I erroneously booked the same night from two different platforms (hoteles.com and expedia), cause the first one delayed in sending the confirmation . Once I found this out, I contacted the hotel that instead of helping me in any way, just said that the booking are not managed by them and literally washed his hands on the matter. I am still not sure if they could help me somehow, but I am pretty sure that Luis could have at least try to found a middle solution, Very sorry that didn`t happen .

Property was Clean, AC worked great, it's Cuba so it is what I expected. Americans don't have many options, but this place was good! Walking distance to all sites in Old Havana. Prop mngr Mayte was nice to deal with, I wish she knew a bit more English. No WiFi, no bottled water to buy were the only cons for me. As a NYer I was resourceful, walking to the other nice hotels and using their services for taxi's etc.. =)

Excellent, comfortable, and very clean property managed by a very polite and professional staff. Location in El Vedado neighborhood is great for those who want to stay in Havana and be close to popular nightlife.

Excellent, comfortable, and very clean property managed by a very polite and professional staff. Location in El Vedado neighborhood is great for those who want to stay in Havana and be close to popular nightlife.

Clean, comfortable and good customer service , really nice place

Nothing. Everything was bad. The price we pay is incredible for this location. The smell of the room was terrible, and the locación too far from old Havana.

Great hotel close to everything and very clean. I would go back.