Tru by Hilton Madison West, WI
About this hotel
Situated in Madison, this lovely hotel for $126 per night is a great choice for your next break. Hotel in Madison with free breakfast and fitness center This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Housekeeping is available on request. Tru by Hilton Madison West, WI offers 106 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Madison hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request. Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen / Kitchenette
Internet / Wifi
Parking
Laundry
Balcony / Patio
TV
Gym / Fitness Center
Family friendly
Map of Madison, WI
Reviews
4.6/5.0
Outstanding(838 Reviews)
5.0
Cleanest hotel I’ve stayed in all year. The was such a fun place to stay for my husband and I. Good breakfast bar with gluten free options. Loved the modern minimalist look of the room. The staff was very friendly. I would definitely come back.
5.0
Was a good stay pleasantly surprised by the amenities
3.0
Room still had dog hair.
1.0
Never again! Computer had no keyboard and the touch screen was too hard to use. Shower was IMPOSSIBLE to figure out and couldn't get hot water for 10 minutes. Front desk dude couldn't care less. TV remote was cryptic and impossibly difficult to use. No canopy over entrance - got soaked by rain unloading car. They should focus on making the amenities easy to use instead of making everything stylish but difficult to use.
2.0
The TV did not work
5.0
This hotel was great. I like the clean, contemporary decor. Check in was easy. Any staff we met during our stay was friendly.
5.0
Service was great and excellent. Room extra clean. Will be back!
5.0
We had a very good stay. It was very clean and very fresh—I’m guessing they remodeled recently. A good continental breakfast with oatmeal, omelettes, sausage and pancakes. There isn’t a pool, but they do have a fun gaming room with a pool table, dome hockey game and board games available. There is also a variety of snacks for sale. There are several restaurants a short drive down the road.
5.0
Loved the cleanliness, appearance, hospitality,quiet, breakfast variety, and location.
3.0
Walls seem to be quite thin and the bed is a bit hard.
3.0
Very good value for the price. Rooms are small, but efficiently laid out, clean and updated.
10.0
Very clean and spacious rooms. Would stay here again
10.0
Love it!
10.0
Everyone was very nice when I checked in. I really like the style of the Tru Hotel, almost minimalist but clean and modern. Would stay here again!
10.0
Very clean facility. Staff was very friendly. The only drawback I would say is that the room thermostat was pre set with no way to adjust. Room was cold for our liking.
2.0
It all started upon arrival. Found hairs in the shower and then that led me to doing a better check of the bed. And sure enough that also had hairs from previous guest. Called front desk and was given another room. SAME EXACT issue! And another, same. Finally I got tired of being bounced around so decided I would stay if they made sure I got clean sheets and replaced them myself. Sheets and even the mattress pad underneath had to be replaced because they both had pubic hairs left from previous guests! In the morning, the staff member on staff was super rude and refused to give me her name. Finally spoke to the assistant manager Jerica Shiu. She also didn’t offer any apology for the inconvenience and was rather more concerned with getting me out of there. And made excuses for her staff member rudeness and the condition of the hotel. Granted this is not an expensive stay, but at the very least I would expect basic maintenance to be upheld. I have documented all this in case they try to dispute.
3.0
First time at a Tru hotel was very impressive. I traveled extensively for business few years ago so I stayed in all 4-5 stars hotels. This one was on the top of all of my stays. Heidi the manager was over the top with friendliness and help with anything.
Will defiantly be searching out Tru hotels in the future
3.0
My brother and I decided to break up our 12 hr drive from MN to MI by staying overnight in Madison. We had no idea what hotel to book but I always remember that any Hilton property has always had great beds and are very clean. The Tru by Hilton in Madison was great! Of course the beds were very comfortable which was great after being on the road all day. The cleanliness of the room and especially bathroom was superb! The breakfast was wonderful also, with pancakes, already made so you don't have to stand and wait and the nice array of egg fritatas, sausage, oatmeal, cereal, hard boiled eggs, yogurt and fruit selection. We had many choices for hotels in the Madison area in the $75 range, but Tru by far, exceeded our expectations! Thank you and we will be back!
