Didnt even let me check in cause of pluming issues

Roachesin bath, tv not working, bathroom door would not close

Upon check in everything was normal besides being told 70$ over the phone and then asked to pay 75$ and then told cash only. We did end up paying only 70$ with my debit and proceeded to the room— unpacked—showered and went to rest. That’s when we realized there were cockroaches in the bathroom— in the shower, crawling up the toilet while I was literally on it, on the floor... Then going into the room I saw quite a few more— on the floor, the walls, even in my clothes. By now Im just disgusted I ran to the office to see what accommodations would be made for us. We asked to switch rooms and we were told there were NO extra rooms available... uhm ok, so I asked if they could accommodate a free room for the next night due to it being almost 2 AM, again we were told NO. They said they could only refund me RIGHT THEN AND THERE and we would have to leave right away...? I went back to see ifI could handle it, as we had nothing that would b attracting theses awful creatures.I was too afraid to sit in the bed in fear the bugs were in the sheets or covers as well. I saw MORE roaches! I went back and said LETS GO. Instead of refunding cash so I could take it to the next hotel in mind and get a room right away he refused & said ONLY refund it back to my debit, which meant I wasn’t seeing that money for a few days. I had to pack up QUICKLY —while manager stood right outside my room. It was past 3 AM leaving the hotel with ZERO accommodations. Only an inaccessible refund. Thanks.

Upon check in everything was normal besides being told 70$ over the phone and then asked to pay 75$ and then told cash only. We did end up paying only 70$ with my debit and proceeded to the room— unpacked—showered and went to rest. That’s when we realized there were cockroaches in the bathroom— in the shower, crawling up the toilet while I was literally on it, on the floor... Then going into the room I saw quite a few more— on the floor, the walls, even in my clothes. By now Im just disgusted I ran to the office to see what accommodations would be made for us. We asked to switch rooms and we were told there were NO extra rooms available... uhm ok, so I asked if they could accommodate a free room for the next night due to it being almost 2 AM, again we were told NO. They said they could only refund me RIGHT THEN AND THERE and we would have to leave right away...? I went back to see ifI could handle it, as we had nothing that would b attracting theses awful creatures.I was too afraid to sit in the bed in fear the bugs were in the sheets or covers as well. I saw MORE roaches! I went back and said LETS GO. Instead of refunding cash so I could take it to the next hotel in mind and get a room right away he refused & said ONLY refund it back to my debit, which meant I wasn’t seeing that money for a few days.I had to pack up QUICKLY —while manager stood right outside my room. It was past 3 AM leaving the hotel with ZERO accommodations. Only an inaccessible refund. Thanks.

The place was not fitted with proper windows. So, it was extremely noisy from the road, the I-10 & freight trains running some 18 hrs./day. The worst nightmare were the cockroaches in the room, especially in the bathroom. I located at least 5 of them. When I wanted to show them to the manager / owner, he didn't want to see them & said I know, I know. I'm trying to include a few photos of the wildlife in the room, dead & alive.

Looks like it would be loud and unsure but it’s the exact opposite... quiet and no problems .. everyone around respects each other’s space

Friendly staff. chatted with the owner for a few minutes and he wanted to make sure we were as comfortable as possible during the stay.

We needed to stay someplace last-minute. It was quick and easy for what we needed and got the job done.

I did not stay at the Ruta. It was a dive.

There was an over powering stench of cheap cleaning chemicals in the office when we checked in and in the room. There was no screen or lock on the bathroom window. The heater/AC unit was too loud to use, we would not have been able to sleep with it on. Easily the worst hotel I have ever stayed at, especially at this price. Even at half the price I paid I would have felt cheated.

My sister and I needed a place to stay and we found RUDA online. Good rates. we loved the place and service and hated to leave. I would recommend to anyone. Staff is very nice met all our needs. thank you

We needed a last minute place to stay for Coachella and this was the "cheapest". It's a motel. So don't expect anything amazing. But the AC worked well, they had hot and cold water, the bed was fine, it had cable, parking, a fridge and a microwave... so it was fine. We did find a small dead cockroach in the bathroom one day and the closet is kinda sketch. If you're staying here I think you should not expect a super nice/pretty hotel. I mean, it's a tiny motel in Indio? So I'd stay there again if I had too.

We needed a last minute place to stay for Coachella and this was the cheapest. Its a motel. So dont expect anything amazing. But the AC worked well, they had hot and cold water, the bed was fine, it had cable, parking, a fridge and a microwave... so it was fine. We did find a small dead cockroach in the bathroom one day and the closet is kinda sketch. If youre staying here I think you should not expect a super nice/pretty hotel. I mean, its a tiny motel in Indio? So Id stay there again if I had too.

The railway tracks are close to the motel. The trains are really loud and the bed vibrated every time the trains were coming. No sleep possible during the night. The condition of the whole room is not acceptable, it looks dirty and damaged. The room door and its door lock provides an uncertain feeling to survive the night. Even if had to pay only 10US$ I would not stay there again.