Reception on level 7 was a pain as we didnt know where the hotel car park was (and there was no one manning the desk on the ground floor). Was a bit of a hassle checking in and figuring out where the car park was but after that the stay was great. Thankyou :)

Overall an ok hotel, very clean. Rooms unusual layout vanity had no wall toilet door only just closed into tiny toilet/shower room. Reception located not on entrance felt a bit disconnected. Not great explanations of services hours of restaurant etc. If you just need a bed and close to dfo great spot. Prob not great for much else.

A good hotel located a slient place near the CBD.

For me the street appeal was so gross i nearly asked my taxi driver to take me elsewhere. Location doesn’t suit my work commitments in Melbourne so I won’t be back.

So amazing and they make you feel so welcome to there place 2nd time been there and it’s only getting better nothing to change about the place amazing price amazing stuff they just treat you like family can’t wait to go back and stay for more beautiful nights

Comfortable room Staff were really lovely and attentive Great room service meal

Great stay at AC Hotel. Room was very clean and comfortable. Staff were friendly and helpful. Breakfast was okay and parking a few mins walk away. Pool was nice and 10-15 min walk to restaurants on Southbank. Overall a very enjoyable stay.

We stayed for 5 nights for the Aus tennis open and had a great stay. Breakfast was included - handy as there aren’t any cafes within a short walk. There is a Coles about 500m away, but as the hotel is in a redeveloping light industrial area the closest dining is at Crown. Trams are close by but we found Ubers to the tennis (around $10-13) a more convenient and quicker option. Staff were helpful and nice and facilities were great.

The room was modern, clean and the bed was extremely comfortable. I felt the staff could maybe of had a bit more enthusiasm on check-in and check out. Breakfast staff very friendly and helpful even when extremely busy. Although one staff member did give me anxiety with the way he was frantically rushing around, please just chill a bit. If I’m super critical I would have liked bigger complimentary bottles of water in the room.

Nice room and services.

Extremely friendly staff and very accomodating of request to check in a little early.

Very friendly staff, all staff were kind to my little girls. Very welcoming. Comfortable and cosy bed and clean room. Fantastic swimming pool! Excellent buffet breakfast also!

Highly recommended

New hotel with a great team. Located outside of the main area of town so quite a walk to get

Used all facilities at this hotel.

Was clean and most staff were pleasant. Young man at reception on checkout was rude and no apology for extra charges that were not ours. Location quite good, rooms pretty basic and small. Probably wouldnt stay again but was fine for what we needed.

Weird room layout. Why have vanity in main room? Going to the bathroom at night light wakes everyone. Asked for a pet free floor and had a dog next door (wife's allergy). Difficult parking whilst checking in. Modern amenities.

We liked the facilities, little pod machine in the room. Bed and pillows were really comfy. The door to the room was stuck, took real effort to open and close it.

Service and perks were great. Very clean, lovely room. Super comfy bed. Only negative is the room was quite warm even with aircon on.

I cant recommend the AC by Mariott enough. Everything about our stay was exceptional from the moment we arrived to the moment we left. Staff were so friendly, engaging, and helpful. We were offered a complimentary drink on arrival along with canapas. The facilities were great. The infinity pool was beautiful, the gym had quality equipment, and our room was beautifully presented with classy decor and everything we needed for our stay. The DFO was a <5min walk and the concierge held our bags for us when we checked out so we didn't have to walk around the DFO with all our luggage. We will definitely stay again!

Good , quiet location close to exhibition centre

Clean and convenient to the convention center. Staff were all super helpful and pleasant. I’d stay here again for sure!

Great room with nice lighting, was a bit too windy at the pool

Overall had a great experience. Kayla at the front desk was also amazing and supportive.

Smelt amazing -

If you don't mind not be in the hustle and bustle of a city this is a great place to stay My room was spotless and comfortable, the tv gigantic pleasure. This is a 3 min walk to a bus or tram stop. It is only A10 min walk to southern cross station.

Friendly staff and good value for money. Room had everything you needed and the bed was comfy. Can walk to DFO and Crown which we did despite the inclement weather. Would stay again.

Have stayed at AC hotels on numerous occasions. Arrived and they could not find reservation. So booked again via hotels . com. Paid for reservation. Came to pay $100 incidental fee. As had paid for reservation twice account with card attached was low. Had transferred funds into this account from another account but would not go in until after midnight( only 2 hrs away by this time.). I stated l could come back after then but said booking would be cancelled by this time. What was most disappointing was the demeaning attitude and rudeness of the duty manager. She refused to listen despite myself being the only guest awaiting checkout at this time. I had had a most stressful day but was not expecting this disdainful service, especially as previously had only experienced exemplary service. Then, after l was not allowed entry to hotel, l contacted hotel. Com to receive my room fee return as did not stay in this hotel. Alexis at hotel. Com advised myself that AC hotel were very reluctant to return my room fee despite knowing l was refused entry to hotel! Cheeky. Alicia was able to obtain refund after negotiation apparently. I was most grateful for her level of service. On occasion, through my work l am required to organise conferences AC hotel was considered a suitable venue for the same - not any more.

I couldn't have asked for a nicer stay. The staff were friendly and efficient, and even found a pair of earplugs for me when I went begging at 1am. The room and the view were gorgeous, the pool was simply lovely, and the food was delicious. I got the confit duck and my sister the steak - both highly recommended, although we barely finished the chips that came with the steak, there were just too many. The parking was very convenient and much cheaper than expected. Cannot recommend highly enough.

Beautiful hotel & service

The pool is amazing

Great hotel with lovely staff more than happy to help and accommodate your every request. Would definitely stay again.