Great price and the room was amazing. So much better than a typical hotel. Walking distance to everything downtown.

Our bed was broke. When we arrived. The slats under the bed were busted and bent. We communicated this to Sonder and they sent someone to check but it was not fixable during our stay. They offered a partial refund. We also could not watch the Roku well with the internet connection. It loaded” constantly whether on sports or a show. It was blurry and pixilated.

My stay was great, the apartment and views were great and you’re walking distance to the transit center. Will definitely stay here for future stays

Very quiet

The room was very spacious, spotless clean brand new kitchen. And a great view out of the windows. But I had a corner studio with 5 big tall windows. It’s an old building and the windows were very drafty. That’s a problem in the winter.

This is one of the best stays I’ve had in a hotel. The room was immaculate and the bed was super comfy! The views of the city at night was awesome and could be enjoyed while laying in bed. It felt like a up-scale hide-out….. The kitchen was fully prepared to be used and there was even a washer and dryer in the studio. You can’t beat that for this price and location.The only thing I wish is that there was a 24 hour concierge. I checked in around 11pm and was a little off-put by there not being anyone at the front desk. I’d definitely stay here again.

The property claims to be a hybrid hotel/apartment, but lacks the advantages of either. We arrived and there were no luggage carts. We checked out and there were still no carts. The person at the front desk said this is because they depend on people bringing them back, but they don’t actually enforce it in any way. We were traveling with 3 adults total and an infant so this was a huge hassle. I asked for more towels on the app because no one was at the front desk for a prolonged period and they told me to go to the essentials closet. There was literally nothing in there and it was in the morning. I told them on the app and they said they would deliver them to us by 12 hours! We were attending a wedding that day so this was totally unacceptable. I happened to run into a maid who was kind enough to go down and get them for us. An elevator also broke and they only have 2, which was not ideal. The floor appeared to not have been cleaned properly as evidenced by the dirt on our socks. This was especially bothersome considering our infant is mobile. Lastly, I asked them to stock the room with a pack n play a few days before if available. They said none were available so we had to drive over with ours. When I arrived it was sitting in the room. No one communicated that they were able to obtain one, which would have saved us the hassle of bringing ours. The pluses were the fully stocked kitchen and laundry. However, this was not enough to make up for other things. False advertising.

We stayed for three nights while attending an event at Ford Field. Walking there was easy. Everything provided by our Sonder was great. The bed was comfortable. The room was fairly clean except the ceiling vents need much attention. Access was easy to manage. I’m glad there was an attendant when we walked in. We felt pretty secure and safe.

The Sonder was a quiet, beautiful highlight of our stay in Detroit

Just like being at home. Every thing we needed plus. Great location. So close to the people mover.

It was exactly as advertized.

I took a chance and booked a room for a quick stay on my winter break. It did not disappoint! The view of the city, free transportation nearby as well as places to eat were well worth the trip. My room was clean and lacked nothing, even keyless entries which normally make me nervous created no problem- thanks Sonder!

Poorly run property, stay away. Unfriendly staff.

Other than the heat not turning down and waking up sweating and to 77 degrees

Good

Was a convenient place to be downtown was very clean will be staying again

Property is in an excellent location. We were in Detroit for the Red Wings and Pistons so this was prime area. It is within walking distance to the arena. The room is spacious, well stocked and has a full kitchen and laundry. However, the shower was very tight. The toilet paper was super low budget and our room was freezing. Our email request was promptly responded to and someone was sent right away for the heat however, the issue was not resolved making it super cold and uncomfortable for the month of January. Overall, pleased with the accommodation. Would have given 5 stars if it wasn’t freezing in our room.

Best stay we’ve had in Detroit by miles. The place is clean and has a pretty nice aesthetic. Showers are good, bed comfy enough, great views from the window (we had a corner suite). Jasmine (apologies if misspelled) assisted us on Friday with check in and recommendations and was polite, professional and a joy to chat with. Parking easy nearby. Area seems pretty safe and is in walking distance to all downtown spots. Will definitely be staying here next time.

Room was spacious and customer service was easy to contact and responsive

Very good style of stay

Super comfortable stay and was unexpectedly spacious room! Loved it

The shower was beyond small for what we expected. We felt the pictures gave a much different impression than the actual property. The off-property, 2 block away parking is ridiculous. When/If we ever go back to Detroit we will absolutely NOT stay at a Sonder.

Personable and helpful staff. Beautiful room with all of the amenities of home and priced better than most hotels.

It was great

We liked how close the property was to Ford Field. The room was clean and quiet. However, there were two small units on the wall that did not keep the room’s temperature comfortable. There was also cold air coming through the windows, and we were cold in the room most of the time.

With the very cold weather, the units struggle to stay warm. They brought me a space heater, which helped, but the older windows leak lots of cold air. Later in my stay, a pipe froze and burst in the building forcing an evacuation.

In town for concert weekend. We saw in the feviews it was a "little cold". Thankfully we tossed in a thick sleeping bag, just in case. It was FREEZING in our room. Front desk said they have space heaters but all were being used. We had the blinds closed and used all towels and our jackets to try and block the windows. The heat system wouldnt go above 76° and was blowing cool air. We literally used the oven at 450° with the door open all night to try and assist. Night two, we scored a space heater but with the high ceilings it didnt make much of a difference. Cool place. Decent location. Clean. Friendly front desk. Parking was kind of a pain (especially in the cold weather). But we DO NOT recommend staying in the winter until new windows are installed.

I really loved this place. It was affordable, safe, clean and perfectly located for our needs. The bedrooms were total-blackout dark and perfect for sleeping. It was so cold that we didn't get to sightsee as much as we would have liked, so we were stuck in the room. I would have liked a more comfortable couch and sitting area in the living room, but this is a minor complaint compared to the overall value of this room. I would definitely recommend.

We had a great experience with Sonder! First time staying in Sonder Properties and won’t be our last

The staff was awesome, accommodating, knowledgeable, and very friendly.

We would recommend to friends and will becisitibg again

Blown away by the spaciousness of the 1 Br King unit. Huge living room with pull-out couch, plus room for an air mattress which they were kind enough to lend to us. Full-size fridge and stove/over made for a very homey feeling. I will look for Sonder brand accommodations for all future trips.