Westin Carlsbad Resort & Spa
About this hotel
Upscale golf hotel near LEGOLAND® California This smoke-free hotel features 4 restaurants, an outdoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include a spa tub, valet parking, and a business center. Limited housekeeping is available. Westin Carlsbad Resort & Spa offers 208 accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered on a limited basis. Amenities available on request include microwaves. An outdoor pool and a spa tub are on site. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Laundry
Balcony / Patio
Hot Tub / Spa
TV
Garden
Map of Carlsbad, CA
Hotel in Carlsbad, CA
Reasons to book
Includes essentialsGarden, Pool, Kitchen / Kitchenette and more
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Reviews
4.2/5.0
Excellent(510 Reviews)
5.0
The buffet at 20/20 was amazing.
5.0
Great !!
5.0
Nice and quiet location. Very relaxing.
5.0
Everything was super!
10.0
Beautiful location. Beautiful rooms lovely ambiance
6.0
Plan to pay another $100 per night for resort fee ($35) and parking ($43) plus taxes on top of your room rate. This hotel needs serious overhaul remodeling from bathtub is old and moldy to toilet paper holder is not even functional. Room decor is mix-matched and outdated. I asked for a bowl and some silverware on one evening. The room service person brought me a cup! He said I needed to go back down to front desk and asked for bowls as he doesn't have one... I don't know why a Westin hotel can't provide a bowl and some silverwares to their customer???
Will not stay here again. What a rip off and terrible customer service.
1.0
We arrived at 315 and were told room not ready. We waited in lobby til 4 and asked again they said no 30 more minutes even though I recd an email to check in early. They offered me an “upgrade” from 2 kings to 2 queens for 20 dollars extra. That’s definitely not an upgrade when we reserved that hotel FOR the two kings! I said no we Will wait. Someone came back at 445 with a room key for two queens and said they’d waive the fee. We did not want two queens! My sister arrived at 5 and had no problem getting checked in to her two kings. The queens (seemed like fulls) and were not like the kings we’d slept in before at this hotel. My back and neck have been messed up all day. This was a huge disappointment and we have stayed here in the past but if this is how they run things, we will likely not be back. and the “upgrade” was a handicap room which I wouldn’t recommend for people who don’t need that kind of room. There is no shower curtain and the water goes EVERYWHERE even if you are very careful. Not sure what happened to the room we were supposed to have but this trip was completely disappointing. My husband stays in hotels weekly for work and this was worse than any experience he’s had in his 12 years of working out of town
6.0
The room was large, the bed comfy, but the room wouldn’t heat up property. The $35 per day for self parking outside seems high and was’nt clearly shown on the website.
2.0
Worst experience ever with front desk person!
She has unprofessional behavior and treat us like some cheap Motel customer!
2.0
Unreasonably high parking fees.
In room coffee machine was very average
One restaurant in the property was nice but not enough choices around the day for food.
5.0
Great customer service. They allowed us to check-in early, room service was yummy, and the complimentary gelato was a bonus. Will definitely stay here again.
3.0
Positives- Room was a good size and clean. Bell hops were accommodating. Hotel overall smelled good and was clean.
Negatives- Staff acted inconvenienced when asked simple questions. We tried the restaurant and sat there for a while before anyone came to our table while tables around us were served. There are spiders everywhere around the property.
5.0
Staff was attentive and very nice. The room was very clean and very accessible to Legoland.
3.0
We asked for someone to come in and set up the sofa bed, no one showed up. During our 3 night stay, no one came in to make the beds or change the sheets.
3.0
Clean comfortable hotel, pleasant competent staff, all good. Checking for one of our rooms delayed as room not ready on time. Otherwise fine.
3.0
View of resort lobby from 3rd floor did not meet my expectations. Sunrise, sunset, city of Carlsbad and Pacific ocean not visible from balcony of room 1343.