3.0
Great hotel. Nice dining area with games and stuff for adults and kids. The service was great. The kids loved the pancake maker. The rooms were really great and the beds were great!
10.0
This hotel is very clean and new. All was good except breakfast was a bit lacking.
3.0
Was terrific! The over night guy was really cool!
3.0
We had an amazing stay ! Great room great customer service tremendously. Amazing delicious process!!!! THE ROOM HAS EVERYTHING ! SUPER CLEAN A+++++
10.0
The staff was very friendly. They gave great recommendations on where to eat when a lot of places were closed for the holidays.
10.0
Room decor was cool! Nice touches! Check-in was simple! Quiet.
10.0
Only thing I want to add is add tums or some other medicine to help with acid reflux to buy at your facility
10.0
Clean, friendly, excellent service, comfortable!
3.0
Hotel and staff were friendly. Breakfast was very good. Shopping was super convenient. We will definitely be back for a stay.
5.0
Super clean, great staff, breeze checkout and checkin
5.0
The hotel is between Madison and Middleton, is a great location.
3.0
I love staying at this property! It has such a good vibe!
3.0
A wonderful place to stay, room was wonderful, the people were amazing. I will certainly be back
4.0
Value for money.
5.0
Very clean and staff was extremely attentive.
4.0
Larry was at the front desk when we checked in and was very nice and welcoming. He gave us recommendations on restaurants in the area and answered all our questions. It just happened that he was at the desk the last night of our stay. We enjoyed sharing with him our dairy story and why we were in Madison. It was his turn to ask us questions and he was truly interested in all that we did back in Virginia.
3.0
Pleasantly surprised by how much I really liked my stay.
2.0
The only knock I have on this hotel is that the TV satellite signal was weak. Unfortunately, it was so bad that none of the channels would work.
5.0
Loved the free breakfast, bubble hockey in the lobby, good parking.
3.0
Quick trip to Madison. Hotel was great. Evertyhing was good. Great Location
6.0
This is maybe good for a single person staying on business but not so much for a married couple. Rooms were small and minimalist. We had some trouble with a faulty electrical plug. Only two body size towels for the shower and most women use that on their own (one for body, one for hair). Went to the included breakfast at 9AM and a bunch of tables still had chairs on the tables which seemed odd why no open the entire area? Pancake machine didn't have batter but employee quickly got some. Coffee was empty and desk clerk rolled eyes when I told her but it got refilled. Employees didn't seem real interested in doing much and were a bit indifferent to guest needs. All in all won't go back.
5.0
A warm welcome and good facilities.
FAQs
How much does this hotel cost compared to others in Madison?
The average price for a rental in Madison is $206 per night. This rental is $80 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru by Hilton Madison West, WI. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Tru by Hilton Madison West, WI pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru by Hilton Madison West, WI?
We found 9 amenities for this rental. This includes air conditioner, kitchen / kitchenette, internet / wifi, parking, and laundry.
Explore similar vacation rentals in Madison
Explore all rentals in MadisonMadison travel inspiration
Read our blogGuides
Ski Trip Packing List: What to Bring Skiing or Snowboarding
Trends
VacationRenter Holiday Travel Trends 2023
Featured Rentals
Architectural Vacation Rentals: Experience the Beauty of Unique Properties
Featured Rentals
Sustainable and Eco-Friendly Vacation Rentals Around the World
Featured Rentals
Our Favorite Vacation Rentals With Unique Experiences
Featured Rentals
Amazing Cabin Rentals Across the Globe
Featured Rentals
Have You Ever Wanted to Stay in a Dome Rental? Now You Can
Featured Rentals
Jaw Dropping Treehouse Rentals All Over the World