REally nice hotel. Good location. Only downside is parking is limited. Also, the restaurant was supposed to be open until 23h. We asked for food around 22h30 after our late arrival. But couldn't get anything anymore. For the rest nothing special to tell.

The location was nice, quiet, safe and close to reaturants and shops

This was definitely a 5-star stay. The hotel seems quite new, in spotlessly clean condition, very friendly and efficient service throughout. Location is convenient for the cable car and seafront attractions, the old town is 10 - 15 minute stroll away so everything is close at hand. The rooftop pool and bar is excellent for a chill-out after exploring Funchal. Only thing I've given 4/5 for is eco-friendliness - there's still a lot of single use plastics.

So I am a seasoned traveler and had high expectations for the TURIM hotel. I have been to over 27 countries and have never really left a bad review until now. It was ok but not four star, little things, no safe, bad WiFi, have to go to first floor to get pool towel and pool is on 7th floor. Coffee machine made everything taste like hot chocolate not the fantastic Portuguese coffee we had become used too. All of this was little stiff and no big deal. The kicker was the staff at check in and check out. The staff at the bar and pool were awesome, not the folks. downstairs at the lobby. They talked down to my wife and were incredibly condescending and rude at check out. We are not dumb American tourists, we travel a lot and I always treat wait and hotel staff with the utmost respect. I also am multilingual and communicate well. I will never go to another TURIM hotel anywhere in the world and there are ,any other options, many less expensive, in Madeira. Madeira was incredible wish I could say the same for the hotel. Every other hotel we stayed at in Portugal was awesome and the staff was super friendly, TURIM could learn from them.

Check in staff were friendly and helpful. Great location for exploring Funchal and clean room, but a bit small. Breakfast room was in the basement with no natural light, which was a shame as it would have been nice to enjoy daylight and sunshine while eating breakfast

This is one of the BEST hotels in Funchal! We have stayed here twice and always a wonderful experience!!!!

Great location near the city centre and very relaxing with a lovely roof top pool and great staff.

The hotels room were very clean. Very helpful and friendly staff. Ideal location in Funchal. Close to everything in a quiet area of the town. Good breakfast. Highly recommended.