The Kitano Hotel Tokyo
About this hotel
Upscale hotel near Tokyo Imperial Palace A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning, and laundry facilities. The Kitano Hotel Tokyo offers 70 accommodations with DVD players and free minibar items. 50-inch flat-screen televisions come with digital channels. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Map of Shinjuku
Hotel in Shinjuku
Reasons to book
People love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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Reviews
4.6/5.0
Outstanding(222 Reviews)
5.0
Great location. Room had everything you need in free mini bar
5.0
Love this hotel would definitely recommend it and stay again. We stayed 4 nights. Our 1st room, on 3rd floor faced the highway and was noisy with no view. Asked for a room change and were given a really quiet, nice room on top floor. Staff was very professional, and friendly. Both rooms were large, comfortable, and clean. Area was quiet at night, but only 10-15 minute walk to lively night life. Transit statsteps from hotel and good coffee shop a couple doors away.
8.0
Wonderful staff — my home in Tokyo! My one suggestion— would have liked a bathrobe. The pyjamas were not the size for westerners.
8.0
The hotel looks lovely, staff are very friendly and always helpful. The rooms are a very good size for Tokyo and there are restaurants within walking distance or Ginza is 2 train stops away. Unfortunately, the beds are extremely uncomfortable, they are beyond firm there is no give in this mattress at all. They made sleep challenging 2 rooms 4 guests all agreed.
10.0
Very helpful staff, went above and beyond to make check in easy, and also help locate lost luggage from a previous hotel. Very friendly, and easy to communicate with as an English speaker with limited Japanese.
10.0
Hotel service
10.0
A small and charming hotel conveniently located especially if one has business with the Government. The staff could not be more helpful and the property is well appointed. A top recommendation
10.0
The staff was amazing.
3.0
A perfect stay at The Kitano Hotel - the area is quiet and peaceful, conveniently located by the metro to travel to central areas like Ginza and Shibuya.
Our room was huge and comfortable, staff were very friendly and spoke good English.
10.0
Exceptional staff.
10.0
Great staff service location. One of my favourite hotel in Tokyo
3.0
Excellently located and well run boutique hotel in heart of Tokyo’s political sites. Wonderful restaurants and lounges on site, also conveniently located for nearby cultural and culinary attractions. Friendly staff and all the amenities needed for a fun and productive time in Tokyo.
3.0
It was very comfortable and amazing. Near the subway, it’s easy to return after a long and cold day out. Staff are also friendly and can speak good English.
10.0
Very clean, comfortable and well appointed room. Generous amenities. Friendly, helpful staff. Location is very central but in government area so not a lot to do in immediate vicinity but super easy access to metro. Overall, a great stay.
5.0
The hotel is conveniently located super close to the subway station and a 7/11 lawson convenience store which was a huge plus.
The hotel itself is very nice and clean and built with elegant taste. The staff was also super helpful. The manager gave us an upgrade since we were there to celebrate our anniversary so we ended up staying at this over 60 square meters suite which is just amazing and quite impossible in tokyo for this price. The amenities were also great!
Would definitely come back when we visit tokyo again and recommend to everyone!
5.0
Gorgeous well maintained property in a quiet area. Excellent service. Spacious rooms with everything you could need. The only drawback is the quiet area aspect .... not many places to eat in easy walking distance. On the other hand, there is a metro station just steps from the front door so you have access to the whole city!!
2.0
Staff seems to be courteous but didn’t go out of their way to show welcome and assistance. Room is tiny compared to Tokyo Check-in is at the top floor so u have to drag luggages and then down to ur room. No busboy available. Hard for aged people and handicapped. Kind of disappointed for the price u pay to stay
5.0
Really nice hotel. In a business neighborhood. But the beds were literally as hard as a board. Very odd. Everything else was nice.
5.0
Outstanding service.
5.0
We stayed at the Kitano for two nights. The staff were all very polite and nice and made us feel very welcome.
The room was the perfect size for a couple and very quiet. A kettle and Nespresso machine, mini bar/fridge, and everything you need.
Excellent location for convenience stores, and transport:
Would recommend if you don’t want to be in the hustle and bustle!
5.0
Located in the central Tokyo where you can take the train station to anywhere easily. I love the room provides all the daily items you need. The hotel atmosphere feels peaceful. I would to stay here when I’m in Tokyo again!
5.0
An absolute pleasure ! Would come back in a heartbeat !
3.0
Fantastic hotel with great service, great location and super comfortable room.
5.0
Stayed twice in August! Immaculate room service and luxury. Thanks.
4.0
Great staff and wonderful property. My only issue was my inability to use all the facilities. The rooftop lounge seemed to be closed almost my entire visit. Tried to book a spa treatment and was unable even though the spa appeared to be closed. Made a dinner reservation and when Attempted to change the time was informed I didn't have a reservation after making it the prior day with the front desk.
3.0
Walking distance to the Imperial Palace, and metro, large room with rich amenities, friendly staff, efficient service, very clean.
5.0
Very nice place and great service
3.0
Great service and friendly staff. Super clean and very spacious. Very quiet neighborhood. Like that it has a laundry mat for self-service. Location is good if you are family with Tokyo - it’s right next to Nagatacho station which is connected to quite a few subway lines. The bed is too hard for our preference.
5.0
Top notch. Everything about stay was perfect
5.0
I would stay here again
3.0
I LOVED EVERYTHING ABOUT THIS HOTEL
Definitely will come back.
Very friendly and professional staff.
Huge rooms, prob one of the largests rooms in tokyo. Newly renovated. close to ginza and everything else.
5.0
First time visiting Tokyo with my daughter and Kitano made our trip so memorable. We couldn’t have asked for more from the staff and the property. They let us store our bags for one night while taking a day trip to Hakone. We highly recommend and would definitely come back! in the future!
3.0
Loved this hotel! Very clean with friendly staff, in a quiet area and close to a train station! We would absolutely stay here again.
5.0
Such good service and clean hotel. Would definetely love to visit again.
3.0
Gorgeous hotel and extremely kind staff that is eager to help even after you check out. Location is great, just a minute walk to a subway station. We were upgraded to a beautiful room, amenities were extensive and made our stay even more comfortable. The only downside to the hotel was that our mattress was not comfortable at all. It was very stiff (if you like rock solid mattresses this is the bed for you lol). The food at the hotel was also delicious. Would definitely stay again.
4.0
The hotel staff were lovely and the hotel was clean with excellent breakfast and great location in proximity to many subway lines. However, the hotel is a little short on amenities. Would have liked a gym or workout room. Also, the room configuration was very strange. Our room had sight lines straight from the bedroom area to the shower. There was no separate partition between the shower and the beds. Something the hotel should consider installing.
4.0
Clean and modern hotel. Bathroom was large with shower and tub. Comfortable stay with roomy accommodations
3.0
The room is spacious and staff are very helpful. The location may not be so central but it is close to one of the underground rail and it is very convenient. The only hiccups was the hotel did not prepare the extra bed for the 3-people room on our first night. But I am not sure if it was the fault of the hotel or Hotels.com.
5.0
Complimentary mini bar and Japanese style breakfast are great. Staff all went out of their way ti make sure our stay was comfortable.
5.0
Perfect, perfect room layout and amenities, staff are professional and friendly, will definitely be our choice for future visit
FAQs
How much does this hotel cost compared to others in Shinjuku?
The average price for a rental in Shinjuku is $122 per night. This rental is $269 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Kitano Hotel Tokyo. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Kitano Hotel Tokyo pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Kitano Hotel Tokyo?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, laundry, and tv.
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