Central, nice and clean. Th breakfast basket is a terrible idea, gives no choice and contains sweetened juice/yoghurt and cereal. Strange that they don't serve breakfast in their kitchen/lounge.

The hotel is right in the city center, just one street from the sea, yet quite. The room was very spacious and comfy, the service perfect and we just loved the picnic basket breakfasts.

Great location, lots of restaurants around. Quick taxi from the airport. Will book here again when visiting. Prompt responses from the staff.

I might have missed it but note there are stairs and no elevators so if you have large luggage, you will need to carry that up yourself potentially up to 1 - 2 floors depending on where your room is. The stairs are sturdy and wide, but may not be for everyone. There is a nice kitchen area shared by everyone, a nice place to sit and have tea or coffee or even cook your dinner. The breakfast basket is left outside your room door and contains everything from dishes, cutlery, yogurt, fruit, cheese/ham/bread/butter, coffee/tea - the whole works! The staff is helpful and responsive on WhatsApp. The only thing I would suggest for them to improve on is the bathroom amenities. There is a pump bottle of hand soap for the sink but they provide a similar thing for the body wash/shampoo in a plastic hanger/holder. For easier use and convenience they should just have these pumps attached to the wall. For the sink had soap, this might free up a bit of space to put a few personal toiletries. The plastic holder is essentially useless as you can't pump the wash easily while inside the holder. I think the housekeeping staff just need to follow a check list of what they need to check for. My friend's room didn't have body wash and they never came with a pump for that up to the time we checked out. Instead the office staff poured it in a cup for her.

Location excellent. Room beautifully appointed. Bed very comfortable. Staffing???? I could have been on the back side of the moon.

It was only one brief stay and on the way back it was full on the date requested which was a shame. Next time we will stay again with you as it's a beautiful place many thanks

It is sold as an hotel room but it is not. It is a refurbished traditional house with various rooms. This makes it no soundproof and very noisy stay both beacuse of other guests (I was woken up multiple nights at 2 am by new guests arriving as rooms are no sound isolated and guests think treat it as their own house as it is hoe it looks like) than by the street noise. Do not add breakfast to the booking as this will consist in a basket with food left in front of your door in the morning, the cost of breakfast is 10 euros per night and the content of the basket is really disappointing: yogurt, bread, butter, jam and a juice. In the same street there is Bagga in which you can pick your fresh breakfast starting from only 2 euros (yes everywhere food is very cheap in ponta delgada). My room smelled of mould (guess is what you get with a traditional house) and internet wasn't working on all my devices, which made my stay not so comfortable. This is really something the property should solve. The view from the window was on another wall, so not very nice to spend time in the room. The price of the accommodation is quite affordable and very central in the town but definitely I wouldn't pick this again to have a comfortable stay.

Casa das Arcadas is very well located. There's no parking lot available in the building but there's the city center park so it wasn't a problem. The room was lovely, a very big compared with other places I've stayed in. Other thing that attached me was the aesthetics of the place. There's also a shared space were you can cook and eat - very convenient. There was no one to receive us when we arrived but the process was really easy - you receive a code for the main door and your room keys will be on your room door. I'll definitely recommend this place.

Casa das Arcadas is very well located. There's no parking lot available in the building but there's the city center park so it wasn't a problem. The room was lovely, a very big compared with other places I've stayed in. Other thing that attached me was the aesthetics of the place. There's also a shared space were you can cook and eat - very convenient. There was no one to receive us when we arrived but the process was really easy - you receive a code for the main door and your room keys will be on your room door. I'll definitely recommend this place.

Nice small B&B in downtown Ponta Delgada. Room was spacious and comfortable. The location couldn’t be better.

Nice small B&B in downtown Ponta Delgada. Room was spacious and comfortable. The location couldn’t be better.

Love the restored architecture of this property. Everything was clean and the shared spaces were as well. Definitely recommend this place to anyone. Couples and families.

Very nice, air conditioned rooms right close to everything. Compared to other places we stayed this really felt more like a hotel and less like a hostel. Modern decorations in a fully renovated building, but you can still see the impressive architecture with volcanic rock arches and wooden roof beams. Especially at the price we got it this was by far the best lodging experience we had in the Azores. The breakfast that gets served at the door is so good you can even make a lunch sandwich as well. Very very good value for money.

Unique rooms. Very modern. Very friendly and helpful staff!

The staff was very welcoming and accomodating. I had just arrived early morning from an overnight flight, and I had an all day tour scheduled before the formal check-in time. They allowed me to leave my luggage in their staff room so as to not have to carry it with me all day, which I very much appreciated. The room and bathroom was very clean and more than adequate for one or two people. Overall, I was very satisfied with my stay here, and would absolutely stay here again in the future. I recommend!

This was a wonderful place to stay. It was beautifully decorated and was very clean. The beds were comfortable , great shower pressure and quiet. We had no disturbances in or outside the building. The staff were very helpful. We were able to check in early which really made our day better. We have stayed at casa conforto, casa arcades and will be staying at casa Mercedes next week when we return from Pico island. All the buildings seem to be under the same company and the buildings are clean and cares for. I would definitely stay here again.

This was a wonderful place to stay. It was beautifully decorated and was very clean. The beds were comfortable , great shower pressure and quiet. We had no disturbances in or outside the building. The staff were very helpful. We were able to check in early which really made our day better. We have stayed at casa conforto, casa arcades and will be staying at casa Mercedes next week when we return from Pico island. All the buildings seem to be under the same company and the buildings are clean and cares for. I would definitely stay here again.

Sim gostei muito,bem situada,limpo,novo,staff muito simpático

Confortable, perfectly located, clean, new and a seamless process of checking in an out. I worried about the street noise, but was not bothered, although it was a weekend. Luck, maybe or good soundproof window. Recomended for those who will not rent a car and want to go sightseeing by bus - it is a one block walk to the avenue where the busstops are.

Great location in the old city center. Welcoming staff who waited for us very late because of our plane. Well renovated and designed rooms in a typical beautiful historical building. You can enjoy a shared kitchen and living room. Please note that this is not a hotel in the sense that there is no 24h reception desk but the staff is available any time on request by phone/whatsapp.

Great location in the old city center. Welcoming staff who waited for us very late because of our plane. Well renovated and designed rooms in a typical beautiful historical building. You can enjoy a shared kitchen and living room. Please note that this is not a hotel in the sense that there is no 24h reception desk but the staff is available any time on request by phone/whatsapp.

We had an excelent stay. The rooms are very spacious very clean and nicely decorated. The location is excellent and the managers are excellent and attentive.

Downsides: - hard to find a parking spot - no shelves for perfume / hygienic stuff in the bathroom - the toilet paper was not resupplied during our stay, had to buy our own - no lift Advantages: - very nice location in the center, a lot of restaurants and bars in the neighbourhood - nice kitchen with all equipment available for all guests - really good breakfasts - clean - the water in the shower was running very fast and draining very fast - the shower got stuck not even once, and this is a rarity in the hotels in our opinion In the end we enjoyed our stay, the downsides are not overwhelming, we are happy about our stay.

Beautiful updated building and updated room. Right in the center of town for you to explore and enjoy the beautiy of the city of Ponta Delgada. Kitchen available for you to use and rooms are comfortable and very stylish which was really unexpected! Only downside is there is no parking available if you rent a car but there is a parking garage nearby and has street parking if you can figure that out!