The owners of the Riad told me that they try to hire people who have a good heart rather than people with experience because you can teach service but not heart. They have succeeded beyond their expectations. Ghizlane & Youssef, and the rest of the staff, provided the best service that we’ve ever had at any hotel and they made us feel like family, not customers. I can’t recommend them any higher. You will not be disappointed if you stay here.

We had a wonderful time at Le Grand Alcazar. The Riad and our room was absolutely beautiful. They even upgraded our room without us asking since they had an empty room. The best part was the staff - Omar, Youssef, Fatima, Ghizlane, and the rest of the staff was really amazing. They went out of their way to make sure that we felt at home here. The breakfast here was amazing as well and the views from the rooftop are absolutely beautiful. I would highly recommend staying here!

The common areas were spectacular. The rooftop balcony was pleasant with nice views over the ville nouvelle. The bedroom was nice. The craftsmanship around the tub and shower resulted in the bathroom flooding each time the shower was used. We could use towels to direct the water to a drain, but the resulting puddle was hazardous upon exiting the shower. We reported upon departure. Breakfasts were abundant and delicious.

Just like everyone else says…location is incredible, right in the middle of the action. Amazing breakfast selection in their restaurant. Tip: if you’re a light sleeper, maybe try not to get a room facing Calle Preciados, or get one higher than the second floor, it can get a bit loud from pedestrians/trucks at night

One of the most unique hotels that I've ever experienced. Was once the home/office of the minister of culture, beautifully adorned. Young hosts are super welcoming. It was a really unexpected pleasure.

Beautifully styled and clean. Extremely friendly staff. We were a family of 4 and they went above and beyond for any requests. Walkable location with great view from terrace. Wifi was strong as well. Would definitely stay again!

I loved my stay here! This is owned and run by two brothers and they have taken a very personal approach in running this. They really do make you feel very welcome while staying there, and the property itself is fantastic as well. I can't recommend this highly enough. The rooftop terrace is wonderful, their kitchen which prepares traditional Moroccan cuisine is top-notch, and the location is easy to find, close to the edge of the medina, but also close to the market. Cannot recommend this place highly enough.

It is a cute hotel with such friendly service staff! Good location in medina

Beautiful riad, very conveniently located, with the most comfortable bed during my trip in Morocco.

We had trouble at the plane and missed our flight to Fez. They were unwilling to refund any money at all back to us, even a portion would have been acceptable. They kept saying they had trouble understanding English and since they were a new place, they were unable to refund even a portion of our full payment. We contacted them right away, as soon as we knew we could not make it.

We had trouble at the plane and missed our flight to Fez. They were unwilling to refund any money at all back to us, even a portion would have been acceptable. They kept saying they had trouble understanding English and since they were a new place, they were unable to refund even a portion of our full payment. We contacted them right away, as soon as we knew we could not make it.

sparkling clean!! Everything is high standard We wish we could stay longer. Very space and comfy bed. Owner Oma is really helpful, amazing Riad in FES.

Le Grand Alcazar is a beautiful historic property, with very friendly staff who aim to ensure guests have a pleasant and comfortable stay.

Le Grand Alcazar is a beautiful Riad that is sparkling clean and is owned and operated by the loveliest people. Othmane the owner was so kind and gracious to us during our time in Fes, we wish we could have stayed longer. The center area downstairs is beautiful, the rooms are clean and the location of the Riad is excellent. Despite that it was raining the entire time we were in Fes, we have the fondest memories of that city all thanks to Le Grand Alcazar. Othmane's hospitality is truly what we will remember whenever we think of our time in Fes. This was certainly our favorite place that we stayed in all of Morocco.

The people were extremely nice and caring. When we asked for the place to go shopping, Omar gave us some explanations and told us to give him a call if something happens. I really liked the taste of chicken tagin at this riad, the best one I had in Morocco! Unfortunately the hot water didn't come out stably so it was kind of cold.

We only stayed one night in Fes but will be returning solely based on the warm welcome and hospitality we received from Omar and Othmane at Le Grand Alcazar. We truly felt at home -- well in a much more beautiful home than our own! Le Grand Alcazar is stunning and the rooms are spacious and comfortable. The ornate wood work is even more impressive in person and it's settled in a good spot in the city to see views from the top floor balcony. They really have it all. IF you like a boutique hotel feel, this is your spot! We'll always remember our time in Fes with Omar in Othmane and their story. They are twin brothers who were born and raised in Fes and just recently returned to restore and host guests in their city at Le Grand Alcazar. Their passion for their work was truly inspiring and the epitome of great hospitality, I whole-heartedly recommend a stay here. I know we can't wait to return. Also, we ate a lot of Moroccan cookies on our trip and I can say with confidence I'll never forget the delicious ones we had with our tea as we settled into Le Grand Alcazar. Thank you Othmane and Omar for making us feel at home in Morocco!

