Doubletree By Hilton Surabaya
About this hotel
Luxury hotel with free parking connected to the convention center in Surabaya Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour health club. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request. Doubletree By Hilton Surabaya offers 310 air-conditioned accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished. Beds feature Select Comfort mattresses. Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily. An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Family friendly
Map of Surabaya
Hotel in Surabaya
Reasons to book
People love it hereGuests give this property a top rating
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
$$$$
Reviews
4.7/5.0
Outstanding(46 Reviews)
10.0
The staffs at the 1st floor restaurant are friendly and attentive. Vegetarian can request for vegetarian breakfast
10.0
Good place and the bed are wonderful
2.0
The team at the hotel is excellent, and do an excellent job in ensuring guests have a great experience. I am very grateful to everyone.
The condition of the rooms is another matter. I was assigned to one room which had a really bad smell and requested a room change. The club lounge manager came up to the room herself to understand my problem and resolved it nicely for me by finding another room that did not have that smell (in fact I was welcomed by a nice fresh scent). Although the hotel is just a few years old, both rooms had doors and cabinets with splintered or cracked edges, and a bathroom amenities box that had been varnished with a material that was badly flaking. Which was a shame. But again, the staff really made the difference.
2.0
not recommend
5.0
The cityscape was also lively and I enjoyed the walk.
The security is also very good.
5.0
Clean, quiet, and located right in the heart of the city.
5.0
Great service, thank you for the cake, my baby so happy
3.0
It is amazing stay in this hotel, their location is in newly renovated Surabaya city center. their room was comfort and their breakfast choice was abundance.
2.0
The hotel building does not look very new but rooms are well maintained.
My check-in experience was not a smooth one, the staff initially told me that my booking includes breakfast but subsequently claimed it was a mistake instead.
The service is generally okay, we get what we need.
5.0
No regret good hotel
5.0
The staff very friendly & breakfast is good.
4.0
Everything was nice.
2.5
nice bed, love the pillows, great selection for breakfast..polite and friendly staff, and located in very strategic area of Surabaya
5.0
Amazed by the hospitality, they offered me smoking room when i asked where the smoking area that close to my room which i never expected before as they dont sell smoking room option online.
5.0
None
5.0
Very nice Receptionist and Customer Service . Clean and sanitize everything
5.0
Very nice Receptionist and Customer Service . Clean and sanitize everything
FAQs
How much does this hotel cost compared to others in Surabaya?
The average price for a rental in Surabaya is $59 per night. This rental is $21 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Doubletree By Hilton Surabaya. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Doubletree By Hilton Surabaya. Enjoy the water!
Is Doubletree By Hilton Surabaya pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Doubletree By Hilton Surabaya?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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