The staff I had dealings with were great, polite, friendly and helpful. Rasel was the house keeper of my initial room, level 6 which is a smoker's area and nothing was too much trouble for him. As a non smoker, Rasel advised me to speak to front desk where upon I was moved to level 11. Level 6 can be noisy with music from the night clubs. Level 11 much quieter, rooms are large with comfy beds and good facilities. All the staff were excellent with good facilities. I would stay again if I returned to Bahrain.

Staying at this awful hotel felt like PURGATORY. There was constant loud noise from inside and outside the hotel. This made it impossible to get any sleep. I had requested a quiet room and as soon as I entered the room I could hear the loud rumbling of machinery. My room was overlooking a roof containing more than a dozen air conditioning units creating a constant loud mechanical noise. I asked at reception to move room, but was told this was their quietest room. From 9pm until after 10am everyday there we’re extremely loud noises from a night club in the hotel. It was impossible to listen to anything in my room (even with noise cancelling headphones) or sleep (with expensive silicon ear plugs). The bass and loud clanging noises reverberated throughout the hotel constantly. My room was at the end of the hotel and 6 floors above the nightclub so I can’t imagine how much worse the noise was in the rest of the rooms. Preventing people to sleep through playing loud music is a recognised form of torture and after suffering at this hotel for 6 nights I understand why it is so effective. It totally ruined my trip to Bahrain. It is very noticeable that there is no mention of this nightclub in the Expedia listing, but there is a blatant lie about room soundproofing. There are other minor issues with the hotel such as poor room design and a poor breakfast, but it is the constant noise makes this hotel uninhabitable in my opinion. AVOID AT ALL COSTS

The hotel was clean and nice. It’s in a great location and the Spa service was on point. I will be staying there again

Some of the television channels would not work. Weak signal.

Good for short stay

Bear lulu hyper market which has a HSBC cash machine

Good service and nice rooms. Only disappointment was the breakfast choices for a traveller from Europe.

Overall the property is clean, well maintained, and the staff are friendly and professional. The entertainment options are great but the music resonates through the building until 2:00 am. Not an issue with night owls but early-to-bed types beware…