We only stayed one night in Fes but will be returning solely based on the warm welcome and hospitality we received from Omar and Othmane at Le Grand Alcazar. We truly felt at home -- well in a much more beautiful home than our own! Le Grand Alcazar is stunning and the rooms are spacious and comfortable. The ornate wood work is even more impressive in person and its settled in a good spot in the city to see views from the top floor balcony. They really have it all. IF you like a boutique hotel feel, this is your spot! Well always remember our time in Fes with Omar in Othmane and their story. They are twin brothers who were born and raised in Fes and just recently returned to restore and host guests in their city at Le Grand Alcazar. Their passion for their work was truly inspiring and the epitome of great hospitality, I whole-heartedly recommend a stay here. I know we cant wait to return. Also, we ate a lot of Moroccan cookies on our trip and I can say with confidence Ill never forget the delicious ones we had with our tea as we settled into Le Grand Alcazar. Thank you Othmane and Omar for making us feel at home in Morocco!

Beautiful Riad, excellently located. Nothing was too much trouble - this place really had the personal touch. I would stay here again in an instant and recommend it to anyone visiting Fes.

Le Grand Alcazar is a fine beautiful place to stay at. It is located in the old medina and you can have easy access to other important points. Their rooms are clean, spaciace, and beautifully decorated. Nice bathroom with bath top and hot water. Their breakfast was great and served by a responsive young lady and a gentleman. They have an amazing rooftop that gives you a view to the entire city. The Riad is owned by Omar and Osman who are identical twins. We arrived late on our first night after midnight and welcomed by Omar who made us a dinner and made us feel at home. The next day we meet the other twin Osman who was just as charming as his brother. The brothers gave us a free rid to the bus station on our way to Chefchaouen. Both bothers are personable and friendly and we really enjoyed their company. Ghizlane is the young receptionist lady who was as kind and professional like the owners. She explained to us how to get around in the city and how to bargain for the taxi prices. We spent an additional night after we came back from Chefchaouen. We left early morning at 2:00 AM to fly to Casablanca. Ghizlane gave us a breakfast bags so we won’t go without breakfast. Overall this is our best stay in Morocco and you would enjoy your stay in this Riad and the company of the owners and their staff.

We spent an additional night after we came back from Chefchaouen. We left early morning at 2:00 AM to fly to Casablanca. Ghizlane gave us a breakfast bags so we won’t go without breakfast. Overall this is our best stay in Morocco and you would enjoy your stay in this Riad and the company of the owners and their staff.

I don't believe i have ever met two kore helpful hosts in my extensive travel than Ousmane and Outhmane. Nothing was too much to ask and they did everything with a cheerful smile. They went over and beyond my expectations and even though i booked this Riad because of the excellent reviews on service, I was still impressed. Humbled to have stayed among such great people.

I dont believe i have ever met two kore helpful hosts in my extensive travel than Ousmane and Outhmane.Nothing was too much to ask and they did everything with a cheerful smile.They went over and beyond my expectations and even though i booked this Riad because of the excellent reviews on service, I was still impressed.Humbled to have stayed among such great people.

It was our first stay in Morocco and it was the best choice for starting our trip. Very warm welcome, tasty breakfast, very nice area - near to both medina and Royal palace. Very beautiful riad and great service. Owners are very welcome and helpful. We had a Tirquoise room, it was very beautiful, high ceilings, spacious room and bathroom. Very hard to mention shortcomings, but for some guests limited noise isolation and that’s why some seemingly lack of privacy could be an issue for rooms like ours (windows of our room opened to the internal yard). You can have you breakfast and dinner both on the terrace and in the internal yard. Views are beautiful (but there were some construction work at the beginning of May). The riad have two suites on the first floor (without staircases). We used parking nearby for small fee (2 eur per night).

An amazing experience from Le Grand Alcazar! I had more than a warm welcome from the two brothers, Omar and Othmane, when I arrived at their beautiful riad. All the rooms are beautifully decorated and detailed. I was fortunate to have spent one night at Le Grand Alcazar, but wished I had spent every night

Amazing Riad, well decorated, clean and comfortable. In addition, the service is impeccable. The hosts are welcoming and super friendly. Strongly suggest this Riad!Thanks Othman and Omar!

We were welcome by brothers whom manage the riad, the riad is clean and we feel like home during our stay. Both owers are very helpful and provide us info to get around the medina, thank you very much and l look forward to stay here again when i am coming to Fes next time!

We were welcome by brothers whom manage the riad, the riad is clean and we feel like home during our stay. Both owers are very helpful and provide us info to get around the medina, thank you very much and l look forward to stay here again when i am coming to Fes next time!

Le Grand Alcazar is an excellent riad. It’s centrally located a few minutes walk from the Blue Gate, with shops and key sites within walking distance. The original building has been stunningly refurbished. The main courtyard, the seven bedrooms and the rooftop terrace are all beautifully designed and tastefully decorated. Omar and Othmane were excited to receive fellow Canadians. They are very kind and extremely attentive hosts who go out of their way to ensure that all guests feel at home in the riad and that they have a wonderful experience in Fes. Very highly recommended.