stay here again.
1.0
No help or any flexibility when visa didn’t come thru. Awful. Plus they told us no availability the next day which was a lie
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $91 per night. This rental is $140 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points By Sheraton Nairobi Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points By Sheraton Nairobi Airport. Enjoy the water!
Is Four Points By Sheraton Nairobi Airport pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points By Sheraton Nairobi Airport?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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