The General Manager Mr. Gajendra Chaube is an exceptionally good-natured and knowledgable person. He was instrumental in guiding and facilitating our itinerary and visits to the city. We comfortably had the darshan of Lord Kashi Vishwanath and enjoyed the Subeh-e-Benaras and the evening aarti at the Ganges.

There is always scope for improvement. We shared our needs verbally with the available staff. The upkeep of the bathrooms will add to the charm of the stay. Hotels should take steps to remove mosquitoes that are abundantly available in the city.

It was very cold and humid. The hotel.is not equipped for cold weather. The room.was not clean to high standards. Restaurant also was very expensive.

Only location

Rooms were not clean....i asked foe a double bed but got single 2 beds room, no refill of pantry even after asking many times...and staff was asking tooo many questions