2.0
Unfortunately, there is only one chair in the room. There used to be a chaise lounge, but no longer. There is also no bench to lay suitcase to unpack. It’s nice to have seating for two without having to sit on the bed. Furniture arrangement is poor for such a nice hotel.
5.0
The property was clean and comfortable
3.0
Not worth the price. Poor options for a late breakfast. Checkout very slow and tv checkout did not work.
5.0
love amenities connected to Sheraton next door
3.0
The property was good but the service was very much lacking. Called quite a few times to the front desk but no one answers the phone. I was really surprised. I asked for extra pillows and nothing came after an hour. I called a few more times and no one came. I also called in the morning to check out and no one answered the phone.
1.0
The hotel was definitely not welcoming, only thing that looked good was the lobby. The rooms needs serious updating and the employees are not well versed on what good customer service consists of.
1.0
The hotel is besides legoland. At 11:30 pm and 6:30 pm, children were screaming everywhere non-stop. I couldn’t relax one bit.
5.0
Super family friendly and convenient for Legoland.
Good was pricey, but whatcha gonna do? :)
2.0
Vinyl flooring in room was very dirty.
Mattress was very soft and had little support.
Pillows were the same.
Beer selection was limited
3.0
Expensive and mediocre. Premium internet was 8mbit. Televisions were 720p from the early 2000s. Clocks weren’t even updated for DST.
3.0
Nice hotel. Great beds. Love that it’s one of the few with two king beds in a room.
5.0
⭐️⭐️⭐️⭐️⭐️
By far one of the two best hotels I’ve ever stayed in. I like friendliness and cleanliness in my stays the best. This hotel exceeded my expectations. I definitely recommend.
3.0
This property is clean and close to legoland and the sheraton which has a kid friendly pool. It needs another restaurant or dining option though. Only one restaurant for the entire hotel isnt enough. The Westin is also incredibly short staffed. Expect very long wait times for check in, service at the bar or restaurant and room service. They have 2 employees for the entire lobby and restaurant. Its insane.
1.0
Poor communication poor staff no privacy super inconvenient
2.0
Changed our room to ADA room which had a bad smell.
3.0
When I first arrive on the property, I knew that parking was going to be a hassle. And Shernoff when I got to the front desk I was told I’m being charged for parking. When I got to my room, I realize the air conditioning was not working properly, after several attempts to get it to work, I notified the front desk. After numerous conversations regarding the AC, Management finally sent a maintenance person to look at it. He did reset the thermostat but, we did get a major run around by the front desk staff. I would not recommend this hotel. There are plenty of others in the area and a lot cheaper.
2.0
Definitely not luxury. Comfy bed, nice shower, pretty property. Turn down service was missed multiple days, not a big deal for us but not what I expect from Westin. Also, incredibly understaffed at front desk. Peak time in evening and only one person available to check people in or field questions while a line of frustrated folks mounted. This was definitely not a top notch experience. Location near legoland is useful if you’re here for that but in future visit we would stay some place with more walkable amenities like outside restaurants, beach, etc.
Our stay was OK but not great. Don’t feel it lived up to reputation and/or price.
5.0
Great location for Legoland family vacation.
4.0
Walking distance to Legoland was convenient.
5.0
We enjoyed our time here! Such great service. We will definitely be returning.
5.0
The openness of the facility.
4.0
It was a short stay, the room was quite spacious but there needed to be maybe one more chair or something. The upholstered chair at the desk was too low to properly use my laptop and there was no other option. The arm chair could have used a foot stool, otherwise all the amenities were great.
5.0
Amazing property and walking distance from Legoland.
Good options for dining too
1.0
Still waiting for the refund that I was supposed to receive
FAQs
How much does this hotel cost compared to others in Carlsbad?
The average price for a rental in Carlsbad is $414 per night. This rental is $36 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Westin Carlsbad Resort & Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Westin Carlsbad Resort & Spa. Enjoy the water!
Is Westin Carlsbad Resort & Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Westin Carlsbad Resort & Spa?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen / kitchenette, internet / wifi, and laundry.