Aldea Kuká, Luxury Eco Boutique Hotel

Exterior
Kuka Superior Suite - Junior Suite | Minibar, in-room safe, desk, blackout drapes
Master Suite - Suite | Bathroom | Free toiletries, hair dryer, towels, soap
Minibar, in-room safe, desk, blackout drapes
Palma Real Signature Suite - Superior Suite | Minibar, in-room safe, desk, blackout drapes

About this lodge

Nestled in Holbox, this attractive lodge for $387 per night is a great option for your next vacation. While you're here, you can enjoy all the comforts of home and more, including free WiFi and a minibar, as well as a garden and air conditioning. Other amenities include laundry facilities, towels, a desk, and tour/ticket assistance.

Amenities

Pool
Air conditioner
Internet / Wifi
Laundry
Balcony / Patio
Hot Tub / Spa
Gym / Fitness Center
Garden

Map of Holbox

Reviews

4.2/5.0
Excellent(187 Reviews)
3.0
star 4 emptystar 5 empty
May 2024
This was our third time staying at this hotel. We have always loved it in the past but this time we booked a room with two beds because we had family traveling with us. The noise from upstairs was unbearable. We could hear the other occupants talking, screaming, moving furniture, and everything else. We would stay here again but not in one of these type of rooms.
5.0
Mar 2024
Second time here in a month and we loved it. The room had a ton of space, the pool is great, and the drinks are fantastic.
2.0
star 3 emptystar 4 emptystar 5 empty
Mar 2024
The facility is very nice. Staff is extremely friendly. Some rules such as no outside beer allowed on the beach when 3/4 of the selection offered was unavailable! Seems extreme. We order al lobster pizza prices at 1026 pesos assuming it’s a nice place it should be good…. Was disgusting, frozen crust and gross disappointed with that for sure.
2.0
star 3 emptystar 4 emptystar 5 empty
Feb 2024
While the property is phenomenal, the service and hotel policies are unfortunately the opposite. - A US$1,000 deposit is required at check in. This is absolutely ridiculous amount for what this hotel offers. Not even the Four Seasons asks for this much! - Debit cards are not accepted for deposits. Only credit cards. All other hotels accept this without question. It is actual cash at hand! - Food and items at the hotel boutique shop is way overpriced and does not do justice for the quality that is offered. Ie. a pizza was US$44! A straw hat US$300! Insane! These guys think they are in the maldives or something - We felt like staff was trained to forget about what customer service really means and focus more in to how do we profit the most from guests. Ie. No juice refill at breakfast and portions of fruit and yogurt were probably smaller than kids size. Anything extra would incur in an additional charge. The whole time felt like they were monitoring every single drop that guests had. Very disturbing. Zero tact and no clue about customer service. - Every time they would bring a bill, it would be printed with a "suggested" total with 15% tip included. Although this practice is common in other places, particularly the US, this is not appropriate. Gratuity should always be optional and discretionary based on quality of service. Never to be imposed and demanded. We will not stay here again and we'd rather pay more to be at another where they know how to treat a guest.
10.0
Feb 2024
The service was wonderful at this property. Staff is very friendly and helpful. They went up and beyond to make sure we have a pleasant stay. Especially Orlando is such a gentleman and a problem solver. Him and Ignacio (nacho) our heroes. On our last day there was a state of emergency due to a high waves taking over the island. There were no means of transportation in the island. They did everything to protect us and make us feel safe and comfortable. They arranged all the transfers for us to make sure we make it to our flight. very grateful for this team, knowing so many people got stuck cause their hotel staff abandoned them. The free breakfast was pretty awesome. They provide freshly cut fruits, granola and yogurt as a starter and let yo choose and entre from the breakfast menu, fresh juices and coffee and it goes until 12pm. The pool is heated and The beach at this hotel is the best among the rest of island. It's exactly like in the pictures, turquoise color flat water looks like heaven. do not go during windy days then the ocean gets rough. The food at the hotel was average, I recommend eating out at downtown. There is a bit walking distance from downtown but it totally worth it to be right by that beach cause the shore near downtown is not nice. Even though it has a old rustic look the rooms and facilities are new, nice and very clean. There are yoga sessions 3 times a day everyday. Overall, it was a wonderful stay.
10.0
Jan 2024
Loved this hotel! The rooms and hotel were so beautiful!! But the best part had to be the beach access the sandbanks started from our hotel and the view was just magical. I truly can't wait to go back! We drove by all the hotels near by and this was by far the best one, so happy with our decision in staying here!
2.0
star 3 emptystar 4 emptystar 5 empty
Jan 2024
We stayed at this property on NYE. The hotel hosted a loud party until after 2 am on NYE - we were not informed of this party when we booked the reservation and because of the party, no food or drinks were available at the hotel on NYE and we were forced to head back into the city center to find an open restaurant on NYE (which the hotel did not assist with). The room walls are very thin, you can hear everything in other rooms, and we were woken up at all hours from people walking around outside or upstairs. We also had no assistance with luggage, and the service was extremely slow.
10.0
Dec 2023
The property is stunning and it's definitely located on the best on the island. The staff is extremely friendly and nice. Food is fantastic. A true gem - perfect to relax and disconnect. Highly recommended.

FAQs

How much does this lodge cost compared to others in Holbox?

The average price for a rental in Holbox is $115 per night. This rental is $272 above the average.

Is parking included with this lodge?

Parking is not specified as an available amenity at Aldea Kuká, Luxury Eco Boutique Hotel . For more information, we encourage you to contact the property about where to park.

Is there a pool at this lodge?

Yes, a swimming pool is available for use at Aldea Kuká, Luxury Eco Boutique Hotel . Enjoy the water!

Is Aldea Kuká, Luxury Eco Boutique Hotel pet friendly?

Unfortunately, this lodge is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Aldea Kuká, Luxury Eco Boutique Hotel ?

We found 8 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and balcony / patio.

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